Howto:Fit a PC Keyboard Layout to telephony use: Difference between revisions

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[[Image:PC01.png]]  
[[Image:PC01.png]]  
Got it?


===Problem Details===
===Problem Details===


Got it? 1234567890 = Phone, 7894561230 = PC. Result: the operator prefer using the phone keyboard that the PC one and that means always toggling from one keyboard to the other.
1234567890 = Phone, 7894561230 = PC.  
 
Result: the operator prefer using the phone keyboard that the PC one and that means always toggling from one keyboard to the other.
But you can map the keyboard manipulating hard- and software, here is how:
But you can map the keyboard manipulating hard- and software, here is how:


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===Hardware===
===Hardware===
The hardware part is very easy: just remove the keycaps with and put them on in another way:
The hardware part is very easy: just remove the keycaps with and put them on in another way:


[[Image:P02.png]]  
[[Image:P02.png]]  
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[[Image:P03.png]]  
[[Image:P03.png]]  


And here we are, your new and Telephony compliant keyboard!
And here we are, your new and Telephony compliant keyboard!
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===Software===
===Software===
Even the remapping of the keyboard is easy, but you have to manipulate the registry of your PC.  
Even the remapping of the keyboard is easy, but you have to manipulate the registry of your PC.  
The target is to have that kind of registry:
The target is to have that kind of registry:
Line 40: Line 48:
[[Image:Registr.png]]  
[[Image:Registr.png]]  


Probably the registry of you PC is blank if you access to that key. And many people don’t like write in registry recourse there is always al little risk to access at the “heart” of the operating system.
 
Probably the registry of you PC is blank if you access to that key.  
And many people don’t like write in registry becaurse there is always al little risk to access at the “heart” of the operating system.
 


So a good, easy and safe way to do that is using KeyTweak   
So a good, easy and safe way to do that is using KeyTweak   

Revision as of 18:17, 22 January 2010

Applies To

This information applies to Operator and any other application using a PC keypad for dialing


More Information

If a PC Keyboard is used for telephony (typically the operator) the user has a frontend which is different to the telephone one.

Why? Well, look at this: That is the layout of a phone set:

Pc00.png

And that the one of a PC:

PC01.png


Got it?

Problem Details

1234567890 = Phone, 7894561230 = PC.

Result: the operator prefer using the phone keyboard that the PC one and that means always toggling from one keyboard to the other. But you can map the keyboard manipulating hard- and software, here is how:


Hardware

The hardware part is very easy: just remove the keycaps with and put them on in another way:


P02.png

Maybe the angle of the cap is not perfect, but that is not a real problem and depends on the keyboard design. USB Keyboard are very common and there are even special Num-Block available.

P03.png


And here we are, your new and Telephony compliant keyboard! But of course just the labeling, we must now force the PC and convince him that "7" is "1".

Software

Even the remapping of the keyboard is easy, but you have to manipulate the registry of your PC. The target is to have that kind of registry:


Registr.png


Probably the registry of you PC is blank if you access to that key. And many people don’t like write in registry becaurse there is always al little risk to access at the “heart” of the operating system.


So a good, easy and safe way to do that is using KeyTweak http://webpages.charter.net/krumsick/ a freeware:

KeyTweak.png

With this utility you can simple swap the keys. Just download the software, install it (after the mapping you can de-install it) and run the application. Here is how to swap: press “Full Teach Mode” and press first “7” and then “1” and then select “swap”, then do it vice versa and then with 8 and 9. The results are displayed in the “Pending Changes”. When finished all 6 entries press “Apply”. After rebooting the PC the new Keyboard Layout is active. If you like again the “normal” Keyboard Layout use KeyTweak again and select “Restore All Defaults” or clear manually the registry entry (and boot in both cases the PC again).