Howto:Messaging with IP Phones

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Applies To

This information applies to

  • IP200, IP202, IP110, IP200A, IP230, IP72
  • innovaphone PBX
  • V6SR2

Build 08-60900.18 and later.


More Information

Latest innovaphone builds contain an initial messaging implementation. The basic idea is the ability to send and receive messages using innovaphone telephones. Interoperability with other 3rd party messaging systems and GSM - SMS service is in the first step not an issue. This may be addressed afterwards.

System Requirements

At least 2 innovaphone Telephones H.323/SIP registered at innovaphone PBX.

Configuration

Activate messaging through command line interface (http or usbload interactive) 

http://x.x.x.x/!config change PHONE USER /text-messaging
http://x.x.x.x/!config write
http://x.x.x.x/!config activate

Note: Messaging has to be activated on both (sending/receiving) phones.

Usage

Sending messages

  1. Type destination number or H.323/SIP alias
  2. Press Menu key - New Message
  3. Type message
  4. The destination number (alias) can be edited in the topmost entry field
  5. Send by pressing Menu/Send key
  6. Popup screen informs if the message has been sent sucessfully

Notes:

  • The message is currently not stored in a Sent-Messages list
  • The message length is limited to viewable window

Receiving messages

  1. In idle mode, the incoming message is being displayed on a screen. Special message ring tone is played.
  2. In active mode, the incoming is being displayed on a screen. Special intrusion tone is played.
  3. Pressing any key stops the ring. The message sending party can be called back by pressing the hook key.

Managing messages

  1. Navigate to Menu-Call Lists-Messages (incoming)
  2. Activate messages to see the text
  3. The message sending party can be called back by pressing the hook key.
  4. Invoke Action key, from here:
    1. The sending party number can be used as a prepared dial string
    2. An answer to the sending party can be sent
    3. Delete this message
    4. Delete all messages

Known Problems

  • Some older PBX versions caused problems with H.323 based registrations, change the registration to use SIP or upgrade the PBX firmware
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