Reference9:Concept USB Headset For SoftwarePhone: Difference between revisions
(New page: {{PAGENAME}} The innovaphone SoftwarePhone works with USB headsets connected to the PC. This document describes how to install, configure and use USB headsets. ==Ap...) |
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*Plantronics CS50/60 (Item No xxx, Product Code 0x47f0410) | *Plantronics CS50/60 (Item No xxx, Product Code 0x47f0410) | ||
*Plantronics Savi 740 (Item No 83542-12, Product Code 0x47fac01) | *Plantronics Savi 740 (Item No 83542-12, Product Code 0x47fac01) | ||
===Sennheiser=== | |||
*Sennheiser VoIP USB headset SH 350 IP (Item No xxx, Product Code 0x0008) | |||
*Sennheiser DW Office (Item No xxx, Product Code 0x740a). Please select the first device. | |||
*Sennheiser CEHS-CI 02 with USB adapter cable (Item No xxx, Product Code 0x0030). Please select the second device. |
Revision as of 10:05, 18 July 2012
The innovaphone SoftwarePhone works with USB headsets connected to the PC. This document describes how to install, configure and use USB headsets.
Applies To
This information applies to
- innovaphone SoftwarePhone
Firmware V9hotfix12 and later.
More Information
Disclaimer
Within this document, only the headsets which are operational and tested with the current version of the innovaphone SoftwarePhone are listed. innovaphone gives neither any statement about dedicated functionalities nor will support further features of the different headsets.
Nevertheless it might be the case that even devices with the same label or the same part number will not work in the same way, because of different product codes or modified firmware. So it is recommended to test the headset before buying.
Installation
Follow the vendor setup directions for using the headset with a PC.
Configuration
If a USB headset is detected and known by the SoftwarePhone, it is enabled automatically as soon as it is connected. Alternatively, there's a possibility to select the headset manually via the SoftwarePhone configuration menu.
Calls
Calls via the SoftwarePhone are always made by use of the myPBX-client. For further information please refer to the Concept_myPBX article.
Known Problems
Supported Headsets
Jabra/GN
- GN 8120 (Item No xxx, Product Code 0xb0e8120)
- GN 9350 (Item No xxx, Product Code 0xb0e9350)
- Jabra A330 device 2 (Item No xxx, Product Code 0xb0ea330)
- Jabra BIZ 2400 (Item No xxx, Product Code 0xb0e090a)
- Jabra SPEAK 410 USB (Item No 7410-209, Product Code 0xb0e0410)
- Jabra SPEAK 410 USB 2 (Item No 7410-209, Product Code 0xb0e0412)
- Jabra LINK 320 USB (Item No xxx, Product Code 0xb0e0320)
- Jabra Pro 9460 (Item No 9460-25-5707101, Product Code 0x1041)
- Jabra Pro 930 (Item No 930-25-509-101, Product Code 0x1016)
Plantronics
- Plantronics CS50/60 (Item No xxx, Product Code 0x47f0410)
- Plantronics Savi 740 (Item No 83542-12, Product Code 0x47fac01)
Sennheiser
- Sennheiser VoIP USB headset SH 350 IP (Item No xxx, Product Code 0x0008)
- Sennheiser DW Office (Item No xxx, Product Code 0x740a). Please select the first device.
- Sennheiser CEHS-CI 02 with USB adapter cable (Item No xxx, Product Code 0x0030). Please select the second device.