Reference16r1:Apps/PbxManager/App Connector for WhatsApp

The Settings plugin for the Connector for WhatsApp allows you to create and configure the corresponding app object. In addition, the app object can be assigned to specific configuration templates (if available).

Add Connector for WhatsApp

Create a new PBX object for the Connector for WhatsApp.

Type whatsApp

Name

The Long Name of the PBX object

SIP

The Name of the object

Connect App

Select the Connect app that is associated with the Connector for WhatsApp.

Connect Moderator

Select the Moderator mode of the Connect app. If this mode is not available, open the Connect object in the Advanced UI and add moderator as a mode.

Set up

Phone PIN

The user must enter a 6-digit PIN. This PIN is not generated by the system. After creation, it is linked to your Phone Number ID.

Change Configuration

Mobile Number ID

Enter the mobile phone number ID you received from Meta during the onboarding process. You can configure up to 20 numbers, but verification by Meta is required.

App

Select the Connect app to process input/output from the connector. The selected app will receive incoming messages for the registered mobile number and be able to send messages from that number.

Zone

Select the Connect zone where messages from WhatsApp should be posted.

Connect Tags

Configure hashtags to be applied to messages posted via the Connector for WhatsApp.

Related Articles

Courseware:IT_Plus_-_Connect_App
Reference16r1:Concept_Connector_for_WhatsApp