ReleaseNotes9:Operator: Difference between revisions

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m regular roadmap update
m regular roadmap update
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|[http://mantis.innovaphone.com/view.php?id=85975 85975]
|[http://mantis.innovaphone.com/view.php?id=85975 85975]
|}
|}
Only e164 was indexed
Only e164 was indexed<!---->
      
      
=== Operator9: Auto-Reconnect Disconnected Soap-Session ===
=== Operator9: Auto-Reconnect Disconnected Soap-Session ===
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|[http://mantis.innovaphone.com/view.php?id=86296 86296]
|[http://mantis.innovaphone.com/view.php?id=86296 86296]
|}
|}
After a connection loss. Every 15s.
After a connection loss. Every 15s.<!---->
      
      
=== Operator9: License Retry ===
=== Operator9: License Retry ===
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|[http://mantis.innovaphone.com/view.php?id=86323 86323]
|[http://mantis.innovaphone.com/view.php?id=86323 86323]
|}
|}
In case of "Demo..running 30min". After 6min the retry is taking place.
In case of "Demo..running 30min". After 6min the retry is taking place.<!---->
      
      
== Bug Fixes ==
== Bug Fixes ==
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|[http://mantis.innovaphone.com/view.php?id=85979 85979]
|[http://mantis.innovaphone.com/view.php?id=85979 85979]
|}
|}
The character '_' was mis-interpreted
The character '_' was mis-interpreted<!---->
      
      
=== Operator9: Journal, Filtered Lists Weren't Updated Dynamically ===
=== Operator9: Journal, Filtered Lists Weren't Updated Dynamically ===
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|[http://mantis.innovaphone.com/view.php?id=86042 86042]
|[http://mantis.innovaphone.com/view.php?id=86042 86042]
|}
|}
So to speak for unanswered-, inbound-, outbound calls.
So to speak for unanswered-, inbound-, outbound calls.<!---->
      
      
=== Operator9: Display "End Of Demo" Into Status Bar ===
=== Operator9: Display "End Of Demo" Into Status Bar ===
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|[http://mantis.innovaphone.com/view.php?id=86061 86061]
|[http://mantis.innovaphone.com/view.php?id=86061 86061]
|}
|}
Display "End Of Demo" Into Status Bar<br/>(teh wish)
Display "End Of Demo" Into Status Bar<br/>(teh wish)<!---->
      
      
=== Operator9: Guessing Call-Dispatch Procedure, If Phone's R-Key Is Utilized ===
=== Operator9: Guessing Call-Dispatch Procedure, If Phone's R-Key Is Utilized ===
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|[http://mantis.innovaphone.com/view.php?id=86064 86064]
|[http://mantis.innovaphone.com/view.php?id=86064 86064]
|}
|}
If a phone's hard-keys are used, instead of the operator app. Not perfect yet. The operator application must do some guessing, in order to keep it's journal in sync.
If a phone's hard-keys are used, instead of the operator app. Not perfect yet. The operator application must do some guessing, in order to keep it's journal in sync.<!---->
      
      
=== Operator9: Exception "Index out of Array Range" ===
=== Operator9: Exception "Index out of Array Range" ===
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|[http://mantis.innovaphone.com/view.php?id=86623 86623]
|[http://mantis.innovaphone.com/view.php?id=86623 86623]
|}
|}
Happened for users with more than 20 diversions.
Happened for users with more than 20 diversions.<!---->
      
      
= Operator9 Hotfix2 (Build 90107) =
= Operator9 Hotfix2 (Build 90107) =
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|[http://mantis.innovaphone.com/view.php?id=86878 86878]
|[http://mantis.innovaphone.com/view.php?id=86878 86878]
|}
|}
Executive objects weren't inserted into the full text index.
Executive objects weren't inserted into the full text index.<!---->
      
      
=== Operator9: Button To Investigate AppData Folder By Means Of WinExplorer ===
=== Operator9: Button To Investigate AppData Folder By Means Of WinExplorer ===
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|[http://mantis.innovaphone.com/view.php?id=86912 86912]
|[http://mantis.innovaphone.com/view.php?id=86912 86912]
|}
|}
The button resides at File/Configuration/Misc/AppData
The button resides at File/Configuration/Misc/AppData<!---->
      
