ReleaseNotes9:Operator
This roadmap describes the Operator V9.
A busy field(BF) is the new and main extension to the application.
This article is generated automatically. Do not edit! Please see the disclaimer before using the information presented here!
Operator9 Hotfix1 (Build 90101)
Changes included in Operator9 Hotfix1 Definition
Operator9: Display of "Indexed Group" now a TextBlock(was a Label)
| Status | Closed |
| Id | 85979 |
The character '_' was mis-interpreted
Operator9: Journal, Filtered Lists Weren't Updated Dynamically
| Status | Closed |
| Id | 86042 |
So to speak for unanswered-, inbound-, outbound calls.
Operator9: Display "End Of Demo" Into Status Bar
| Status | Closed |
| Id | 86061 |
Display "End Of Demo" Into Status Bar
(teh wish)
Operator9: Guessing Call-Dispatch Procedure, If Phone's R-Key Is Utilized
| Status | Closed |
| Id | 86064 |
If a phone's hard-keys are used, instead of the operator app. Not perfect yet. The operator application must do some guessing, in order to keep it's journal in sync.
Operator9: Exception "Index out of Array Range"
| Status | Closed |
| Id | 86623 |
Happened for users with more than 20 diversions.
Operator9: E164 prefixed by node nr. into fulltext index
| Status | Closed |
| Id | 85975 |
Only e164 was indexed
Operator9: Auto-Reconnect Disconnected Soap-Session
| Status | Closed |
| Id | 86296 |
After a connection loss. Every 15s.
Operator9: License Retry
| Status | Closed |
| Id | 86323 |
In case of "Demo..running 30min". After 6min the retry is taking place.
Operator9 Hotfix2 (Build 90107)
Changes included in Operator9 Hotfix2 Definition
Operator9: LDAP Search "by Department/Abteilung" not working with LDAP Fulltext Search
| Status | Closed |
| Id | 87372 |
Wasn't implemented
Operator9: Don't log outgoing call if CallInfo.Ct.. is set
| Status | Closed |
| Id | 87966 |
Trying to keep the journal consistent when tranferring calls by means of the phone's r-key
Operator9: Call by name prefers member 'h323' over 'cn'
| Status | Closed |
| Id | 87968 |
An internal refactoring
Operator9: Avoid Transferring A Connnected Call With A Call, Just Disconnnecting
| Status | Closed |
| Id | 88046 |
Happened when transferring to a busy endpoint by means of ENTER and PLUS.
This case is now processed as a blind-transfer.
Operator9: Insert Executive Objects Into Full Text Index
| Status | Closed |
| Id | 86878 |
Executive objects weren't inserted into the full text index.
Operator9: Button To Investigate AppData Folder By Means Of WinExplorer
| Status | Closed |
| Id | 86912 |
The button resides at File/Configuration/Misc/AppData
Operator9 Hotfix3 (90115)
Changes included in Operator9 Hotfix3 Definition
Operator9: LDAP Late Responses Caused Doublettes In Search Result List
| Status | Closed |
| Id | 88666 |
Operator9: LDAP Late Responses Caused Doublettes In Search Result List
Operator9: Unhandled Exception When Deleting BFL Entry
| Status | Closed |
| Id | 89728 |
Null Reference Exception
Operator9: Exception On UserInfo Processing
| Status | Closed |
| Id | 90596 |
Removed a handled exception
Operator9: Search Anchor for Search by Name/Long Name Shouldn't be visible
| Status | Closed |
| Id | 90788 |
Page-wise searching by Name/Long Name stores the search-cursor within the search input field. Some users feel confused. Therefore, relocating the search cursor into some invisible internal storage.
Operator9: More Object Types Into Full Text Index
| Status | Closed |
| Id | 91040 |
Now: user, executive, waiting, gateway, trunk, conference, broadcast
Operator9: Suppress Pickup of CONNECTed WQ Calls
| Status | Closed |
| Id | 91314 |
To avoid "stealing" connected calls from operator colleagues.
It is recommended to activate the checkmark "WQ Object/Queue/Operator connect for SOAP".
Operator9: Screen Switch Inline-BLF to PBX Search
| Status | Closed |
| Id | 91529 |
Configurable within the BLF's header menu. In-App BLF/Header-Menu/Options/Call Accept->Search Area
Setting allows to activate whether to auto-switch from the inline BLF to the PBX search in case of an accepted incoming call.
