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== Remote Support ==
== Remote Support ==
innovaphone only carries out scheduled remote maintenance via our ticket system by prior consultation.<br>
[[File:Remote control switch2.png|right|132x132px]]As Remote Support Tool, we use our own product [https://www.innovaphone.com/en/all-apps/apps-to-work-with/remote-control-app.html Remote Control]. innovaphone only carries out scheduled remote maintenance via our ticket system by prior consultation.  
Please do not accept AnyDesk requests without prior appointment via ticket.


Please ensure that you download the [https://anydesk.com/en/downloads/windows latest AnyDesk version].
You will receive a support link from our support team, which you can use to download and install the necessary client.


Please note: We cannot accept any liability for the external content of AnyDesk. AnyDesk is responsible for the content of its own software.
After you have opened the client, you can enter the support link and then join the session.
We are not liable for any damages resulting from the use of a non-updated or non-conforming version of AnyDesk.
 
It is important that you (for the time being) have to rotate the session with the icon on the right sidebar inside the session window.  


== Searching ==
== Searching ==
Line 23: Line 23:


== Latest News ==
== Latest News ==
<p align="right">[[User:Msc|Msc]] ([[User talk:Msc|talk]]) 13:39, 17 January 2025 (CET)</p>
<p align="right">[[User:Msc|Msc]] ([[User talk:Msc&action=edit&redlink=1|talk]]) 13:39, 17 January 2025 (CET)</p>
[[Support:Firmware V15r1 product/15r1/firmware 1510306 (beta2) available | Version 15r1 Beta2]] is now available from the [https://store.innovaphone.com/beta/download.htm Beta Store].
[[Support:Firmware V15r1 product/15r1/firmware 1510306 (beta2) available| Version 15r1 Beta2]] is now available from the [https://store.innovaphone.com/beta/download.htm Beta Store].


<p align="right">[[User:Teh|Teh]] ([[User talk:Teh|talk]]) 06:33, 17 January 2025 (CET)</p>
<p align="right">[[User:Teh&action=edit&redlink=1|Teh]] ([[User talk:Teh&action=edit&redlink=1|talk]]) 06:33, 17 January 2025 (CET)</p>
[[Support:Firmware V14r2 product/14r2/firmware 1420444 (sr6) available | Version 14r2 Service Release 6]] is now available from the [http://store.innovaphone.com/release/download.htm download page].
[[Support:Firmware V14r2 product/14r2/firmware 1420444 (sr6) available| Version 14r2 Service Release 6]] is now available from the [http://store.innovaphone.com/release/download.htm download page].


<p align="right">[[User:Teh|Teh]] ([[User talk:Teh|talk]]) 06:33, 17 January 2025 (CET)</p>
<p align="right">[[User:Teh&action=edit&redlink=1|Teh]] ([[User talk:Teh&action=edit&redlink=1|talk]]) 06:33, 17 January 2025 (CET)</p>
[[Support:Firmware V14r1 product/14r1/firmware 1410586 (sr11) available | Version 14r1 Service Release 11]] is now available from the [http://store.innovaphone.com/release/download.htm download page].
[[Support:Firmware V14r1 product/14r1/firmware 1410586 (sr11) available| Version 14r1 Service Release 11]] is now available from the [http://store.innovaphone.com/release/download.htm download page].


<p align="right">[[User:Teh|Teh]] ([[User talk:Teh|talk]]) 06:33, 17 January 2025 (CET)</p>
<p align="right">[[User:Teh&action=edit&redlink=1|Teh]] ([[User talk:Teh&action=edit&redlink=1|talk]]) 06:33, 17 January 2025 (CET)</p>
[[Support:Firmware V13r3 product/13r3/firmware 138011 (sr23) available | Version 13r3 Service Release 23]] is now available from the [http://store.innovaphone.com/release/download.htm download page].
[[Support:Firmware V13r3 product/13r3/firmware 138011 (sr23) available| Version 13r3 Service Release 23]] is now available from the [http://store.innovaphone.com/release/download.htm download page].


<p align="right">[[User:Tac|Tac]] ([[User talk:Tac|talk]]) 14:35, 12 December 2024 (CET)</p>
<p align="right">[[User:Tac&action=edit&redlink=1|Tac]] ([[User talk:Tac&action=edit&redlink=1|talk]]) 14:35, 12 December 2024 (CET)</p>
[[Support:Firmware V12r2 product/12r2/firmware 125886 (sr72) available | Version 12r2 Service Release 72]] is now available from the [http://store.innovaphone.com/release/download.htm download page].
[[Support:Firmware V12r2 product/12r2/firmware 125886 (sr72) available| Version 12r2 Service Release 72]] is now available from the [http://store.innovaphone.com/release/download.htm download page].


