Howto:Nokia Mobile Phones E Series: Difference between revisions

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m (New page: '''Innovaphone Compatibility Test Report''' This Article describes how to connect (and what is working) Nokia E Series Mobile phone (dual-mode phone ) with innovaphone Pbx. Tested with t...)
 
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This information applies to
This information applies to


*        all innovaphone pbx
*        all innovaphone PBX


Build V6 07-60711,  and later
Build V6 07-60786,  and later


*        Nokia E65
*        Nokia E65


Software version: 1.0633.58.03
Software version: 1.0633.58.03 and 2.0633.65.01
 


==innovaphone configuration==
==innovaphone configuration==


set an normal user in the Pbx
set a normal user in the PBX


for example  
for example  
Line 29: Line 28:


Number: 60
Number: 60


== Nokia E65: ==
== Nokia E65: ==
Line 96: Line 93:




For trouble shooting purpose take the option of Wireless lan
For trouble shooting purpose take the option of Wireless LAN


tools -> settings -> connection -> Wireless LAN  
tools -> settings -> connection -> Wireless LAN  
Line 102: Line 99:
Show availability Yes  
Show availability Yes  


Scan for Networks every minutes
Scan for Networks every minute
 
 
 


== Supported Codecs ==
== Supported Codecs ==
Line 138: Line 132:
== Test Results ==
== Test Results ==


Tested with innovaphone pbx and innovaphone IP Phones connected with H.323 to the pbx
Tested with innovaphone PBX and innovaphone IP phones connected with H.323 to the PBX


Summary:
Summary:


* The voice quality is good - hold/retrieve is working (from nokia and from innovaphone phone).
* The voice quality is good - hold/retrieve is working (from Nokia and from innovaphone phone).


* Transfer with consultation is working (but only when there is no codec change)
* Transfer with consultation is working (but only when there is no codec change)


* Blind transfer is not working
* semi attendant transfer - or so called  transfer without consultation is not working
 
* Blind transfer is working
 
* with Nokia phone version 2.0633.65.01 it is also possibe to transfer the call from the Nokia phone to another endpoint




Line 211: Line 209:
=== Hold/Retrieve ===
=== Hold/Retrieve ===


hold possible with the nokia phone and the innovaphone phone
hold possible with the Nokia phone and the innovaphone phone


{| border="1"  
{| border="1"  
Line 220: Line 218:
|yes
|yes
|----
|----
|Held end hears music on hold
|Holding end hears music on hold
|no - instead one beep tone and information on display that call is on hold
|no - instead one beep tone and information on display that call is on hold
|----
|----
|Device can terminate either call and retrieve remaining call
|Device can terminate either call and retrieve remaining call
|no - nokia device can handle only one call
|yes (nokia device and innovaphone IP Phone)
|}
|}


=== Transfer with consultation===
=== Transfer with consultation===
Line 238: Line 235:
|yes
|yes
|----
|----
|Held end hears music on hold
|Holding end hears music on hold
|no-instead one beep tone and information on display that call is on hold
|no-instead one beep tone and information on display that call is on hold
|----
|----
Line 245: Line 242:
|yes
|yes
|}
|}


=== Transfer with consultation (alerting only)===
=== Transfer with consultation (alerting only)===
Line 254: Line 250:
|----
|----
|Device can transfer call
|Device can transfer call
|yes
|no
|----
|----
|Held end hears music on hold or dialing tone
|Held end hears music on hold or dialing tone
Line 266: Line 262:


=== Blind Transfer ===
=== Blind Transfer ===
No Blind transfer is working
 


{| border="1"  
{| border="1"  
!Tested feature
!Tested feature
!Result S1
!Result  
|----
|----
|Device can transfer call
|Device can transfer call
|no
|yes
|----
|----
|Held end hears dialing tone
|Holding end hears dialing tone
|no
|no instead one beep tone and information on display that call is on hold
|}
|}


=== Broadcast Group & Waiting Queue ===
=== Broadcast Group & Waiting Queue ===


tested also when the nokia phone is part of broadcast &waiting queue
tested also when the nokia phone is part of broadcast & waiting queue


{| border="1"  
{| border="1"  
Line 288: Line 283:
!Result
!Result
|----
|----
|Caller can make a call to a Broadcast Group
|Caller can make a call to a broadcast group
|yes (also when nokia phone is part of)
|yes (also when nokia phone is part of)
|----
|----
|Caller can make a call to a Waiting Queue
|Caller can make a call to a waiting Queue
|yes (also when nokia phone is part of)
|yes (also when nokia phone is part of)
|----
|----
Line 297: Line 292:
|yes ( only with same codec)
|yes ( only with same codec)
|}
|}


=== Calling Party Number ===
=== Calling Party Number ===
Line 309: Line 303:
|----
|----
|CGPN can be supressed
|CGPN can be supressed
|via pbx - send number changes the cpgn
|via pbx - send number changes the cgpn
|}
|}


== Known Problems==
* Having a incomming call via the Trunk object and there is T.38 enabled (on the Interface or Gateway) then there is no voice connection to the Nokia Phone. When T.38 is enabled innovaphone sends the sdp offer in two media descriptions - because with that behaviour the nokia phone having problems with parsing the sdp offer.
As workaround you need to route the fax destination calls with CDPN via another gateway into the Pbx (where T.38 is enabled)
* semi attendant transfer - or so called  transfer without consultation is not working.
* any kind of transfer with codec change is not working - try to avoid codec changes when using Nokia phones (so all phones ,gateway settings and waiting queue announcements should use the same codec )
Music on hold is not affected because the Nokia phone does not play it - instead it shows call on hold on the phone display.
==Additional Info==
To check your latest software version press *#0000# on your nokia phone and go to http://europe.nokia.com/A4577224


[[Category:Compat|{{PAGENAME}}]]
[[Category:Compat|{{PAGENAME}}]]

Latest revision as of 13:24, 3 January 2008

Innovaphone Compatibility Test Report

This Article describes how to connect (and what is working) Nokia E Series Mobile phone (dual-mode phone ) with innovaphone Pbx.

