User contributions for Kwa

25 June 2013

• 11:5811:58, 25 June 2013 diff hist empty m Reference10:Voice Recorder/Setup ‎No edit summary
• 11:3511:35, 25 June 2013 diff hist empty File:VR004Bis.png ‎No edit summary current
• 11:3011:30, 25 June 2013 diff hist empty m Reference10:Voice Recorder/Setup ‎No edit summary
• 11:3011:30, 25 June 2013 diff hist empty m Reference10:Voice Recorder/Setup ‎No edit summary
• 10:4910:49, 25 June 2013 diff hist empty File:IREC200.png ‎No edit summary current

18 June 2013

• 17:0217:02, 18 June 2013 diff hist empty Reference10:Player Voice Recording ‎ New page: This article is preliminary – The product and functions described are not actually available and can be modified or canceled in any moment!

13 June 2013

• 12:0612:06, 13 June 2013 diff hist empty m Howto:IQM manipulative behaviors ‎No edit summary
• 12:0612:06, 13 June 2013 diff hist empty m Howto:IQM manipulative behaviors ‎No edit summary

12 June 2013

• 13:5113:51, 12 June 2013 diff hist empty m Reference10:Voice Recorder/Setup ‎No edit summary
• 13:4513:45, 12 June 2013 diff hist empty m Reference10:Voice Recorder/Setup ‎No edit summary
• 13:4213:42, 12 June 2013 diff hist empty File:VR006.png ‎No edit summary current
• 13:1813:18, 12 June 2013 diff hist empty Reference10:Concept Voice Recording 2014 ‎ New page: '''This article is preliminary – The product and functions described are not actually available and can be modified or canceled in any moment!'''
• 12:0112:01, 12 June 2013 diff hist empty m Reference10:Voice Recorder/Setup ‎No edit summary

10 June 2013

• 17:1017:10, 10 June 2013 diff hist empty m Reference10:Voice Recorder/Setup ‎No edit summary
• 17:0817:08, 10 June 2013 diff hist empty m Reference10:Voice Recorder/Setup ‎No edit summary
• 17:0317:03, 10 June 2013 diff hist empty File:VR004.png ‎No edit summary current
• 16:1716:17, 10 June 2013 diff hist empty Reference10:Voice Recorder/Setup ‎ New page: The recorder has to “know” basically 3 things: where are the recordings (pcap files), where the reporting tool is and where the results should be stored. The setup is stored in the d...

3 June 2013

• 08:3908:39, 3 June 2013 diff hist empty m Howto:IQM - Setup and Localization ‎No edit summary

9 May 2013

• 08:2108:21, 9 May 2013 diff hist empty Support:DVL-Feature Requests ‎ →‎Add Boolean option to Mobility/Fork

15 April 2013

• 09:4609:46, 15 April 2013 diff hist empty m Reference9:Concept iQM QueueMonitor ‎No edit summary
• 09:4509:45, 15 April 2013 diff hist empty m Howto:IQM - Overview ‎No edit summary

28 March 2013

• 13:1113:11, 28 March 2013 diff hist empty m Howto:IQM Statistical Excel Data for Agent and Queue ‎No edit summary

15 March 2013

• 14:0614:06, 15 March 2013 diff hist empty m Howto:IQM Statistical Excel Data for Agent and Queue ‎No edit summary

22 February 2013

• 15:1815:18, 22 February 2013 diff hist empty m Reference9:IQM Agent Help ‎No edit summary
• 11:0511:05, 22 February 2013 diff hist empty Reference9:IQM Server Setup ‎No edit summary

21 February 2013

• 17:1717:17, 21 February 2013 diff hist empty m Reference9:IQM Agent Help ‎No edit summary
• 17:1417:14, 21 February 2013 diff hist empty Reference9:IQM Agent Help ‎ New page: Version 2.00 image:IQMIVR499.png image:IQMIVR500.png
• 17:1417:14, 21 February 2013 diff hist empty File:IQM500.png ‎No edit summary current
• 17:1417:14, 21 February 2013 diff hist empty File:IQM499.png ‎No edit summary current
• 14:5814:58, 21 February 2013 diff hist empty m Reference9:IQM Server Setup ‎No edit summary

15 February 2013

• 10:0110:01, 15 February 2013 diff hist empty m Howto:IQM CallBack requests ‎No edit summary
• 08:4908:49, 15 February 2013 diff hist empty m Howto:IQM CallBack requests ‎No edit summary

13 February 2013

• 17:0917:09, 13 February 2013 diff hist empty Howto:IQM CallBack requests ‎ New page: Some Call-Center (CC) handles a lot of mostly simple standard requests. For example Customer who request an appointment. During heavy traffic those requests “on top” of the normal wo...
• 16:3616:36, 13 February 2013 diff hist empty File:IQMIVR07.png ‎No edit summary current
• 16:3516:35, 13 February 2013 diff hist empty File:IQMIVR06.png ‎No edit summary current
• 16:3516:35, 13 February 2013 diff hist empty File:IQMIVR05.png ‎No edit summary current
• 16:3516:35, 13 February 2013 diff hist empty File:IQMIVR04.png ‎No edit summary current
• 16:3516:35, 13 February 2013 diff hist empty File:IQMIVR03.png ‎No edit summary current
• 16:3516:35, 13 February 2013 diff hist empty File:IQMIVR02.png ‎No edit summary current
• 16:3416:34, 13 February 2013 diff hist empty File:IQMIVR01.png ‎No edit summary current

11 February 2013

• 17:0717:07, 11 February 2013 diff hist empty m Reference9:IQM Agent Setup ‎No edit summary

28 January 2013

• 16:5916:59, 28 January 2013 diff hist empty m Howto:Multiple Emergency Calls ‎No edit summary current
• 16:5616:56, 28 January 2013 diff hist empty Howto:Multiple Emergency Calls ‎ New page: In the scenario there are one or several extensions being called in case of emergency. In emergency situations a simple procedure is an advantage, and therefore an emergency call should ...

21 January 2013

• 11:3611:36, 21 January 2013 diff hist empty m Howto:Innovaphone Desktop Display (iDD) ‎No edit summary
• 11:3511:35, 21 January 2013 diff hist empty m Howto:Innovaphone Desktop Display (iDD) ‎No edit summary
• 10:1910:19, 21 January 2013 diff hist empty m Howto:Innovaphone Desktop Display (iDD) ‎No edit summary

29 November 2012

• 17:2117:21, 29 November 2012 diff hist empty m Howto7:Routing incoming calls based on a PBX-Directory ‎No edit summary
• 17:2017:20, 29 November 2012 diff hist empty m Howto7:Routing incoming calls based on a PBX-Directory ‎No edit summary
• 17:1917:19, 29 November 2012 diff hist empty m Howto7:Routing incoming calls based on a PBX-Directory ‎No edit summary
• 17:1817:18, 29 November 2012 diff hist empty m Howto7:Routing incoming calls based on a PBX-Directory ‎No edit summary