Operator9: Display Warning, If Creation Of Boolean Object Receives An Error.
| Status | Closed |
| Id | 91937 |
During Nightswitch provisioning
Operator9: Added Internal Tracing
| Status | Closed |
| Id | 91971 |
To catch a transfer problem reported in conjunction with a busy destination
Operator9: Display Name Into Full Text Index
| Status | Closed |
| Id | 91225 |
What is indexed?
Name, Long Name, Number, Display Name, Node number + number, Groups, PBX
Operator9: Added French Localization
| Status | Closed |
| Id | 91683 |
fr
Operator9 Hotfix4 (90124)
Changes included in Operator9 Hotfix4 Definition
Operator9: Quick Consultation-Transfer Could Fail, If Destination Was Busy
| Status | Closed |
| Id | 92025 |
The outgoing call leg disappeared too quickly. Now a delay of 2s gets applied.
Operator9: Local Timeout Mechanism For Transferred Calls
| Status | Closed |
| Id | 91832 |
Calls waiting within the parked-calls area for a destination to become free should become flashy.
Operator9: Support For Standby PBX
| Status | Closed |
| Id | 91833 |
Fall over behaviour
Operator9: ApplicationData Path May Be Pointing To 'Local'
| Status | Closed |
| Id | 95112 |
The default directory for configuration data(swconfig.xml) is 'C:\\Users\\<user>\\AppData\\Roaming\\innovaphone AG\\innovaphone Operator'.
To keep the configuration not roaming, but PC-local, the operator application can be forced to look into 'Local' instead:
-Click the button File/Configuration/Misc/AppData
-WinExplore starts and displays 'C:\\Users\\<user>\\AppData\\Roaming\\innovaphone AG\\innovaphone Operator'.
-Terminate the operator application
-Within the WinExplorer move to C:\\Users\\<user>\\AppData\\Local\\
-Under 'Local' create the directory 'innovaphone AG'
-Under 'innovaphone AG' create the directory 'innovaphone Operator'
-Copy swconfig.xml from 'C:\\Users\\<user>\\AppData\\Roaming\\innovaphone AG\\innovaphone Operator' into the new location 'C:\\Users\\<user>\\AppData\\Local\\innovaphone AG\\innovaphone Operator'
When starting the operator it is now referencing swconfig.xml from the newly created directory 'C:\\Users\\<user>\\AppData\\Local\\innovaphone AG\\innovaphone Operator'.
Operator 9: Park Timeout
| Status | Closed |
| Id | 95994 |
Configurable under File/Configuration/Misc./Alarm Timeout
In seconds, allows to specify a duration after which a parked call seeks attention by starting a blinking animation.
Operator 9: Czech Localization
| Status | Closed |
| Id | 96026 |
Can be forced within swconfig.xml as:
<culture>cs-CZ</culture>
Operator9 Hotfix5 (90133)
Changes included in Operator9 Hotfix5 Definition
Operator: Multi-Start Prevention Not Multi-User-Capable
| Status | Closed |
| Id | 97934 |
Process enumeration saw other user's processes.
Operator: Increased intersecting set of multiple search terms
| Status | Closed |
| Id | 98593 |
Affects full text search
Operator: More Tracing
| Status | Closed |
| Id | 98780 |
Added some tracing outputs
Operator: Journal Column Header
| Status | Closed |
| Id | 99267 |
Added column titles
Operator: Updated Translation
| Status | Closed |
| Id | 99268 |
To current status of translation DB
Operator: Journal: Moved Details-Button from 5th into 1st Column
| Status | Closed |
| Id | 99278 |
Also, a tooltip "Details" provides help
Operator: Journal: Added Duration to 5th column
| Status | Closed |
| Id | 99285 |
Displays the time the call remained at an operator's phone.
Operator: Journal: Persisting Column Order
| Status | Closed |
| Id | 99398 |
Column order can be altered by mouse-dragging. New order wasn't saved.
Single line mode now preserves column order to swguistates.xml.
Operator: Configuration for Email Message
| Status | Closed |
| Id | 98654 |
File/Konfiguration/Messages allows to configure subject, body.