      
== Bug Fixes ==
== Bug Fixes ==
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|[http://mantis.innovaphone.com/view.php?id=87372 87372]
|[http://mantis.innovaphone.com/view.php?id=87372 87372]
|}
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Wasn't implemented
Wasn't implemented<!---->
      
      
=== Operator9: Don't log outgoing call if CallInfo.Ct.. is set ===
=== Operator9: Don't log outgoing call if CallInfo.Ct.. is set ===
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|[http://mantis.innovaphone.com/view.php?id=87966 87966]
|[http://mantis.innovaphone.com/view.php?id=87966 87966]
|}
|}
Trying to keep the journal consistent when tranferring calls by means of the phone's r-key
Trying to keep the journal consistent when tranferring calls by means of the phone's r-key<!---->
      
      
=== Operator9: Call by name prefers member 'h323' over 'cn' ===
=== Operator9: Call by name prefers member 'h323' over 'cn' ===
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|[http://mantis.innovaphone.com/view.php?id=87968 87968]
|[http://mantis.innovaphone.com/view.php?id=87968 87968]
|}
|}
An internal refactoring
An internal refactoring<!---->
      
      
=== Operator9: Avoid Transferring A Connnected Call With A Call, Just Disconnnecting ===
=== Operator9: Avoid Transferring A Connnected Call With A Call, Just Disconnnecting ===
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|[http://mantis.innovaphone.com/view.php?id=88046 88046]
|[http://mantis.innovaphone.com/view.php?id=88046 88046]
|}
|}
Happened when transferring to a busy endpoint by means of ENTER and PLUS.<br/>This case is now processed as a blind-transfer.
Happened when transferring to a busy endpoint by means of ENTER and PLUS.<br/>This case is now processed as a blind-transfer.<!---->
      
      
= Operator9 Hotfix3 (90115) =
= Operator9 Hotfix3 (90115) =
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|[http://mantis.innovaphone.com/view.php?id=90085 90085]
|[http://mantis.innovaphone.com/view.php?id=90085 90085]
|}
|}
To support multiple trunks for detection of whether an incoming call is an external call. <br/>
To support multiple trunks for detection of whether an incoming call is an external call. <br/><!---->
      
      
=== Operator9: Display Name Into Full Text Index ===
=== Operator9: Display Name Into Full Text Index ===
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|[http://mantis.innovaphone.com/view.php?id=91225 91225]
|[http://mantis.innovaphone.com/view.php?id=91225 91225]
|}
|}
What is indexed? <br/>Name, Long Name, Number, Display Name, Node number + number, Groups, PBX
What is indexed? <br/>Name, Long Name, Number, Display Name, Node number + number, Groups, PBX<!---->
      
      
=== Operator9: Added French Localization ===
=== Operator9: Added French Localization ===
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|[http://mantis.innovaphone.com/view.php?id=91683 91683]
|[http://mantis.innovaphone.com/view.php?id=91683 91683]
|}
|}
fr
fr<!---->
      
      
== Bug Fixes ==
== Bug Fixes ==
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|[http://mantis.innovaphone.com/view.php?id=88666 88666]
|[http://mantis.innovaphone.com/view.php?id=88666 88666]
|}
|}
Operator9: LDAP Late Responses Caused Doublettes In Search Result List
Operator9: LDAP Late Responses Caused Doublettes In Search Result List<!---->
      
      
=== Operator9: Unhandled Exception When Deleting BFL Entry ===
=== Operator9: Unhandled Exception When Deleting BFL Entry ===
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|[http://mantis.innovaphone.com/view.php?id=89728 89728]
|[http://mantis.innovaphone.com/view.php?id=89728 89728]
|}
|}
Null Reference Exception
Null Reference Exception<!---->
      
      
=== Operator9: Exception On UserInfo Processing ===
=== Operator9: Exception On UserInfo Processing ===
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|[http://mantis.innovaphone.com/view.php?id=90596 90596]
|[http://mantis.innovaphone.com/view.php?id=90596 90596]
|}
|}
Removed a handled exception
Removed a handled exception<!---->
      