Tested with the Nokia E65

Applies To

This information applies to

  • all innovaphone PBX

Build V6 07-60786, and later

  • Nokia E65

Software version: 1.0633.58.03 and 2.0633.65.01

innovaphone configuration

set a normal user in the PBX

for example

Long Name: E60

Name: E60

Number: 60

Nokia E65:

Settings on Nokia E65

Sip Settings

Navigate to Tools->Settings->Connection->SIP settings:

Profile name: "innovaphone" (or anything else)

Service profile: IETF

Default access point: <your wifi access point>

Public user name: sip:E60@<IP address of your innovaphone pbx>

Use compression: No

Registration: Always on

Use security: No

Proxy server

tools -> settings -> connection -> SIP settings -> Proxy Server


Proxy server address: sip:<IP address of your innovaphone pbx>

Realm: <IP address of your IP800>

User name: E60

Password: <secret>

Allow loose routing: Yes

Transport type: UDP

Port: 5060

Registrar server

tools -> settings -> connection -> SIP settings -> Registrar Server

Registrar serv.addr.:<IP address of your innovaphone pbx>

Realm: <IP address of your innovaphone pbx>

User name: E60

Password: <secret>

Transport type: UDP

Port: 5060

Internet tel settings

tools -> settings -> connection -> Internet tel settings

give the name and profile


For trouble shooting purpose take the option of Wireless LAN

tools -> settings -> connection -> Wireless LAN

Show availability Yes

Scan for Networks every minute

Supported Codecs

Codec Applies
G711 yes
G729 yes
G723 not supported by nokia
G726 not supported by nokia
GSM no
T.38 UDP no
G722 not supported by nokia


Test Results

Tested with innovaphone PBX and innovaphone IP phones connected with H.323 to the PBX

Summary:

  • The voice quality is good - hold/retrieve is working (from Nokia and from innovaphone phone).
  • Transfer with consultation is working (but only when there is no codec change)
  • semi attendant transfer - or so called transfer without consultation is not working
  • Blind transfer is working
  • with Nokia phone version 2.0633.65.01 it is also possibe to transfer the call from the Nokia phone to another endpoint


Basic Call

Tested feature Result
call using g711a yes
call using g711u yes
call using g723 no
call using g729 yes
Overlapped sending yes
early media channel not tested
Fax no
Voice Quality OK? yes


Dial Inward

Tested feature Result
Inbound(nokia -> innovaphone Phone & via isdn) yes
Outbound(innovaphone Phone & via isdn -> nokia) yes


DTMF

Tested feature Result S1
DTMF tones sent correctly yes
DTMF tones received correctly (audible) no


Hold/Retrieve

hold possible with the Nokia phone and the innovaphone phone

Tested feature Result
Device can put call on hold yes
Holding end hears music on hold no - instead one beep tone and information on display that call is on hold
Device can terminate either call and retrieve remaining call yes (nokia device and innovaphone IP Phone)

Transfer with consultation

Transfer only working when there is no codec change

Tested feature Result
Device can transfer call yes
Holding end hears music on hold no-instead one beep tone and information on display that call is on hold
Call returns to transferring device if the third

Endpoint is not available

yes

Transfer with consultation (alerting only)

Tested feature Result
Device can transfer call no
Held end hears music on hold or dialing tone no - instead one beep tone and information on display that call is on hold
Call returns to transferring device if the third

Endpoint is not available

yes


Blind Transfer

Tested feature Result
Device can transfer call yes
Holding end hears dialing tone no instead one beep tone and information on display that call is on hold

Broadcast Group & Waiting Queue

tested also when the nokia phone is part of broadcast & waiting queue

Tested feature Result
Caller can make a call to a broadcast group yes (also when nokia phone is part of)
Caller can make a call to a waiting Queue yes (also when nokia phone is part of)
Announcement if nobody picks up the call yes ( only with same codec)

Calling Party Number

Tested feature Result
CGPN is displayed correctly yes
CGPN can be supressed via pbx - send number changes the cgpn

Known Problems

  • Having a incomming call via the Trunk object and there is T.38 enabled (on the Interface or Gateway) then there is no voice connection to the Nokia Phone. When T.38 is enabled innovaphone sends the sdp offer in two media descriptions - because with that behaviour the nokia phone having problems with parsing the sdp offer.

As workaround you need to route the fax destination calls with CDPN via another gateway into the Pbx (where T.38 is enabled)

  • semi attendant transfer - or so called transfer without consultation is not working.
  • any kind of transfer with codec change is not working - try to avoid codec changes when using Nokia phones (so all phones ,gateway settings and waiting queue announcements should use the same codec )

Music on hold is not affected because the Nokia phone does not play it - instead it shows call on hold on the phone display.

Additional Info

To check your latest software version press *#0000# on your nokia phone and go to http://europe.nokia.com/A4577224

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