Howto14r2:Fax App - Mail2Fax with Exchange 2019
This document explains the configuration for a Mail2Fax solution with Exchange 2019.
Applies To
This information applies to the innovaphone firmware V14r2
System Requirements
- innovaphone PBX
- innovaphone AppPlatform
- FaxApp
- Exchange-Server 2019
- App(Fax14) licenses per User
PBX Manager Configuration
In the PBX Manager plugin for the fax app, you need to configure the SMTP server configuration.
E-mail reception: activate/deactivate the mail reception for the fax service
Domain: enter the domain for the Mail2Fax service
User name: select a username, which the Exchange uses for authentication
Password select a password, which the Exchange uses for authentication
Example:
Exchange Configuration
The fax server domain (which must be the same, as the domain in the PBX Manager plugin), e.g. fax.company.com, must be added and all mails to it have to be forwarded to a new connector. The new connector has got the App Platform DNS name as the target. Currently, supported is STARTTLS for SMTP.
User and password are the configured ones in the fax server configuration in the PBX Manager plugin for the Fax App.
The type FAX must also be forwarded to the connector so that fax documents can be sent directly to an Outlook contact's fax number.
More information about creating SMTP Send Connector on Exchange 2019 could be found here.
Configuration example of SMTP Send connector
DNS Configuration
There must be a public entry of the fax server domain to the Exchange server, too. Otherwise, mail providers reject the fax server mails.