Howto:Skype Connect - SIP Testreport: Difference between revisions

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'''SIP Provider: Skype'''
'''SIP Provider: Skype'''


The provider '''does not''' support all required innovaphone features and is '''not''' qualified as [[Howto:What_is_a_%22recommended_product%22%3F#SIP_Provider|recommended SIP Provider]].  
* The mandatory feature '''Early Media''' is not supported by Skype Connect, the provider never sends any Session Progress message to the PBX before call establishment.
* Skype connect rejects calls with Diverting-info, special configuration is required<ref name="div">It is necessary to enable the ''Set Calling=Diverting No'' option on the ''Trunk Line'' object. If not, a diverted call is rejected by the provider with ''SIP 403 Forbidden'' because it contains ''Diverting Info''.</ref>.


Incoming calls were not possible at all, therefore the tests were aborted. Moreover the provider seems to have problems with handling multiple registrations on one account.
 
*Caller identification using your Skype Number is available in:
 
**USA
**UK
**Chile
**Denmark
**Estonia
**Hong Kong
**Poland
**Sweden
 
*As alternative we could verify a landline number using the ''Verify Procedure'' of Skype or use a mobile phone as Caller ID. However even these verified numbers are only available for limited countries.


== Current test state ==
== Current test state ==


<!--{{Template:Compat Status "planned"}} -->
<!--{{Template:Compat Status "planned"}} -->
<!-- {{Template:Compat Status "in progress"}} -->
<!--{{Template:Compat Status "in progress"}}-->
<!-- {{Template:Compat Status "certified"|certificate=Product_-_Vendor_-_3rd_Party_Product_-_Desc-product-cert.pdf}} -->
<!-- {{Template:Compat_Status_"referral_prod."|certificate=Tpl_sip.business_Toplink_SIP_Provider_-_product-cert.pdf}} -->
<!-- {{Template:Compat_Status_"engineered_prod."|certificate=Tpl_sip.business_Toplink_SIP_Provider_-_product-cert.pdf}} -->
<!-- {{Template:Compat_Status_"rec._prod."|certificate=Tpl_sip.business_Toplink_SIP_Provider_-_product-cert.pdf}} -->
<!-- {{Template:Compat Status "tested"(sip provider)}} -->
<!-- {{Template:Compat Status "tested"(sip provider)}} -->
{{Template:Compat Status "rejected"}}
{{Template:Compat Status "rejected"}}
<!-- {{Template:Compat Status "customer-testimonial"}} -->
<!-- {{Template:Compat_Status_"referral_prod."-no-certificate}} -->


Testing of this product has been finalized April 20th, 2010.
Testing of this product has been finalized December 20th, 2012.


== Testing Enviroment ==
== Testing Enviroment ==


=== Scenario NAT ===
[[Image:HFO_SIP_Compatibility_Test_5.PNG]]


[[Image:HFO_SIP_Compatibility_Test_5.PNG]]
This scenario describes a setup where the PBX and phones are in a private network.  


This scenario describes a setup where the PBX and phones are in a private network. The IP800 must use a stun server, in order to send correct SIP - messages. The IP800 works as media relay, all RTP - streams go through the PBX.
* the SIP trunk is configured without Media Relay and without exclusive coder.


