Howto:Doorbell - MediaRunway - Partner App
Product Name
MediaRunway Doorbell
Certification Status
This App is listed due to a customer testimonial. No tests have been conducted by innovaphone.
This App has been listed Juni 2023.
Category
Computer Telephony Integration and Unified Messaging / Unified Communication
Vendor
MediaRunway is an ITC enterprise that provides its customers with contemporary IT services in all areas - Your business, our solution.
Description
Doorbell allows you to connect your door intercom to the innovaphone myApps system. This makes it possible to receive the ringing of a visitor like a phone call and additionally view the image of the camera in your softphone while taking to the visitor or opening your door by a "soft button" click.
MediaRunway - About this application
Functions
The doorbell app is a video and function key add-on to the innovphone myApps softphone/ phone app.
If the myApps doorbell app is installed correctly, then there is a "doorbell" and a "doorbell admin" app. The doorbell admin app hasn´t to be licensed. With this app you can configure the door bell intercoms, the licensing and which user get the doorbell function. Each user who should get the doorbell function has to get access to the "doorbell" app (not "doorbell admin"). But a user will not see an app icon of the "doorbell" app, because it is a hidden app, which will integrate on thy fly in the innovphone myApps phone app if a configured doorbell is calling.
We succsessfull tested door bell intercoms from the following vendors with the myApps doorbell app (doorbell and pbx were connected directly via network layer 2 and a installed myApps client on Windows, iOS, Android): 2N, Axis, Mobotix, Telecom Behnke
If no direct access to the camera over lan exists, then the client will get alternativly, if possible, an image of the camera through the myApps app platform (pre-condition the app platform could access the camera video/ image source). Thats should be the default behavior for a smartphone on the road without active company vpn. For the possible different video/ image paths look in this wiki article under prerequisites.
Licensing
Licensing: innovaphone licensing. One Doorbell App App (User) license per user with any number of doorbell devices. No floating licensing, only the users who got a configured license have access. The user must also have a myApps phone app.
Prerequisites
Required other licenses
The user who should use the doorbell app needs a licensed myApps softphone/ phone app and access to myApps.
Voice / function-key
The app is a video and function key add-on to the innovaphone myApps phone app. So the voice communication with the door bell intercom has to work first. In the innovaphone wiki you find infos to connect some door intercom models to connect them with the innovaphone pbx, for example a 2N in a cloud scenario. The configured function key to open via DTMF the door works independently of the camera video/ image access. So only the voice path has to work independently of the doorbell app.
Video/ image access
The myApps user/client which should get access to the camera video/ image has to have anonymous access to the MJPEG/ JPEG source via http/ htpps of the camera. Example to configure anonymous access for a "2N IP Verso" door bell intercom (in 08/2022). You have to navigate to Service>HTTP API. There you have to enable "Camera API" and set "Authentication" to "none", if only a self signed certificate for ssl exist, then we recommend "unsecure (TCP)" for "connection type" and then we also recommend to use myApps with an installed client (Windows, Android, iOS was tested). For more security you could restrict the anonymous video/ image access with network secruity mechanism (firewalling rules, etc.). What we recommend not to do is to do a port forwarding from WAN to the camera video/ image port. So that we didn´t describe that video path possibility. The access to the video image depends on how the user is connected to myApps. We could decide between two big different scenarios
1. the pbx / app plattform and maybe one or more reverse proxys which are installed on premise in the customer company wlan
2. the pbx / app plattform and reverse proxy installed on the cloud provider side
Each of the following two diagrams show one of the to big different scenarios. And each picture shows an abstract example for that scenario and which paths exist to access the camera video/ image from a myApps client.
App installing knowledge
Knowledge about installing an App, adding the App Object for the users and how to configure your doorbell model for the access. The steps of the installation process are the same as described in this article "Callback - Install App from App Store" only with different names. We need to install the app, add an app instance, and the app objects, the names of these can be found in the "Configuration" area of this article.
What you need is this Wiki article and a valid license. For a valid license please install the app and in the admin area of the app you will find the authentication key. Please send us this authentication key, together with the number of users and the desired license period to myApps-sales@mediarunway.com.
Versions
- MediaRunway Doorbell 1.0 (132xxx sr13)
Compatible innovaphone firmware versions
- MediaRunway Doorbell 1.0 (132xxx sr13)
- innovaphone V13r2, V13r3, V14r1
Application versions used for interop testing
- MediaRunway Doorbell 1.0 (132xxx sr13)
- innovaphone IPVA V13r2sr13
Configuration
- open the installed Doorbell Admin app
- click in the bottom right to Add
- then a config form for a new doorbell is shown
- the name is a description
- in stream url put the MJEPEG stream url of the doorbell or another camera (RTSP stream will not work)
- in image url there you can put a camera url which will give you a live picture not a MJPEG stream (this will be used if e.g. a smartphone user from external should got remote one picture to could decide)
- in DTMF put the DTMF of the doorbell to trigger the open door relay
- at Doorbell object choose the pbx object where the doorbell is registered
You haven´t to fill all the form fields. As a minimum you have to configure the "Doorbell object" and one of the urls OR the DTMF.
If you have more then one doorbell, then you could add more then one doorbell in this app, without an extra license.
After that, you have to give the user(s) access to the app and a doorbell license, for all users who should see the doorbell video/picture or the "open button" for the DTMF. The user who has access to the doorbell user app will not see the doorbell user app under his app list, because it is a hidden app (like a plugin for the innovaphone phone app).
Is everything configed right, then if the doorbell rings to the user with access to the doorbell user app, the user will see in the innovaphone phone app the configed things, for example the live video and the open door button.
Installation
The steps of the installation process are the same as described in this article "Callback - Install App from App Store" only with different names. We need to install the app, add an app instance, and the app objects.
Important: after deplyoing the app to the user, the user has to reload myApps to get the video-popup
Contact
| MediaRunway GmbH & Co. KG |
| Venloer Str. 8 |
| D-41569 Rommerskirchen |
| Tel: +49 2183 80628-0 |
| Mail: myApps-sales@mediarunway.com |
| Support: myApps-support@mediarunway.com |
| Website: MediaRunway.com |
For any questions please refer to our contact page.