<p align="right">[[User:Cam|Cam]] 16:22, 18 September 2023 (CEST)</p>
<p align="right">[[User:Cam&action=edit&redlink=1|Cam]] 16:22, 18 September 2023 (CEST)</p>
[[App Calculator beta1 available]] is now available from the [http://store.innovaphone.com/release/download.htm download page].
[[App Calculator beta1 available]] is now available from the [http://store.innovaphone.com/release/download.htm download page].


<p align="right">[[User:Sga|Sga]] ([[User talk:Sga|talk]]) 17:43, 15 September 2023 (CEST)</p>
<p align="right">[[User:Sga|Sga]] ([[User talk:Sga|talk]]) 17:43, 15 September 2023 (CEST)</p>
[[Support:Wireless Handset Firmware IP73 1011 (5.0.1) released | Wireless Handset Firmware IP73 1011 (5.0.1)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].
[[Support:Wireless Handset Firmware IP73 1011 (5.0.1) released| Wireless Handset Firmware IP73 1011 (5.0.1)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Gal|Gal]] ([[User talk:Gal|talk]]) 13:39, 31 July 2023 (CEST)</p>
<p align="right">[[User:Gal&action=edit&redlink=1|Gal]] ([[User talk:Gal&action=edit&redlink=1|talk]]) 13:39, 31 July 2023 (CEST)</p>
[[Support:Wireless Handset Firmware IP64 10314 (3.0.13)/IP65 10119 (3.0.13) released | Wireless Handset Firmware IP64 10314 (3.0.13)/IP65 10119 (3.0.13)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].
[[Support:Wireless Handset Firmware IP64 10314 (3.0.13)/IP65 10119 (3.0.13) released| Wireless Handset Firmware IP64 10314 (3.0.13)/IP65 10119 (3.0.13)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Cam|Cam]] 12:03, 31 July 2023 (CEST)</p>
<p align="right">[[User:Cam&action=edit&redlink=1|Cam]] 12:03, 31 July 2023 (CEST)</p>
[[App Working final available]] is now available from the [http://store.innovaphone.com/release/download.htm download page].
[[App Working final available]] is now available from the [http://store.innovaphone.com/release/download.htm download page].


<p align="right">[[User:Afi|Afi]] 15:38, 6 February 2023 (CET)</p>
<p align="right">[[User:Afi|Afi]] 15:38, 6 February 2023 (CET)</p>
[[Support:Wireless_Handset_Firmware_IP62_3040621_(6.2.7)_released | Wireless Handset Firmware IP62 3040621 (6.2.7)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].
[[Support:Wireless Handset Firmware IP62 3040621 (6.2.7) released| Wireless Handset Firmware IP62 3040621 (6.2.7)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Afi|Afi]] 13:13, 6 February 2023 (CET)</p>
<p align="right">[[User:Afi|Afi]] 13:13, 6 February 2023 (CET)</p>
[[Support:WinPDM_Software_3130113_%284.1.8%29_released | WinPDM Software 3130113 (4.1.8)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].
[[Support:WinPDM Software 3130113 (4.1.8) released| WinPDM Software 3130113 (4.1.8)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Afi|Afi]] 15:05, 11 February 2022 (CET)</p>
<p align="right">[[User:Afi|Afi]] 15:05, 11 February 2022 (CET)</p>
[[Support:Wireless_Handset_Firmware_IP64_10313_(2.12.10)/IP65_10118_(2.12.10)_released | Wireless Handset Firmware IP64 10313 (2.12.10)/IP65 10118 (2.12.10)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].
[[Support:Wireless Handset Firmware IP64 10313 (2.12.10)/IP65 10118 (2.12.10) released| Wireless Handset Firmware IP64 10313 (2.12.10)/IP65 10118 (2.12.10)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:kwa|kwa]] 14:00, 16 June 2021 (CEST)</p>
<p align="right">[[User:Kwa&action=edit&redlink=1|kwa]] 14:00, 16 June 2021 (CEST)</p>
[[Support:iQM_Build_8029100_available | IQM Build 8029100 Hotfix34]] is now available from the [https://store.innovaphone.com/release/download.htm the Software download area].
[[Support:IQM Build 8029100 available| IQM Build 8029100 Hotfix34]] is now available from the [https://store.innovaphone.com/release/download.htm the Software download area].