== Test Results ==
== Test Results ==
Line 39: Line 54:
|----
|----
|'''call using g711a'''
|'''call using g711a'''
|'''No'''
|'''OK'''
|----
|----
|'''call using g711u'''
|'''call using g711u'''
|'''No'''
|'''OK'''
|----
|----
|call using g723
|call using g723
|not tested
|NOK
|----
|----
|call using g729
|call using g729
|not tested
|OK
|----
|call using g722
|NOK
|----
|----
|Overlapped sending
|Overlapped sending
|not tested
|NOK
|----
|----
|'''early media channel'''
|'''early media channel'''
|not tested
|'''NOK''', no SDP in 18x messages.
|----
|----
|Fax using T.38
|Fax using T.38
|not tested
|Not supported as written on product description, not tested
|----
|----
|Reverse Media Negotiation
|Reverse Media Negotiation
|not tested
|OK
|----
|----
|CGPN can be suppressed
|CGPN can be suppressed
|not tested
|OK
|----
|----
|CLIP no screening
|CLIP no screening
|not tested
|NOK
|----
|----
|'''Long time call possible(>30 min)'''
|'''Long time call possible(>30 min)'''
|not tested
|'''OK'''
|----
|----
|'''External Transfer'''
|'''External Transfer'''
|not tested
|'''OK'''
|----
|----
|NAT Detection
|NAT Detection
|not tested
|OK
|----
|Redundancy
|Not tested
|----
|SIP over TCP
|NOK, no _tcp serv ice record in skype.com domain
|----
|----
|'''Voice Quality OK?'''
|'''Voice Quality OK?'''
|'''No'''
|'''OK'''
|}
 
=== Direct Dial In ===
 
{| border="1"
!Tested feature
!Result
|----
|'''Inbound(Provider -> Innovaphone via SkypeIn Number)'''
|'''OK'''
|----
|'''Inbound(Provider -> Innovaphone via Skype User)'''
|'''OK'''
|----
|'''Outbound(Innovaphone -> Provider)'''
|'''OK'''
|}
 
=== DTMF ===
 
{| border="1"
!Tested feature
!Result
|----
|'''DTMF tones sent correctly'''
|'''OK'''
|----
|DTMF tones sent correctly via SIP-Info
|NOK
|----
|'''DTMF tones received correctly'''
|'''OK'''
|}
 
=== Hold/Retrieve ===
 
{| border="1"
!Tested feature
!Result
|----
|'''Call can be put on hold'''
|'''OK'''
|----
|Held end hears music on hold / announcement from PBX
|OK
|}
 
=== Transfer with consultation ===
 
{| border="1"
!Tested feature
!Result
|----
|'''Call can be transferred'''
|'''OK'''
|----
|Held end hears music on hold
|OK
|}
 
The following tests are made to test if call transfer is working.
 
{| border="1"
!Tested feature
!Voice Ok?
!MoH Ok?
|----
|inno1 calls inno2. inno2 transfers to sip-provider-phone.
|OK
|OK
|----
|inno1 calls sip-provider-phone. inno1 transfers to inno2.
|OK
|OK
|----
|inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2.
|OK
|OK
|----
|sip-provider-phone calls inno1. inno1 transfers to inno2.
|OK
|OK
|----
|sip-provider-phone calls inno1. sip-provider-phone transfers to inno2.
|OK
|OK
|}
 
=== Transfer with consultation (alerting only) ===
 
{| border="1"
!Tested feature
!Result
|----
|'''Call can be transferred'''
|'''OK'''
|----
|Held end hears music on hold or dialling tone
|OK
|----
|'''Call returns to transferring device if the third'''
'''Endpoint is not available'''
|'''OK'''
|}
 
The following tests are made to test if call transfer is working.
 
{| border="1"
!Tested feature
!Voice Ok?
!MoH Ok?
|----
|inno1 calls inno2. inno2 transfers to sip-provider-phone.
|OK
|OK
|----
|inno1 calls sip-provider-phone. inno1 transfers to inno2.
|OK
|OK
|----
|inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2.
|OK
|OK
|----
|sip-provider-phone calls inno1. inno1 transfers to inno2.
|OK
|OK
|----
|sip-provider-phone calls inno1. sip-provider-phone transfers to inno2.
|OK
|OK
|}
 
=== Blind Transfer ===
 
{| border="1"
!Tested feature
!Result
|----
|Call can be transferred
|OK
|----
|Held end hears dialling tone
|OK
|}
 
The following tests are made to test if call transfer is working.
 