      
=== Operator9: Search Anchor for Search by Name/Long Name Shouldn't be visible ===
=== Operator9: Search Anchor for Search by Name/Long Name Shouldn't be visible ===
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|[http://mantis.innovaphone.com/view.php?id=90788 90788]
|[http://mantis.innovaphone.com/view.php?id=90788 90788]
|}
|}
Page-wise searching by Name/Long Name stores the search-cursor within the search input field. Some users feel confused. Therefore, relocating the search cursor into some invisible internal storage.
Page-wise searching by Name/Long Name stores the search-cursor within the search input field. Some users feel confused. Therefore, relocating the search cursor into some invisible internal storage.<!---->
      
      
=== Operator9: More Object Types Into Full Text Index ===
=== Operator9: More Object Types Into Full Text Index ===
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|[http://mantis.innovaphone.com/view.php?id=91040 91040]
|[http://mantis.innovaphone.com/view.php?id=91040 91040]
|}
|}
Now: user, executive, waiting, gateway, trunk, conference, broadcast<br/><br/><br/>
Now: user, executive, waiting, gateway, trunk, conference, broadcast<br/><br/><br/><!---->
      
      
=== Operator9: Suppress Pickup of CONNECTed WQ Calls ===
=== Operator9: Suppress Pickup of CONNECTed WQ Calls ===
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|[http://mantis.innovaphone.com/view.php?id=91314 91314]
|[http://mantis.innovaphone.com/view.php?id=91314 91314]
|}
|}
To avoid "stealing" connected calls from operator colleagues.<br/>It is recommended to activate the checkmark "WQ Object/Queue/Operator connect for SOAP".
To avoid "stealing" connected calls from operator colleagues.<br/>It is recommended to activate the checkmark "WQ Object/Queue/Operator connect for SOAP".<!---->
      
      
=== Operator9: Screen Switch Inline-BLF to PBX Search ===
=== Operator9: Screen Switch Inline-BLF to PBX Search ===
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|[http://mantis.innovaphone.com/view.php?id=91529 91529]
|[http://mantis.innovaphone.com/view.php?id=91529 91529]
|}
|}
Configurable within the BLF's header menu. In-App BLF/Header-Menu/Options/Call Accept->Search Area<br/><br/>Setting allows to activate whether to auto-switch from the inline BLF to the PBX search in case of an accepted incoming call.
Configurable within the BLF's header menu. In-App BLF/Header-Menu/Options/Call Accept->Search Area<br/><br/>Setting allows to activate whether to auto-switch from the inline BLF to the PBX search in case of an accepted incoming call.<!---->
      
      
=== Operator9: Display Warning, If Creation Of Boolean Object Receives An Error. ===
=== Operator9: Display Warning, If Creation Of Boolean Object Receives An Error. ===
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|[http://mantis.innovaphone.com/view.php?id=91937 91937]
|[http://mantis.innovaphone.com/view.php?id=91937 91937]
|}
|}
During Nightswitch provisioning
During Nightswitch provisioning<!---->
      
      
=== Operator9: Added Internal Tracing ===
=== Operator9: Added Internal Tracing ===
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|[http://mantis.innovaphone.com/view.php?id=91971 91971]
|[http://mantis.innovaphone.com/view.php?id=91971 91971]
|}
|}
To catch a transfer problem reported in conjunction with a busy destination
To catch a transfer problem reported in conjunction with a busy destination<!---->
      
      
= Operator9 Hotfix4 =
= Operator9 Hotfix4 =

Revision as of 12:28, 14 December 2012

This roadmap describes the Operator V9.
A busy field(BF) is the new and main extension to the application.

This article is generated automatically. Do not edit! Please see the disclaimer before using the information presented here!


Operator9 Hotfix1 (Build 90101)

Changes included in Operator9 Hotfix1 Definition

New Features

Operator9: E164 prefixed by node nr. into fulltext index

Status Closed
Id 85975

Only e164 was indexed

Operator9: Auto-Reconnect Disconnected Soap-Session

Status Closed
Id 86296

After a connection loss. Every 15s.

Operator9: License Retry

Status Closed
Id 86323

In case of "Demo..running 30min". After 6min the retry is taking place.

