Howto:Installing the innovaphone mrs 6.01 (voice mail): Difference between revisions
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* innovaphone pbx ,V6 | * innovaphone pbx ,V6 | ||
* innovaphone mrs 6.01 | |||
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==More Information== | ==More Information== | ||
Installing innovaphone mrs 6.01 | Installing innovaphone mrs 6.01 | ||
===System Requirements=== | ===System Requirements=== | ||
You will need the mrs easysetup [[http://download.innovaphone.com/beta/download/p/innovaphone-mrs/6.00/06-6001901%20(innovaphone%20mrs%20Easy%20Setup%20beta-1)/cd.zip easysetup]] | |||
and the standard cycos mrs CD [[ cycos mrs CD]] | |||
===Installation=== | ===Installation=== | ||
The innovaphone mrs Easy Setup is a simplified installation procedure for the | The innovaphone mrs Easy Setup is a simplified installation procedure for the | ||
innovaphone mrs VoiceMail system. It is based upon cycos' mrs 6.01 server. | innovaphone mrs VoiceMail system. | ||
It is based upon cycos' mrs 6.01 server. | |||
The Ergo VoiceMail component will be installed and configured as well as the | The Ergo VoiceMail component will be installed and configured as well as the | ||
Line 23: | Line 29: | ||
configuration file is generated. | configuration file is generated. | ||
The innovaphone mrs VoiceMail server is subject to separate licensing. For | The innovaphone mrs VoiceMail server is subject to separate licensing. | ||
details contact sales@innovaphone.com. | |||
For details contact sales@innovaphone.com. | |||
Please note that there must not be an mrs server installed when using this setup. | Please note that there must not be an mrs server installed when using this setup. | ||
Line 31: | Line 38: | ||
- the basic mrs message engine | - the basic mrs message engine | ||
- a POP3/IMAP service to access voice mails fromn within your email client | - a POP3/IMAP service to access voice mails fromn within your email client | ||
- an LDAP service which synchronizes the mrs user configuration with the PBX's | |||
- an LDAP service which synchronizes the mrs user configuration with the PBX's user configuration | |||
- the "Ergo" VoiceMail system | - the "Ergo" VoiceMail system | ||
===Installing Licence=== | |||
You need to manually edit the licences and the server language settings. | |||
For installing the licences you have go to the easysetup folder open the config folder | For installing the licences you have go to the easysetup folder open the config folder | ||
Line 52: | Line 56: | ||
In the config.ini are licences [lic] these licences are time based and out of date. | In the config.ini are licences [lic] these licences are time based and out of date. | ||
Please put in your licences with copy&paste and replace the existing licences | |||
Please put in your licences with copy&paste and replace the existing licences. | |||
The licences you insert have to be in this format (for example) | The licences you insert have to be in this format (for example) | ||
0=000-18-4B3; 7E08-2AF0-B999; Product: mrs Message Routing System | 0=000-18-4B3; 7E08-2AF0-B999; Product: mrs Message Routing System | ||
Also if you want to change the Server language you have to make this in the config.ini. | |||
The server language are basic welcome mrs voice Promts | The server language are basic welcome mrs voice Promts | ||
for german: | for german: | ||
Language=GERMAN | Language=GERMAN | ||
LanguageInt=1031 | LanguageInt=1031 | ||
for english: | for english: | ||
Language=ENGLISH | Language=ENGLISH | ||
LanguageInt=1033 | LanguageInt=1033 | ||
for french: | for french: | ||
Language=FRENCH | Language=FRENCH | ||
LanguageInt=1036 | LanguageInt=1036 | ||
Starting Instalaltion: | Starting Instalaltion: | ||
Folder | Folder CD- open the setup exe- and when the window for the path to the server cd appears- put in the cycos | ||
Mrs 6.01 installation CD and and enter the install path to this cd. | Mrs 6.01 installation CD and and enter the install path to this cd. | ||
innovaphone | ===Configuration=== | ||
For more information regarding the setup procedure, see the installationguide_MRS601.doc file | |||
in the documentation directory . | |||
For more information regarding the mrs system, see the documentation provided | |||
in the standard cycos mrs documentation CD. | |||
===RAS Registration=== | |||
If you connect the MRS 6.01 Voice mail system to an innovaphone System. | |||
You can do this via normal Gateway connectoin (without registration), OR- | |||
This is the easy way to integrate the innovaphone mrs into the innovaphone pbx without crating routes and extra Gateways. | |||
You configure an RAS Registration (if you want redundancy, reconnect after server down or network problem also if you want to conenct direct to an pbx user object). | |||
First stop the mrs server | |||