{| border="1"
!Tested feature
!Voice Ok?
|----
|inno1 calls inno2. inno2 transfers to sip-provider-phone.
|OK
|----
|inno1 calls sip-provider-phone. inno1 transfers to inno2.
|OK
|----
|inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2.
|OK
|----
|sip-provider-phone calls inno1. inno1 transfers to inno2.
|OK
|----
|sip-provider-phone calls inno1. sip-provider-phone transfers to inno2.
|OK
|}
 
=== CFU/ CFB Transfer ===
 
{| border="1"
!Tested feature
!Result
|----
|'''Call can be forward'''
|'''OK''' <ref name='div'/>
|----
|'''Held end hears dialling tone'''
|'''OK'''
|}
 
 
 
=== CFNR/Blind Transfer (alerting only)===
 
{| border="1"
!Tested feature
!Result
|----
|'''Call can be transferred or forward'''
|'''OK''' <ref name='div'/>
|----
|'''Held end hears dialling tone'''
|'''OK'''
|}
 
 
 
The following tests are made to test if call transfer is working.
 
{| border="1"
!Tested feature
!Voice Ok?
|----
|inno1 calls inno2. inno2 transfers to sip-provider-phone.
|OK
|----
|inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2.
|OK
|----
|sip-provider-phone calls inno1. inno1 transfers to inno2.
|OK
|}
|}
=== Broadcast Group & Waiting Queue ===
{| border="1"
!Tested feature
!Result
|----
|'''Caller can make a call to a Broadcast Group'''
|'''OK'''
|----
|'''Caller can make a call to a Waiting Queue'''
|'''OK'''
|----
|'''Announcement if nobody picks up the call'''
|'''OK'''
|}
== Configuration ==
===Firmware version===
All innovaphone devices use V9 hf19 as firmware.
=== SIP - Trunk ===
[[Image:Skype_Connect_-_SIP_Testreport_1.png]]
=== Number Mapping ===
[[Image:Skype_Connect_-_SIP_Testreport_2.png]]
The Skype ''Caller ID'' for outgoing calls is defined on the ''Skype Manager'' page. For this reason, we don't define any ''CGPN Out'' value.
=== Route Settings ===
[[Image:Skype_Connect_-_SIP_Testreport_3.png]]
You must set the ''Force enblock'' (b) option on the route for outgoing calls.
== Known Issues ==
[[Image:Skype_Connect_-_SIP_Testreport_4.png]]<ref name="div"/>
<references/>


[[Category:Compat|{{PAGENAME}}]]
[[Category:Compat|{{PAGENAME}}]]

Latest revision as of 10:23, 13 February 2018

Innovaphone Compatibility Test Report

Summary

SIP Provider: Skype

  • The mandatory feature Early Media is not supported by Skype Connect, the provider never sends any Session Progress message to the PBX before call establishment.
  • Skype connect rejects calls with Diverting-info, special configuration is required[1].


  • Caller identification using your Skype Number is available in:
    • USA
    • UK
    • Chile
    • Denmark
    • Estonia
    • Hong Kong
    • Poland
    • Sweden
  • As alternative we could verify a landline number using the Verify Procedure of Skype or use a mobile phone as Caller ID. However even these verified numbers are only available for limited countries.

Current test state

The tests for this product could not be completed or not all mandatory tests were passed. See the Summary section for more details.

Testing of this product has been finalized December 20th, 2012.

Testing Enviroment

HFO SIP Compatibility Test 5.PNG

This scenario describes a setup where the PBX and phones are in a private network.

  • the SIP trunk is configured without Media Relay and without exclusive coder.

Test Results

For more information on the test procedure, please read the following wiki article: SIP Interop Test Description. Bold lines in the test results indicate a KO-criteria.

