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== Remote Support ==
[[Image:RemoteControl-click.png|left|60px|RemoteControl.png/|Download Remote Control|link=https://store.innovaphone.com/alpha/download/software/remotecontrolwindowsportable/16r1/remoteControl.exe]]
innovaphone only carries out scheduled remote maintenance via our ticket system by prior consultation.<br/>
As Remote Support Tool, we use our own product Remote Control ([https://www.innovaphone.com/en/all-apps/apps-to-work-with/remote-control-app.html more info]).


== before you try to use this wiki ==
You can '''[https://store.innovaphone.com/alpha/download/software/remotecontrolwindowsportable/16r1/remoteControl.exe download]''' the Remote Control client already or use the support link received from our support team.<br/>
<p align="right">[[User:Ckl|ckl]] 09:42, 20 July 2007 (CEST)</p>
After installing and opening the client you can '''pass the shown ID''' or '''use the received link''' to request the support session.


To get access '''[[Account_Creation|READ THIS FIRST]]''', make sure you [[Special:Userlogin|log in]] and have [[Account_Creation|your account authorized]].
== Searching ==
Searching in wiki works, but is sometimes cumbersome.  However, you can have Google do the job for you.  Try [https://www.google.de/search?q=site%3Ainnovaphone.com+xml+documentation <code>site:innovaphone.com your search terms</code>] to search the innovaphone sites for matches!


You may then modify most of the articles and even add new ones.  We hope for a rich and useful platform for professional innovaphone users to emerge this way.
If you still don't find what you are looking for, [mailto:presales@innovaphone.com drop us a message]
 
To make sure you understand the terms of use, have a quick look at the [[inno-wiki:About | legal stuff]].  But do not waste too much time there!  Instead, rather browse through the information provided.  There are various hopefully useful links in the sidebar on the left.  However, you might as well want to simply search for whatever you are interested in using the search box on the lower left.
 
If you don't find what you are looking for, [[mailto:ckl-at-innovaphone-dot-com drop me a message]] telling me what's missing!
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== Latest News ==
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<p align="right">[[User:Ckl|ckl]] 10:29, 4 March 2008 (CET)</p>
V6 Service Release 2 is [[Support:Firmware V6.00 product/6.00/firmware 08-609003003 (sr2) available|available]]!


<p align="right">[[User:Ckl|ckl]] 11:22, 15 February 2008 (CET)</p>
== Latest News ==
We have opened a new area for [[Howto:What is the "Localized Articles" Area for?|localized articles]]. This is a place for native language content provided and maintained by our partners in the various countries. Everyone is - as always - encouraged to contribute!
<p align="right">[[User:Cam|Cam]] ([[User talk:Cam|talk]]) 14:30, 27 March 2026 (CET)</p> [[Support:Firmware_V16r1_product/16r1/firmware_1610780_(beta6)_available | Version 16r1 Beta 6]] is now available from the [http://store.innovaphone.com/beta/download.htm Beta Store].
 
<p align="right">[[User:Tfu|Tfu]] 10:48, 24 February 2026 (CET)</p>
[[Support:WinPDM Software 3130114 (4.2.1) released| WinPDM Software 3130113 (4.2.1)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].
 
<p align="right">[[User:Aer|Aer]] ([[User talk:Aer|talk]]) 17:16, 25 March 2026 (CET)</p> [[Support:Firmware V15r1 product/15r1/firmware 1510699 (sr 11) available | Version 15r1 Service Release 11]] is now available from the [http://store.innovaphone.com/release/download.htm download page].
 
<p align="right">[[User:Aer|Aer]] ([[User talk:Aer|talk]]) 17:16, 25 March 2026 (CET)</p> [[Support:Firmware V14r2 product/14r2/firmware 1420587 (sr 19) available | Version 14r2 Service Release 19]] is now available from the [http://store.innovaphone.com/release/download.htm download page].
 
<p align="right">[[User:Aer|Aer]] ([[User talk:Aer|talk]]) 17:16, 25 March 2026 (CET)</p> [[Support:Firmware V13r3 product/13r3/firmware 138046 (sr 36) available | Version 13r3 Service Release 36]] is now available from the [http://store.innovaphone.com/release/download.htm download page].
 
<p align="right">[[User:Tfu|Tfu]] ([[User talk:Tfu&action=edit&redlink=1|talk]]) 15:28, 13 March 2025 (CEST)</p>
[[Support:Wireless Handset Firmware IP73 1012 (6.1.13) released| Wireless Handset Firmware IP73 1012 (6.1.13) released]] is now available from the [https://store.innovaphone.com/release/download.htm App store].
 
<p align="right">[[User:Msu|Msu]] ([[User talk:Msu&action=edit&redlink=1|talk]]) 15:54, 18 February 2025 (CEST)</p>
[[Support:Wireless Handset Firmware IP64 10317 (4.3.2)/IP65 10122 (4.3.2) released| Wireless Handset Firmware IP64 10317 (4.3.2)/IP65 10122 (4.3.2)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].
 
<p align="right">[[User:Msu|Msu]] ([[User talk:Msu&action=edit&redlink=1|talk]]) 15:54, 18 February 2025 (CEST)</p>
[[Support:Wireless Handset Firmware D83 10002 (2.0.5) released| Wireless Handset Firmware D83 10002 (2.0.5)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].
 