Therefore you have to go to regedt32- Hkey_local_machine /software / pp-com /mrs /ip-apl/ devices /02 | |||
There you go to Private: REG_MULTI_SZ | |||
Configure the Gatekeeper you can use 0.0.0.0 - so you can work with alternate gatekeeper (for redundancy) | |||
you need h.323 name and e.164 address | |||
For example how the registry entry has to be done: | |||
GK=0.0.0.0 | |||
GKNAME=MRS | |||
GKE164=9 | |||
[[image:Howto-Installing_the_innovaphone_mrs_6.01_(voice_mail)_Mrs2.PNG]] | |||
Then start the mrs server | |||
At the innovaphone relay (with V5) you configure an gatekeeper client group - with the ipaddress of the mrs server h.323 name and e.164 same as in the mrs reg entry. | |||
Or with V6 | |||
Create a Gateway Object in the innovaphone pbx | |||
[[image:Howto-Installing_the_innovaphone_mrs_6.01_(voice_mail)_Mrs.PNG]] | |||
Enblock Count | |||
means the length of the Voice Mail extension | |||
Enable Prefix | |||
So that you do not send the prefix with the extension (in this case the 9 ) | |||
===Known Problems=== | ===Known Problems=== | ||
No MWI is working with innovaphone pbx | |||
<!-- == Related Articles == --> | <!-- == Related Articles == --> | ||
[[Category:Howto|{{PAGENAME}}]] | [[Category:Howto|{{PAGENAME}}]] |
Latest revision as of 15:22, 4 January 2019
Applies To
This information applies to
- innovaphone pbx ,V6
- innovaphone mrs 6.01
More Information
Installing innovaphone mrs 6.01
System Requirements
You will need the mrs easysetup [easysetup]
and the standard cycos mrs CD cycos mrs CD
Installation
The innovaphone mrs Easy Setup is a simplified installation procedure for the innovaphone mrs VoiceMail system.
It is based upon cycos' mrs 6.01 server.
The Ergo VoiceMail component will be installed and configured as well as the H.323 Service Provider used to talk to the innovaphone PBX component.
For easy integration into the innovaphone PBX configuration, a reference configuration file is generated.
The innovaphone mrs VoiceMail server is subject to separate licensing.
For details contact sales@innovaphone.com.
Please note that there must not be an mrs server installed when using this setup.
After successful setup, there will be installed and configured
- the basic mrs message engine
- a POP3/IMAP service to access voice mails fromn within your email client
- an LDAP service which synchronizes the mrs user configuration with the PBX's user configuration
- the "Ergo" VoiceMail system
Installing Licence
You need to manually edit the licences and the server language settings.
For installing the licences you have go to the easysetup folder open the config folder
open the config.ini
In the config.ini are licences [lic] these licences are time based and out of date.
Please put in your licences with copy&paste and replace the existing licences.
The licences you insert have to be in this format (for example)
0=000-18-4B3; 7E08-2AF0-B999; Product: mrs Message Routing System
Also if you want to change the Server language you have to make this in the config.ini.
The server language are basic welcome mrs voice Promts
for german:
Language=GERMAN LanguageInt=1031
for english:
Language=ENGLISH LanguageInt=1033
for french:
Language=FRENCH LanguageInt=1036
Starting Instalaltion:
Folder CD- open the setup exe- and when the window for the path to the server cd appears- put in the cycos Mrs 6.01 installation CD and and enter the install path to this cd.
Configuration
For more information regarding the setup procedure, see the installationguide_MRS601.doc file in the documentation directory .
For more information regarding the mrs system, see the documentation provided in the standard cycos mrs documentation CD.
RAS Registration
If you connect the MRS 6.01 Voice mail system to an innovaphone System.
You can do this via normal Gateway connectoin (without registration), OR-
This is the easy way to integrate the innovaphone mrs into the innovaphone pbx without crating routes and extra Gateways.
You configure an RAS Registration (if you want redundancy, reconnect after server down or network problem also if you want to conenct direct to an pbx user object).
First stop the mrs server
Therefore you have to go to regedt32- Hkey_local_machine /software / pp-com /mrs /ip-apl/ devices /02
There you go to Private: REG_MULTI_SZ
Configure the Gatekeeper you can use 0.0.0.0 - so you can work with alternate gatekeeper (for redundancy)
you need h.323 name and e.164 address
For example how the registry entry has to be done:
GK=0.0.0.0
GKNAME=MRS
GKE164=9
Then start the mrs server
At the innovaphone relay (with V5) you configure an gatekeeper client group - with the ipaddress of the mrs server h.323 name and e.164 same as in the mrs reg entry.
Or with V6
Create a Gateway Object in the innovaphone pbx
Enblock Count
means the length of the Voice Mail extension
Enable Prefix
So that you do not send the prefix with the extension (in this case the 9 )
Known Problems
No MWI is working with innovaphone pbx