Howto:XQv Recording - XQTING - Partner App

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Product Name

XQTING XQv Recording

Certification Status

Category

Systems for active or passive recording of voice calls

Vendor

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XQTING (pronounced as 'executing') is a Belgian system integrator and supplier of tailormade software.
XQTING helps companies in many different countries to establish their digital transformation.
Our team of experienced developers has a very strong background in communication technology.

XQTING - About us

Description

In today’s fast-paced business world, every conversation matters. Whether it’s a sales pitch, a support call, or a strategic discussion, your VoIP system carries valuable information that often goes unrecorded and forgotten. A VoIP recording solution ensures that you never miss a detail and can unlock the full potential of your communication.

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XQTING About XQv Recording

Functions

Concept

The core of the solution runs in Amazon Web Services The recording service automatically captures recordings from the users that were configured as to be recorded in innovaphone Meta data is stored in the database Recordings are stored in an S3 bucket, until they are removed automatically after a configurable number of months (e.g. 1 month for training purposes). The User Interface for the administrator and supervisor is launched as an app from within innovaphone, and interacts with the core module

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Detailed functional documentation is available: here

Multi-PBX ready

Not yet provided for in the current version.

Cloud ready

XQv Recording is compatible with innovaphone on premise and in the cloud

Supported languages

XQv Recording is available in English

Provided APIs

There are no API's available.


Licensing

App(manufacturer-appname)
Service(manufacturer-appname)

Prerequisites

Refer to our installation instructions: Installing XQv Recording

Versions

Compatible innovaphone firmware versions

  • innovaphone V13r onwards

Application versions used for interop testing

  • XQTING XQv Recording v2.0

Configuration

Refer to our installation instructions: Installing XQv Recording

Contact

XQTING
Jan Vidts
Buchtenstraat 7b301
9051 Sint-Denijs-Westrem (Ghent) - Belgium
Tel: +32 9 395 18 80
Mob: +32 475 345 555
Mail: Jan Vidts

For any questions please refer to our contact page.