Operator9 Hotfix6 (90142)
Changes included in Operator9 Hotfix6 Definition
Operator: Anonymous Calls Weren't Journaled
| Status | Closed |
| Id | 99499 |
No log appeared of such calls within the journal
Operator: Display Nightswitch Configuration Error In Status Bar
| Status | Closed |
| Id | 99663 |
The configuration error "Insufficient Rights" was received from the PBX but wasn't displayed within the status bar.
Operator: Limit of Reconnect Attempts Now 100
| Status | Closed |
| Id | 100262 |
Was 10
Operator: Full Text Index: Remove Trailing Stop-Characters
| Status | Closed |
| Id | 100400 |
Before indexing: The characters ",;!." are removed from the end of name informations.
Operator: Delay Action For Double-Click Into Tray Icon
| Status | Closed |
| Id | 100746 |
The application maxmimizes and removes its tray-icon, if the tray icon was double-clicked. Delaying the double-click action by 150ms prevents the 'mouse button up'-event to be received by a succeding icon moving into the Operator's slot.
Operator: Exception While Sorting BLF Entries By-Number
| Status | Closed |
| Id | 100755 |
The case for a single number owned by different BLF entries wasn't handled. This situation can occur within multi-node deployments.
Operator: Refactored LDAP Statistics
| Status | Closed |
| Id | 100827 |
- LDAP Statistics will be cleared after read
*Fixed an error whithin the calculation of request time spans
*Added a tiny progress bar into the LDAP Search dialog
Operator: LDAP Search: Deactivated Substring Search For 'company'-Term
| Status | Closed |
| Id | 100954 |
Search processing at Metadirectory server became too slow(~3s).
E.g. company "Foo" was searched for as substring by (company=*foo*). Now it's searched for as right-truncated content by (company=foo*). The processing time improved to 0.4s.
The substring search can be re-activated by configuring a leading asterisk into 'LDAP/Name Attributes' alike: '*company,sn,givenName'
Operator: LDAP Search By Attributes: Filter Preview Window Wasn't Displayed
| Status | Closed |
| Id | 100981 |
The filter preview window wasn't displayed until a click into the index selection.
Operator: Nightswitch Configuration at LDAP Master
| Status | Closed |
| Id | 101049 |
Within a replication scenario it might become necessary to submit configuration requestes towards an LDAP master. The LDAP master can be configured under Configuration/WQ/Configuration Master.
Operator: Delaying Auto-Focus By 150ms
| Status | Closed |
| Id | 101116 |
It's been reported that "Configuration/Misc/Auto-Focus on incoming call" sometimes fails to set the keyboard focus. A short delay seems to improve.
Update 07.06.13: This feature actually cannot work for a regular background application window.
*See: http://wiki.innovaphone.com/index.php?title=Reference9:Concept_Operator_Version_9#Not_Working:_Focus_on_incoming_call
Operator: Connection Symbol For Standby PBX
| Status | Closed |
| Id | 100342 |
The status-bar now features a connection symbol for the standby PBX; right next to the symbol for the master PBX.
Both connection symbols are further enhanced by a an indication for the registration status of the operator's phone.
Operator: Full Text Search: Terminating Character Controls Evaluation Of Search Keys
| Status | Closed |
| Id | 100406 |
The default comparision function fetches search keys lexically greater than or equal than the input pattern.
If an input pattern ended with the terminating character ',' (comma), then the comparision function fetches search keys equal to the input pattern.
The purpose is to reduce the number of search results.
Example:
--
Input Pattern: "wolf"
Search Keys will be: "wolf", "wolfgang", "wolfhagen",..
Input Pattern: "wolf,"
Search Keys will be: "wolf"
Operator9 Hotfix7 (90148)
Changes included in Operator9 Hotfix7 Definition
Operator: Terminalserver. Setting data protection entropy to CurrentUser(was LocalMachine)
| Status | Closed |
| Id | 102030 |
Concerns the encryption, decryption of the LDAP passwort
Operator: Version Info for innovaphone.idx.dll was missing
| Status | Closed |
| Id | 102089 |
The installer didn't copy the dll in case of an update installation.
See http://wiki.innovaphone.com/index.php?title=Reference9:Concept_Operator_Version_9#Application_Crash:_Methode_nicht_gefunden.2FMethod_Not_Found
Operator: BLF Tooltip didn't illustrate a deleted CFU/CFNR
| Status | Closed |
| Id | 103249 |
A BLF entrie's tooltip still displayed a CFU/CFNR that was removed right before.