<p align="right">[[User:Afi|Afi]] 15:38, 6 February 2023 (CET)</p>
[[Support:Wireless Handset Firmware IP62 3040621 (6.2.7) released| Wireless Handset Firmware IP62 3040621 (6.2.7)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].
 
<p align="right">[[User:Afi|Afi]] 12:46, 16 June 2021 (CEST))</p>
[[Support:TAPI Service Provider 8188 (hotfix21) available|TAPI Service Provider 8188 (hotfix21)]] is now available from [https://store.innovaphone.com/release/download.htm the Software download area].
 
<p align="right">[[User:Afi|Afi]] 18:21, 12 October 2020 (CEST)</p>
[[Support:Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8) released| Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Ckl|ckl]] 20:16, 6 February 2008 (CET)</p>
<p align="right">[[User:Afi|Afi]] 21:30, 27 March 2020 (CET)</p>
The new [http://rma.innovaphone.com RMA web site] looks pretty stable so far. You are strictly encouraged to use it for submittal of all RMA requests!  For more information, see [[RMA|this wiki article]]
[[Support:Wireless Handset Firmware and Management Software product/9.00/wireless 100037 (hotfix19) available| Wireless Package hotfix 19]] is now available from the [http://download.innovaphone.com/ice/9.00#wireless V9 download area].
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== New Articles ==
== New Articles ==
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== More innovaphone Ressources ==
== More innovaphone Ressources ==
* [http://www.innovaphone.com Home Page]
* [http://www.innovaphone.com Home Page]
* [http://download.innovaphone.com Download Site ]
* [http://download.innovaphone.com Download Site ]
* [http://license.innovaphone.com New License Manager ]
* [http://my.innovaphone.com my.innovaphone ]
* [http://mantis.innovaphone.com/ Ticketing System ]
* [http://mantis.innovaphone.com/ Ticketing System ]
* [http://rma.innovaphone.com/ RMA Web Site ]
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Latest revision as of 15:30, 27 March 2026

Remote Support

Download Remote Control
Download Remote Control

innovaphone only carries out scheduled remote maintenance via our ticket system by prior consultation.
As Remote Support Tool, we use our own product Remote Control (more info).

You can download the Remote Control client already or use the support link received from our support team.
After installing and opening the client you can pass the shown ID or use the received link to request the support session.

Searching

Searching in wiki works, but is sometimes cumbersome. However, you can have Google do the job for you. Try site:innovaphone.com your search terms to search the innovaphone sites for matches!

If you still don't find what you are looking for, drop us a message

Latest News

Cam (talk) 14:30, 27 March 2026 (CET)

Version 16r1 Beta 6 is now available from the Beta Store.

Tfu 10:48, 24 February 2026 (CET)

WinPDM Software 3130113 (4.2.1) is now available from the App store.

Aer (talk) 17:16, 25 March 2026 (CET)

Version 15r1 Service Release 11 is now available from the download page.

Aer (talk) 17:16, 25 March 2026 (CET)

Version 14r2 Service Release 19 is now available from the download page.

Aer (talk) 17:16, 25 March 2026 (CET)

Version 13r3 Service Release 36 is now available from the download page.

Tfu (talk) 15:28, 13 March 2025 (CEST)

Wireless Handset Firmware IP73 1012 (6.1.13) released is now available from the App store.

Msu (talk) 15:54, 18 February 2025 (CEST)

Wireless Handset Firmware IP64 10317 (4.3.2)/IP65 10122 (4.3.2) is now available from the App store.

Msu (talk) 15:54, 18 February 2025 (CEST)

Wireless Handset Firmware D83 10002 (2.0.5) is now available from the App store.

Afi 15:38, 6 February 2023 (CET)

Wireless Handset Firmware IP62 3040621 (6.2.7) is now available from the App store.

Afi 12:46, 16 June 2021 (CEST))

TAPI Service Provider 8188 (hotfix21) is now available from the Software download area.

Afi 18:21, 12 October 2020 (CEST)

Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8) is now available from the App store.

Afi 21:30, 27 March 2020 (CET)

Wireless Package hotfix 19 is now available from the V9 download area.

New Articles

  1. Howto:REDCOM-Conference - GESAT - 3rd Party Product
  2. File:GesatLogo.png
  3. File:Whatsapp-oboarding.png
  4. File:MQTT Configuration Section.png
  5. File:MQTT Overview Section.png
  6. File:MQTT Security Section.png
  7. Support:Firmware V16r1 product/16r1/firmware 1610780 (beta6) available
  8. File:Innovaphone-mqtt-logo.png
  9. File:Innovaphone-mqtt.png
  10. Howto:CH - Winet - SIP Trunk SIP-Provider (2026)
  11. Support:Firmware V13r3 product/13r3/firmware 138046 (sr 36) available
  12. Support:Firmware V14r2 product/14r2/firmware 1420587 (sr 19) available
  13. Support:Firmware V15r1 product/15r1/firmware 1510699 (sr 11) available
  14. Datasheet APPIP
  15. Reference16r1:Concept myApps Redundancy
  16. Reference16r1:Concept innovaphone App Platform Docker Container
  17. File:Appip.png
  18. Reference16r1:Concept IP270
  19. File:MediaRunway-filetransfer-icon.png
  20. Howto:File Transfer - MediaRunway - Partner App
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