Reference16r1:PBX/Config/Chat

This config page is used for configurations related to the PBX built-In Chat functionality.

Basic operation

Without a Chat license

Chat is only supported with the Chat App provided by the PBX, which only supports volatile chat, meaning the Chat messages are not stored.

With a Chat or Connect license

If a Chat or Connect license is available, Chat can be integrated into a Connect App by configuring the correct app object name.
Then a Chat tab can be found in the top navigation of the Connect App.
In parallel, the Chat icon will open only the Chat tab of the Connect ap in particular.

If the app object name is not correctly configured, only the standalone Chat App would be available.

App for Advanced Chat

Input field to configure the App, which is used for Chat. By default "connect" is used. If the input is set empty, it reverts back to the default. The App "connect" is used as default, since this is the default name of the Connect App. This simplifies upgrade from version 14. Without any configuration change the Chat App changes to the new Chat functionality in Connect.