Basic Call

Tested feature Result
call using g711a OK
call using g711u OK
call using g723 NOK
call using g729 OK
call using g722 NOK
Overlapped sending NOK
early media channel NOK, no SDP in 18x messages.
Fax using T.38 Not supported as written on product description, not tested
Reverse Media Negotiation OK
CGPN can be suppressed OK
CLIP no screening NOK
Long time call possible(>30 min) OK
External Transfer OK
NAT Detection OK
Redundancy Not tested
SIP over TCP NOK, no _tcp serv ice record in skype.com domain
Voice Quality OK? OK

Direct Dial In

Tested feature Result
Inbound(Provider -> Innovaphone via SkypeIn Number) OK
Inbound(Provider -> Innovaphone via Skype User) OK
Outbound(Innovaphone -> Provider) OK

DTMF

Tested feature Result
DTMF tones sent correctly OK
DTMF tones sent correctly via SIP-Info NOK
DTMF tones received correctly OK

Hold/Retrieve

Tested feature Result
Call can be put on hold OK
Held end hears music on hold / announcement from PBX OK

Transfer with consultation

Tested feature Result
Call can be transferred OK
Held end hears music on hold OK

The following tests are made to test if call transfer is working.

Tested feature Voice Ok? MoH Ok?
inno1 calls inno2. inno2 transfers to sip-provider-phone. OK OK
inno1 calls sip-provider-phone. inno1 transfers to inno2. OK OK
inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2. OK OK
sip-provider-phone calls inno1. inno1 transfers to inno2. OK OK
sip-provider-phone calls inno1. sip-provider-phone transfers to inno2. OK OK

Transfer with consultation (alerting only)

Tested feature Result
Call can be transferred OK
Held end hears music on hold or dialling tone OK
Call returns to transferring device if the third

Endpoint is not available

OK

The following tests are made to test if call transfer is working.

Tested feature Voice Ok? MoH Ok?
inno1 calls inno2. inno2 transfers to sip-provider-phone. OK OK
inno1 calls sip-provider-phone. inno1 transfers to inno2. OK OK
inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2. OK OK
sip-provider-phone calls inno1. inno1 transfers to inno2. OK OK
sip-provider-phone calls inno1. sip-provider-phone transfers to inno2. OK OK

Blind Transfer

Tested feature Result
Call can be transferred OK
Held end hears dialling tone OK

The following tests are made to test if call transfer is working.

Tested feature Voice Ok?
inno1 calls inno2. inno2 transfers to sip-provider-phone. OK
inno1 calls sip-provider-phone. inno1 transfers to inno2. OK
inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2. OK
sip-provider-phone calls inno1. inno1 transfers to inno2. OK
sip-provider-phone calls inno1. sip-provider-phone transfers to inno2. OK

CFU/ CFB Transfer

Tested feature Result
Call can be forward OK [1]
Held end hears dialling tone OK


CFNR/Blind Transfer (alerting only)

Tested feature Result
Call can be transferred or forward OK [1]
Held end hears dialling tone OK


The following tests are made to test if call transfer is working.

Tested feature Voice Ok?
inno1 calls inno2. inno2 transfers to sip-provider-phone. OK
inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2. OK
sip-provider-phone calls inno1. inno1 transfers to inno2. OK

Broadcast Group & Waiting Queue

Tested feature Result
Caller can make a call to a Broadcast Group OK
Caller can make a call to a Waiting Queue OK
Announcement if nobody picks up the call OK

Configuration

Firmware version

All innovaphone devices use V9 hf19 as firmware.

SIP - Trunk

Skype Connect - SIP Testreport 1.png

Number Mapping

Skype Connect - SIP Testreport 2.png

The Skype Caller ID for outgoing calls is defined on the Skype Manager page. For this reason, we don't define any CGPN Out value.

Route Settings

Skype Connect - SIP Testreport 3.png

You must set the Force enblock (b) option on the route for outgoing calls.

Known Issues

Skype Connect - SIP Testreport 4.png[1]

  1. ↑ 1.0 1.1 1.2 1.3 It is necessary to enable the Set Calling=Diverting No option on the Trunk Line object. If not, a diverted call is rejected by the provider with SIP 403 Forbidden because it contains Diverting Info.
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