<p align="right">[[User:Afi|Afi]] 12:46, 16 June 2021 (CEST))</p>
<p align="right">[[User:Afi|Afi]] 12:46, 16 June 2021 (CEST))</p>
[[Support:TAPI Service Provider 8188 (hotfix21) available|TAPI Service Provider 8188 (hotfix21)]] is now available from [https://store.innovaphone.com/release/download.htm the Software download area].
[[Support:TAPI Service Provider 8188 (hotfix21) available|TAPI Service Provider 8188 (hotfix21)]] is now available from [https://store.innovaphone.com/release/download.htm the Software download area].


<p align="right">[[User:Dde|Dde]] 13:17, 2 November 2020 (CET)</p>
<p align="right">[[User:Dde&action=edit&redlink=1|Dde]] 13:17, 2 November 2020 (CET)</p>
[[Support:Linux_Application_Platform_100271_(sr64)_available | Linux Application Platform V10 100271 sr64]] is now available from the [http://store.innovaphone.com/release/download.htm App store].
[[Support:Linux Application Platform 100271 (sr64) available| Linux Application Platform V10 100271 sr64]] is now available from the [http://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Dde|Dde]] 13:17, 2 November 2020 (CET)</p>
<p align="right">[[User:Dde&action=edit&redlink=1|Dde]] 13:17, 2 November 2020 (CET)</p>
[[Support:Innovaphone_Reporting_100271_(sr64)_available | innovaphone Reporting V10 100271 sr64]] is now available from the [http://store.innovaphone.com/release/download.htm App store].
[[Support:Innovaphone Reporting 100271 (sr64) available| innovaphone Reporting V10 100271 sr64]] is now available from the [http://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Dde|Dde]] 13:17, 2 November 2020 (CET)</p>
<p align="right">[[User:Dde&action=edit&redlink=1|Dde]] 13:17, 2 November 2020 (CET)</p>
[[Support:Innovaphone_Fax_100271_(sr64)_available | innovaphone Fax V10 100271 sr64]] is now available from the [http://store.innovaphone.com/release/download.htm App store].
[[Support:Innovaphone Fax 100271 (sr64) available| innovaphone Fax V10 100271 sr64]] is now available from the [http://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Dde|Dde]] 13:17, 2 November 2020 (CET)</p>
<p align="right">[[User:Dde&action=edit&redlink=1|Dde]] 13:17, 2 November 2020 (CET)</p>
[[Support:Innovaphone_Exchange_Calendar_Connector_100271_(sr64)_available | innovaphone Exchange Calendar Connector V10 100271 sr64]] is now available from the [http://store.innovaphone.com/release/download.htm App store].
[[Support:Innovaphone Exchange Calendar Connector 100271 (sr64) available| innovaphone Exchange Calendar Connector V10 100271 sr64]] is now available from the [http://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Afi|Afi]] 18:21, 12 October 2020 (CEST)</p>
<p align="right">[[User:Afi|Afi]] 18:21, 12 October 2020 (CEST)</p>
[[Support:Wireless_Handset_Firmware_IP61_3022811_(4.7.8)/IP63_3022912_(4.7.8)_released | Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].
[[Support:Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8) released| Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Afi|Afi]] 21:30, 27 March 2020 (CET)</p>
<p align="right">[[User:Afi|Afi]] 21:30, 27 March 2020 (CET)</p>
[[Support:Wireless_Handset_Firmware_and_Management_Software_product/9.00/wireless_100037_%28hotfix19%29_available | Wireless Package hotfix 19]] is now available from the [http://download.innovaphone.com/ice/9.00#wireless V9 download area].
[[Support:Wireless Handset Firmware and Management Software product/9.00/wireless 100037 (hotfix19) available| Wireless Package hotfix 19]] is now available from the [http://download.innovaphone.com/ice/9.00#wireless V9 download area].


<p align="right">[[User:Dde|Dde]] 07:56, 9 March 2020 (CET)</p>
<p align="right">[[User:Dde&action=edit&redlink=1|Dde]] 07:56, 9 March 2020 (CET)</p>
[[Support:App_Platform_build_90007_available | App Platform build 90007]] is now available from the [http://store.innovaphone.com/release/download.htm App store].
[[Support:App Platform build 90007 available| App Platform build 90007]] is now available from the [http://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:kwa|kwa]] 14:00, 02 March 2020 (CET)</p>
<p align="right">[[User:Kwa&action=edit&redlink=1|kwa]] 14:00, 02 March 2020 (CET)</p>
[[Support:Recording_Build_121100_available | innovaphone Recording SR29 build 121100]] is now available from the [http://download.innovaphone.com/ice/10.00/#recording V10 download area].
[[Support:Recording Build 121100 available| innovaphone Recording SR29 build 121100]] is now available from the [http://download.innovaphone.com/ice/10.00/#recording V10 download area].
</div>
</div>


Revision as of 12:33, 28 January 2025

Remote Support

As Remote Support Tool, we use our own product Remote Control. innovaphone only carries out scheduled remote maintenance via our ticket system by prior consultation.