Bug Fixes

Operator9: Display of "Indexed Group" now a TextBlock(was a Label)

Status Closed
Id 85979

The character '_' was mis-interpreted

Operator9: Journal, Filtered Lists Weren't Updated Dynamically

Status Closed
Id 86042

So to speak for unanswered-, inbound-, outbound calls.

Operator9: Display "End Of Demo" Into Status Bar

Status Closed
Id 86061

Display "End Of Demo" Into Status Bar
(teh wish)

Operator9: Guessing Call-Dispatch Procedure, If Phone's R-Key Is Utilized

Status Closed
Id 86064

If a phone's hard-keys are used, instead of the operator app. Not perfect yet. The operator application must do some guessing, in order to keep it's journal in sync.

Operator9: Exception "Index out of Array Range"

Status Closed
Id 86623

Happened for users with more than 20 diversions.

Operator9 Hotfix2 (Build 90107)

Changes included in Operator9 Hotfix2 Definition

New Features

Operator9: Insert Executive Objects Into Full Text Index

Status Closed
Id 86878

Executive objects weren't inserted into the full text index.

Operator9: Button To Investigate AppData Folder By Means Of WinExplorer

Status Closed
Id 86912

The button resides at File/Configuration/Misc/AppData

Bug Fixes

Operator9: LDAP Search "by Department/Abteilung" not working with LDAP Fulltext Search

Status Closed
Id 87372

Wasn't implemented

Operator9: Don't log outgoing call if CallInfo.Ct.. is set

Status Closed
Id 87966

Trying to keep the journal consistent when tranferring calls by means of the phone's r-key

Operator9: Call by name prefers member 'h323' over 'cn'

Status Closed
Id 87968

An internal refactoring

Operator9: Avoid Transferring A Connnected Call With A Call, Just Disconnnecting

Status Closed
Id 88046

Happened when transferring to a busy endpoint by means of ENTER and PLUS.
This case is now processed as a blind-transfer.

Operator9 Hotfix3 (90115)

Changes included in Operator9 Hotfix3 Definition

New Features

Operator: Allow for Comma-Separated List in Configuration/LDAP Location/Trunk

Status Closed
Id 90085

To support multiple trunks for detection of whether an incoming call is an external call.

Operator9: Display Name Into Full Text Index

Status Closed
Id 91225

What is indexed?
Name, Long Name, Number, Display Name, Node number + number, Groups, PBX

Operator9: Added French Localization

Status Closed
Id 91683

fr

Bug Fixes

Operator9: LDAP Late Responses Caused Doublettes In Search Result List

Status Closed
Id 88666

Operator9: LDAP Late Responses Caused Doublettes In Search Result List

Operator9: Unhandled Exception When Deleting BFL Entry

Status Closed
Id 89728

Null Reference Exception

Operator9: Exception On UserInfo Processing

Status Closed
Id 90596

Removed a handled exception

Operator9: Search Anchor for Search by Name/Long Name Shouldn't be visible

Status Closed
Id 90788

Page-wise searching by Name/Long Name stores the search-cursor within the search input field. Some users feel confused. Therefore, relocating the search cursor into some invisible internal storage.

Operator9: More Object Types Into Full Text Index

Status Closed
Id 91040

Now: user, executive, waiting, gateway, trunk, conference, broadcast


Operator9: Suppress Pickup of CONNECTed WQ Calls

Status Closed
Id 91314

To avoid "stealing" connected calls from operator colleagues.
It is recommended to activate the checkmark "WQ Object/Queue/Operator connect for SOAP".

Operator9: Screen Switch Inline-BLF to PBX Search

Status Closed
Id 91529

Configurable within the BLF's header menu. In-App BLF/Header-Menu/Options/Call Accept->Search Area

Setting allows to activate whether to auto-switch from the inline BLF to the PBX search in case of an accepted incoming call.

Operator9: Display Warning, If Creation Of Boolean Object Receives An Error.

Status Closed
Id 91937

During Nightswitch provisioning

Operator9: Added Internal Tracing

Status Closed
Id 91971

To catch a transfer problem reported in conjunction with a busy destination

Operator9 Hotfix4

Changes included in Operator9 Hotfix4 Definition

New Features

Bug Fixes