Howto:Appbuilder - bosbec - Partner App

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Product Name

File:Bosbec-Appbuilder-Icon.png Bosbec Appbuilder

Certification Status

This App is listed due to a customer testimonial. No tests have been conducted by innovaphone.

This article was created December 2024.

Category

Application-middlewares

Vendor

Bosbec is a Swedish company that develops and sells a cloud-based multitenant low code service where you easily build automation solutions. The head office is in Stockholm.

Bosbec Website

Description

With Bosbec Appbuilder, one can build integrations and automations in a low code environment connected to innovaphone's PBX.

Application examples:

  • SMS app ACD groups can chat with users via SMS
  • Offer possibility to create bookings of video meetings via the web for external parties
  • Integration with external services, for example retrieving groups (e.g. from Azure AD) or logging phone calls in a CRM

The Bosbec AppBuilder application described here provides access to the Bosbec AppBuilder product via innovaphone myApps.

Functions

Bosbec integrates with innovaphone PBX via API and in Bosbec you easily create new functions and automations in a low code environment.

  • Get ACD groups
  • Add ACD groups
  • Create video conference
  • Register calls
  • Act and control the IVR
  • Send and receive SMS
  • Automatically make calls

Multi-PBX ready

There are no known restrictions.

Cloud ready

There are no known restrictions.

Provided APIs

Bosbec can be used from all APIs

Licensing

  • Service(Bosbec-Appbuilder)

Prerequisites

  • innovaphone PBX and Application Platform
  • Bosbec account

Versions

Compatible innovaphone firmware versions

All versions

Application versions used for interop testing

All versions

Configuration

innovaphone configuration

  • To communicate with Bosbec, a websocket needs to be set up that connects to a channel at Bosbec.
  • In order to create a video conference, an m-key must be extracted and inserted into Bosbec.


Bosbec configuration

Example of a template where external users book video meetings from an externa web:

  1. Create an account on Bosbec
  2. Log in and go to Services and My Services
  3. Click on the yellow plus sign on the right
  4. Install the service called innovaphone Conference call
  5. Click Install
  6. Go to Account Settings
  7. Go to the bottom left and select Add Row under Metadata
  8. Add
    1. -m_key under key and the m key you have under value
    2. -conf_url under key and the m url you have under value
  9. Save
  10. You will receive a url that you need to put in to the app if you are using the service through innovaphone app store.

You need to publish your web.

  1. Go to Resources and Forms
  2. Select the form "Personal Code - Registration"
  3. Click on the three arrows on the right and select Generate form
  4. Select Generate
  5. Copy the link and put it on your web or in an email if you want to email it out.

To create the times that should be available to book

  1. Go to Services
  2. My Services
  3. Click on innovaphone conference call
  4. Select the plus sign on the right
  5. Select Add Time Slot
  6. Set the time you want to publish
  7. Select Preview and Run
  8. Repeat the same thing to publish more times.
  9. Click on the link when you want to participate in the meeting.

Contact

Bosbec AB
Jakob Sjöberg
Norrtullsgatan 6
113 29 Stockholm Sweden
Tel: +468222525 / +46738098954
Contact form: help.bosbec
Mail: sales@bosbec.com
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