You will receive a support link from our support team, which you can use to download and install the necessary client.

After you have opened the client, you can enter the support link and then join the session.

It is important that you (for the time being) have to rotate the session with the icon on the right sidebar inside the session window.

Searching

Searching in wiki works, but is sometimes cumbersome. However, you can have Google do the job for you. Try site:innovaphone.com your search terms to search the innovaphone sites for matches!

If you still don't find what you are looking for, drop us a message

Latest News

Msc (talk) 13:39, 17 January 2025 (CET)

Version 15r1 Beta2 is now available from the Beta Store.

Teh (talk) 06:33, 17 January 2025 (CET)

Version 14r2 Service Release 6 is now available from the download page.

Teh (talk) 06:33, 17 January 2025 (CET)

Version 14r1 Service Release 11 is now available from the download page.

Teh (talk) 06:33, 17 January 2025 (CET)

Version 13r3 Service Release 23 is now available from the download page.

Tac (talk) 14:35, 12 December 2024 (CET)

Version 12r2 Service Release 72 is now available from the download page.

Cam 16:22, 18 September 2023 (CEST)

App Calculator beta1 available is now available from the download page.

Sga (talk) 17:43, 15 September 2023 (CEST)

Wireless Handset Firmware IP73 1011 (5.0.1) is now available from the App store.

Gal (talk) 13:39, 31 July 2023 (CEST)

Wireless Handset Firmware IP64 10314 (3.0.13)/IP65 10119 (3.0.13) is now available from the App store.

Cam 12:03, 31 July 2023 (CEST)

App Working final available is now available from the download page.

Afi 15:38, 6 February 2023 (CET)

Wireless Handset Firmware IP62 3040621 (6.2.7) is now available from the App store.

Afi 13:13, 6 February 2023 (CET)

WinPDM Software 3130113 (4.1.8) is now available from the App store.

Afi 15:05, 11 February 2022 (CET)

Wireless Handset Firmware IP64 10313 (2.12.10)/IP65 10118 (2.12.10) is now available from the App store.

kwa 14:00, 16 June 2021 (CEST)

IQM Build 8029100 Hotfix34 is now available from the the Software download area.

Afi 12:46, 16 June 2021 (CEST))

TAPI Service Provider 8188 (hotfix21) is now available from the Software download area.

Dde 13:17, 2 November 2020 (CET)

Linux Application Platform V10 100271 sr64 is now available from the App store.

Dde 13:17, 2 November 2020 (CET)

innovaphone Reporting V10 100271 sr64 is now available from the App store.

Dde 13:17, 2 November 2020 (CET)

innovaphone Fax V10 100271 sr64 is now available from the App store.

Dde 13:17, 2 November 2020 (CET)

innovaphone Exchange Calendar Connector V10 100271 sr64 is now available from the App store.

Afi 18:21, 12 October 2020 (CEST)

Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8) is now available from the App store.

Afi 21:30, 27 March 2020 (CET)

Wireless Package hotfix 19 is now available from the V9 download area.

Dde 07:56, 9 March 2020 (CET)

App Platform build 90007 is now available from the App store.

kwa 14:00, 02 March 2020 (CET)

innovaphone Recording SR29 build 121100 is now available from the V10 download area.

New Articles

  1. Reference13r1:Concept LDAP Replication
  2. Reference13r1:Install/Add device to existing installation
  3. Reference13r1:Install/Master with external App Platform
  4. Reference15r1:Configure Active Directory Replication
  5. File:Medai-vmuser 02.png
  6. File:Medai-vmuser 01.png
  7. File:V66 Pro.png
  8. File:Fanvil Logo.png
  9. File:Datafox Studio 001.png
  10. Howto:Setup Telnyx Sip Trunks with Innovaphone
  11. File:Telnyx Logo 150px.png
  12. File:Telnyx Logo 200px.png
  13. Reference15r1:PBX/Objects/User
  14. Support:Firmware 13r3 product/13r3/firmware 138032 (sr30) available
  15. Support:Firmware 14r2 product/14r2/firmware 1420541 (sr13) available
  16. Support:Firmware 15r1 product/15r1/firmware 1510552 (sr5) available
  17. Howto:FR - Peoplefone - SIP Trunk TLS SIP-Provider (2025)
  18. File:XQv Recording.png
  19. File:XQv Recording 300x300 color.png
  20. Howto:XQv Recording - XQTING - Partner App

More innovaphone Ressources

Retrieved from "https://wiki.innovaphone.com/index.php?title=Main_Page&oldid=74944"