Operator: Column Width Not Correctly Saved To Configuration File
| Status | Closed |
| Id | 103360 |
The 2nd column width was written as the 1st column width to the configuration file swguistates.xml.
Operator: Diversion Symbol For Outgoing Calls
| Status | Closed |
| Id | 103484 |
Display a diversion symbol if a divertingLegInformation1 was received, indicating a diversion for an outgoing call.
Operator: Fixed Soap Exception in conjunction with pbx11_00.wsdl
| Status | Closed |
| Id | 104165 |
The service description pbx11_00.wsdl is just experimental. Some references to null occurred.
Operator: Call Lists: Persisting Column Order
| Status | Closed |
| Id | 104295 |
Column order can be altered by mouse-dragging. New order wasn't saved, except for the call journal.
Operator9 Hotfix8 (90157)
Changes included in Operator9 Hotfix8 Definition
Operator: Number of Prefetched Terms Overridable
| Status | Closed |
| Id | 106785 |
For full text index within swconfig.xml as
<ft-num-termfetch>1000</ft-num-termfetch>
default is 200
Operator: Window Reset Didn't Apply To BLF Window
| Status | Closed |
| Id | 107016 |
An external BLF Window out of 1st-monitor sight couldn't be moved back into the area of the 1st monitor.
Operator: New Checkmark Configuration/WQ/Connected Calls Display
| Status | Closed |
| Id | 104962 |
Connected Calls: This option removes calls processed by an operator from the call list of other operators. It should be deactivated if the WQ-option "Operator connect for SOAP" was activated within the PBX.
Operator: Support for LDAP over TLS(LDAPS)
| Status | Closed |
| Id | 105439 |
A new checkmark Configuration/LDAP/TLS enables LDAPS.
Operator: Supporting More LDAP Attributes: For Private Address, For Meta Attributes
| Status | Closed |
| Id | 106796 |
- Added support for Estos-related attributes
**searchContact: Meta search attribute targeting contact information
**searchNumber: Meta search attribute targeting numbering information
**privateAddressStreet: home address
**privateAddressPostalCode: home address
**privateAddressCity: home address
**privateAddressCountry: home address
For Estos Metadirectory 3:
In order to see the private address, add the following to list in Configuration/LDAP/Detail Attributes:
privateAddressStreet,privateAddressPostalCode,privateAddressCity,privateAddressCountry
Regarding the meta attribute searchContact - it was hilighted within another context by this article:
http://wiki.innovaphone.com/index.php?title=Howto:Full-text_Search_on_IP-Phones_with_ESTOS_Metadirectory
Operator: New LDAP-Profile Button: Configuration/LDAP/Help/"Metadir 3.5"
| Status | Closed |
| Id | 106826 |
An LDAP profile can be easily configured by clicking the button "Metadir 3.5" within the inline-help for the LDAP configuration. The profile targets the meta attributes: searchContact, searchNumber.
Further information: http://wiki.innovaphone.com/index.php?title=Reference9:Concept_Operator_Version_9#LDAP_Profile:_Estos_MetaDirectory_3.5
Operator: BLF Tooltip Displays Call Info
| Status | Closed |
| Id | 106913 |
As for PBX search results the tooltip for a busy field entry now features call information.
Operator: Adding PBX Object Type Waiting-Queue to BLF
| Status | Closed |
| Id | 107181 |
Waiting-Queues may now appear within the busy lamp field
Operator9 Hotfix9(90159)
Changes included in Operator9 Hotfix9 Definition
Operator: Norwegian Localization
| Status | Closed |
| Id | 109506 |
For culture "nb-NO"
Operator9 Hotfix10 (90162)
Changes included in Operator9 Hotfix10 Definition
Operator: Add Objekt Type "Map" Into Full Text Index
| Status | Closed |
| Id | 110949 |
Such that PBX objects of type "Number Map" can be searched for.
Operator: Allow For Different Email Domains Derived From 'PBX/Config/System Name'
| Status | Closed |
| Id | 113193 |
The Operator now evalutes the System Name of every PBX within a network of PBXs for emailing purposes.
