Reference16r1:Concept App Service Transcriptions

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FIXME: This article is still work in progress

Applies To

  • innovaphone from version 16r1


Overview

Licensing

Installation

Go to the Settings App (PBX manager) and open the "AP app installer" plugin. On the right panel, the App Store will be shown. Hint : if you access it for the first time, you will need to accept the "Terms of Use of the innovaphone App Store"

  • In the search field located on the top right corner of the store, search for "Transcriptions" and click on it
  • Select the proper firmware version, for example "Version 16r1" and click on install
  • Tick "I accept the terms of use" and continue by clicking on the install yellow button
  • Wait until the install has been finished
  • Close and reopen the Settings App (PBX manager) again in order to refresh the list of the available colored AP plugin
  • Click on the "AP assistant" and click on " + Add an App" and then on the "Transcriptions API" button.
  • Enter a "Name" that is used as display name (all character allowed) for it and the "SIP" name that is the administrative field (no space, no capital letters). e.g : Name: Transcriptions API, SIP: transcriptions-api
  • Choose a LLM (model) from the dropdown
  • Tick the appropriate template to distribute the App (the app is needed at every user object from any user who wants to use the assistant API)
  • Click OK to save the settings and a green check mark will be shown to inform you that the configuration is good

Transcriptions - App Service

The App Service performs tasks in the following areas:

  • Implements the API to a remote transcription server (e.g. whipser)

It can be configured in the Settings App (PBX Manager App) Reference16r1:Apps/PbxManager/App_myApps_Transcriptions

Troubleshooting

To troubleshoot this App Service, you need the traceflags App, Database, HTTP-Client in your App instance.

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