Howto:Cloud-Manager - ITM - 3rd Party Product

Product Name

Cloud Manager

Vendor

Since 1998, we have been dedicated to innovative communication solutions and have continuously expanded our portfolio and expertise. Through consistent specialization, regular manufacturer certifications, and close collaboration with leading technology partners, we have built up a high level of expertise in select communication solutions.

As early as 2007, we established our own hosted PBX platform. This platform continued to evolve in the years that followed and was expanded into a modern XaaS cloud platform under K-Businesscom GmbH. Building on this foundation, we successfully positioned ourselves as a value-added distributor and have since supported our partners with high-performance solutions, technical expertise, and extensive project experience.

With the integration of K-Businesscom GmbH and the CANCOM Group in 2024, a strategic realignment of the voice distribution business became necessary. To ensure a clear separation between the reseller and distribution businesses and to continue offering our partners independent, focused, and specialized support, the voice distribution division was transferred to ITM GmbH in July 2024.

Building on this successful development, the next logical step was taken in June 2026: the founding of the independent ITM Distribution GmbH, headquartered in Germany. As a wholly owned subsidiary of the CANCOM Group, we now combine the flexibility, customer focus, and specialization of a value-added distributor with the stability, innovative strength, and performance of a strong corporate group.

The distribution of our voice products continues to be handled by your trusted team of experts at our Neuss location. For our partners, this means maximum continuity: familiar points of contact, short decision-making paths, and proven processes. At the same time, they benefit from the independence of a specialized distributor as well as the capabilities and extensive resources of the CANCOM Group.

Our experienced and regularly trained team supports you with comprehensive technical expertise, personalized advice, and many years of project experience. Together with our partners, we develop modern communication solutions and reliably support customer projects from the initial idea through to successful operation.

- About us

Description

The Cloud-Manager provides a management interface for an innvaphone-based cloud and is aimed at operators and resellers.
The app allows to connect ERP or webshops through a middleware, which enables the rollout of PBXs, license management and billing.
Different authorization levels for operators and resellers.

Editions

Cloud-Manager Package

The package is used to operate a stand-alone solution. An API connection to third-party systems is not possible.
The Cloud Designer for customer PBXs is managed and licensed via a GUI.

Cloud-Manager Pro Package

The package is used to operate an extended solution.
An API connection to third-party systems is made possible using the middleware supplied.

Cloud-Manager Pro-S Package

The package is used for the operation of automated environments.
A web store including middleware enables an automated rollout of customer PBXs and enables the connection of further systems.

Functions

• Connection to Middelware
• Centralized license management for the Cloud Designer
• Different authorization levels for operators and resellers
• Reseller can manage its end customers using integrated cloud-designer
• Reseller can have different contact informations and colours for his end customer of the cloud-designer

Licensing

(All prices indicated are net prices)

Cloud-Manager Package

10 customer PBX and 30 Cloud-Designer licenses = yearly € 3.500
25 customer PBX and 75 Cloud-Designer licenses = yearly € 6.000
50 customer PBX and 150 Cloud-Designer licenses = yearly € 10.000
Optional Support-Package for 10h = € 1.500

Cloud-Manager Pro Package

50 customer PBX and 150 Cloud-Designer licenses = yearly € 14.500
100 customer PBX and 300 Cloud-Designer licenses = yearly € 22.500
150 customer PBX and 450 Cloud-Designer licenses = yearly € 30.500
Installation fee - Middleware = € 2.400
Configuration of Middleware = after consultation
Optional Support-Package for 10h = € 1.500

Cloud-Manager Pro-S Package

50 customer PBX and 150 Cloud-Designer licenses = yearly € 19.500
100 customer PBX and 300 Cloud-Designer licenses = yearly € 27.500
150 customer PBX and 450 Cloud-Designer licenses = yearly € 35.500
Installation fee - Middleware = € 2.400
Configuration of Middleware = after consultation
Installation an configuration - Shop = after consultation
Optional Support-Package for 10h = € 1.500

Prerequisites

The cloud environment requires a central management platform, (see Hosting) and installation of the cloud-designer app (see Cloud-Designer)

Versions

Compatible innovaphone firmware versions

• innovaphone V13r3
• innovaphone V14r1

Application versions used for interop testing

• innovaphone V13r3sr3
• innovaphone V14r1sr2

Configuration

Install the PBX-Designer via the App Store

Possibly you’ll have to go to AP Manager > App Store.
Search and install the newest K-Businesscom Cloud-Manager and Cloud-Designer.

Add an App instance

Select the newly installed App on the left of the screen, then click the Add button.

Fill in Cloud-Designer as Name, your PBX domain as Domain and both Passwords fields.
The other fields (Webserver path, Database name & user) are automatically generated, and should not be modified. Click Save to create the instance.

Start Cloud-Manager instance

The Cloud-Manager app is already started automatically. Now the instance you just created, should be started as well.

First click on Cloud-Designer on the left (Installed apps), then click on the instance to make the row turn blue. Now click on the Start-button.

Contact

ITM Distribution GmbH

Bussardweg 13

41468 Neuss Germany

Tel: +49 (2131) 88141 0

Fax: +49 (2131) 88141 800

Mail: sales@itm-distribution.de

For any questions please refer to our contact page.