Operator: Polish Localization
| Status | Closed |
| Id | 113792 |
Polish Localization
For culture "pl-PL"
Operator9 Hotfix11 (900166)
Changes included in Operator9 Hotfix11 Definition
Operator9: Soap API Now According To pbx10_00.wsdl
| Status | Closed |
| Id | 115641 |
In order to read per-User email address
Operator9: Read V10 Per-User Email Address
| Status | Closed |
| Id | 115642 |
According to the field "Email" as configurable from on firmware version 10
Operator9: Support for Presence 'Do Not Disturb'
| Status | Closed |
| Id | 115727 |
For v10 PBXs
Operator9 Hotfix12
Changes included in Operator9 Hotfix12 Definition
Operator: Nodenumber Wasn't Prepended When Dropping A Call Onto BLF Entry
| Status | Closed |
| Id | 119165 |
The test whether the destination resides in a differnet numbering node wasn't applied.
Also, a diallable name (H.323 name) will be preferred over the number.
Operator9: Support for LDAP Attribute otherTelephone
| Status | Closed |
| Id | 125903 |
other business phone
Operator9 Hotfix13 (90198)
Changes included in Operator9 Hotfix13 Definition
Operator9: BLF Sorting Crashed App
| Status | Closed |
| Id | 126358 |
The app crashed when a sorting set contained entries on the same canvas position
Operator9: Support for soap:UserLocalNum()
| Status | Closed |
| Id | 127130 |
Invoke soap:UserLocalNum() where deemed necesary.
Operator9: Number-Toggling According To Configuration
| Status | Closed |
| Id | 128220 |
For multiple number results, the toggle sequence shall be sorted according to Configuration/LDAP/Number-Attributes
Operator9: No Journal Entries For Disconnect Cause='Non Selected User Clearing'
| Status | Closed |
| Id | 129509 |
That scenario happened while an operator colleague accepted an incoming call. Such calls shouldn't be listed within the journal.
Operator9: Allow For LDAP Searches Beginning With '*'
| Status | Closed |
| Id | 129961 |
To conform a bit more to myPBX. E.g. '*' or '*eller'.
Operator9: BLF Enhancements
| Status | Closed |
| Id | 133519 |
- New BLF entry type "Favorite". Dials a manually preconfigured fixed number. Works as drop target for calls.
*Textinput can be locked for BLF favorites. New button within top BLF menu.
*New BLF layout position in-app, left. Display BLF within the main window and left of the search area.
*The name "/" of the root BLF can now be edited
*Multiple BLF tabs can be displayed sequentially by CTRL+B
Operator9 Hotfix14 (90202)
Changes included in Operator9 Hotfix14 Definition
Operator9: Favorites Selection Status
| Status | Closed |
| Id | 135177 |
The selection status of a BLF favorite entry wasn't indicated visually.
Operator9: Failed to Establish Soap Session Towards Slave's Slave
| Status | Closed |
| Id | 140391 |
The Soap:LocationUrl() request is now targeting the originator of a UserInfo carrying content for an object of type "loc".
Operator9: New Option: Configuration/LDAP Location/Subscriber Number
| Status | Closed |
| Id | 139102 |
Configuration of local root subscriber number(s). Allows to convert numbers fetched from a directory into a locally diallable number. I.e. +49301234567-333 into 333 (configured subscriber number would be +49301234567).
Operator9 Hotfix15 (90208)
Changes included in Operator9 Hotfix15 Definition
Operator9: LDAP Decode Failed With genesisWorld Server
| Status | Closed |
| Id | 144877 |
Results with emtpty attribute values weren't fully decoded.
Operator9: Translations
| Status | Closed |
| Id | 158329 |
fr, nl, cz, pl
Operator9 Hotfix16
Changes included in Operator9 Hotfix16 Definition
Operator9: Reducing Nightswitch Queries
| Status | Assigned |
| Id | 164882 |
Huge content-length within query responses seem to disturb overall functionality.
Operator9: Supress Presence Display
| Status | Closed |
| Id | 168849 |
Configurable supression of presence information
<privacy>
<hide-presence hide-all="true"/>
</privacy>
or
<privacy>
<hide-presence name="test400"/>
</privacy>
Operator9: Swedish
| Status | Closed |
| Id | 165988 |
added swedish language