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Remote Support

Download Remote Control
Download Remote Control

innovaphone only carries out scheduled remote maintenance via our ticket system by prior consultation.
As Remote Support Tool, we use our own product Remote Control (more info).

You can download the Remote Control client already or use the support link received from our support team.
After installing and opening the client you can pass the shown ID or use the received link to request the support session.

Searching

Searching in wiki works, but is sometimes cumbersome. However, you can have Google do the job for you. Try site:innovaphone.com your search terms to search the innovaphone sites for matches!

If you still don't find what you are looking for, drop us a message

Latest News

Msc (talk) 15:05, 2 February 2026 (CET)

Version 16r1 Beta 5 is now available from the Beta Store.

Lmi (talk) 09:45, 22 January 2026 (CET)

Version 15r1 Service Release 9 is now available from the download page.

Lmi (talk) 09:45, 22 January 2026 (CET)

Version 14r2 Service Release 17 is now available from the download page.

Lmi (talk) 09:45, 22 January 2026 (CET)

Version 13r3 Service Release 34 is now available from the download page.

Tfu (talk) 15:28, 13 March 2025 (CEST)

Wireless Handset Firmware IP73 1012 (6.1.13) released is now available from the App store.

Msu (talk) 15:54, 18 February 2025 (CEST)

Wireless Handset Firmware IP64 10317 (4.3.2)/IP65 10122 (4.3.2) is now available from the App store.

Msu (talk) 15:54, 18 February 2025 (CEST)

Wireless Handset Firmware D83 10002 (2.0.5) is now available from the App store.

Afi 15:38, 6 February 2023 (CET)

Wireless Handset Firmware IP62 3040621 (6.2.7) is now available from the App store.

Afi 13:13, 6 February 2023 (CET)

WinPDM Software 3130113 (4.1.8) is now available from the App store.

Afi 12:46, 16 June 2021 (CEST))

TAPI Service Provider 8188 (hotfix21) is now available from the Software download area.

Afi 18:21, 12 October 2020 (CEST)

Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8) is now available from the App store.

Afi 21:30, 27 March 2020 (CET)

Wireless Package hotfix 19 is now available from the V9 download area.

New Articles

  1. Support:Firmware V16r1 product/16r1/firmware 1610613 (beta5) available
  2. Reference16r1:Concept Reconnect Calls
  3. ReleaseNotes:Hardware IP270
  4. File:Diagramm.png
  5. File:Screenshot 2026-01-29 161703.png
  6. File:Reference16r1 Concept App Service Conference Transcriptions Softphone App.png
  7. Reference16r1:Concept Let's Encrypt
  8. Reference16r1:Certificate management
  9. Reference16r1:Concept App Service Translations
  10. Reference16r1:Apps/PbxManager/App Translations
  11. File:Voice-gateway-configuration.png
  12. File:ReferenceConceptTranscriptionsAppServiceTranscriptionsApp.png
  13. File:Schritt-4-Sprachgateway-Verbindung-zur-innovaphone-Telefonanlage-7.png
  14. File:Schritt-5-innovaphone-SIP-Teilnehmer-im-CloudSBC-Portal-anmelden-2.png
  15. File:Schritt-5-innovaphone-SIP-Teilnehmer-im-CloudSBC-Portal-anmelden-1.png
  16. File:Sprachgateway-anlegen-1.webp
  17. File:Schrit-1-innovaphone-pbx-vorbereiten-1.png
  18. Reference16r1:Apps/PbxManager/App myApps Transcriptions
  19. Support:Firmware V13r3 product/13r3/firmware 138043 (sr34) available
  20. Support:Firmware V14r2 product/14r2/firmware 1420574 (sr17) available
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