Howto:Appbuilder - bosbec - Partner App: Difference between revisions

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<!-- replace CompanyLogo by real logo-name. Do not change size & alignment. Upload image by pressing red link -->
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[[Image:CompanyLogo.png||200px|right]]
[[Image:Bosbec-Low-Code-2020.png||200px|right]]


==Product Name==
==Product Name==
<!-- Mandatory topic. -->
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<!-- Place product logo. Use the application-tile-logo. Don't change logo size. -->
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[[Image:ProductLogo.png|100px|/ProductLogo.png|/ProductLogo.png]]
[[Image:Bosbec-Appbuilder-Icon.png]]
<!-- replace CompanyName & ProductName by real names and add URL to productpage -->
<!-- replace CompanyName & ProductName by real names and add URL to productpage -->  
CompanyName [https://bosbec.com ProductName]
[https://bosbec.com Bosbec Appbuilder]  


==Certification Status==
==Certification Status==
<!-- do not remove comment. Will be added by innovaphone upon document check, app availability in innovaphone-appstore & operational check -->
<!-- do not remove comment. Will be added by innovaphone upon document check, app availability in innovaphone-appstore & operational check -->
{{Template:Compat_Status_referral_product_new|type=App}}
This article was created December 2024.


==Category==
==Category==
<!-- Do not change this section and do not remove comments. Will be set by innovaphone upon document check -->
<!-- Do not change this section and do not remove comments. Will be set by innovaphone upon document check -->
<!-- {{Category:Product categorie to be filled by innovaphone}} -->
[[Category:Partner_Apps|{{PAGENAME}}]]
<!-- [[Category:Product categorie to be filled by innovaphone|{{PAGENAME}}]] -->
{{Category:3rdParty App Development}}
[[Category:3rdParty App Development|{{PAGENAME}}]]


==Vendor==
==Vendor==
<!-- Mandatory topic. -->
<!-- Mandatory topic. -->
<!-- Place optional company logo. Don't change logo size. -->
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[[File:Bosbec-Low-Code-2020.png|150x150px]]
[[Image:Bosbec-Low-Code-2020.png||150px]]
 
 


<!-- Bosbec is a Swedish company that develops and sells a cloud-based multitenant low code service where you easily build automation solutions. The head office is in Stockholm. -->
<!-- Give some introducting words about the vendor itself. -->
<!-- At max 3 sentences, no novels. -->
<!-- At max 3 sentences, no novels. -->
 
Bosbec is a Swedish company that develops and sells a cloud-based multitenant low code service where you easily build automation solutions. The head office is in Stockholm.
BlaBlaBla (not: we are the best)


<!-- For further information refer to vendor website via link -->
<!-- For further information refer to vendor website via link -->
[https://bosbec.com VendorName - About us]
[https://bosbec.com Bosbec Website]


==Description==
==Description==
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<!-- Give description about the main product purpose. -->
<!-- Give description about the main product purpose. -->
<!-- At max 3 sentences, no novels. -->
<!-- At max 3 sentences, no novels. -->
xyz application is used to manage call flows within innovaphone PBX (not: this application is the best)


<!-- For further information refer to vendor product website via link -->
<!-- For further information refer to vendor product website via link -->
[https://www.vendor.tld/productpage VendorName - About this application]


With [https://wiki.innovaphone.com/index.php?title=Howto:Bosbec_-_bosbec_-_3rd_Party_Product Bosbec Appbuilder], one can build integrations and automations in a low code environment connected to innovaphone's PBX.


<!-- Some formatting WikiMedia supports:
Application examples:
==Title2==
* SMS app ACD groups can chat with users via SMS
===Title3===
* Offer possibility to create bookings of video meetings via the web for external parties
'''xxx''' fat text
* Integration with external services, for example retrieving groups (e.g. from Azure AD) or logging phone calls in a CRM
* - list item
-->


<!-- [[Image:ProductLogo.png]] -->
The Bosbec AppBuilder application described here provides access to the Bosbec AppBuilder product via innovaphone myApps.
 
<!-- some text -->


==Functions==
==Functions==
<!-- Mandatory topic. -->  
<!-- Mandatory topic. -->  
<!-- Give functional description about the application. Use formatting if needed -->
<!-- Give functional description about the application. Use formattings if needed -->
<!-- Preferred format is a short list of functions/buzz words offered by the product -->  
<!-- Preferred format is a short list of functions/buzz words offered by the product -->  
 
Bosbec integrates with innovaphone PBX via API and in Bosbec you easily create new functions and automations in a low code environment.
<!--
* Get ACD groups
* Feature1
* Add ACD groups
* Feature2
* Create video conference
* Feature3
* Register calls
-->
* Act and control the IVR
* Send and receive SMS
* Automatically make calls


===Multi-PBX ready===
===Multi-PBX ready===
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<!-- I.e. can the application be operated towards slave-pbxes, by slave-users, special configuration steps, special requirements, ...  -->
<!-- I.e. can the application be operated towards slave-pbxes, by slave-users, special configuration steps, special requirements, ...  -->
<!-- If applicable, provide hints about required configuration steps below in the chapter Configuration -->  
<!-- If applicable, provide hints about required configuration steps below in the chapter Configuration -->
There are no known restrictions.


===Cloud ready===
===Cloud ready===
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<!-- Give test-prooved statement about product usability in Cloud-environments / Hosted PBXes -->
<!-- Give test-prooved statement about product usability in Cloud-environments / Hosted PBXes -->
<!-- I.e. can the application be operated via NAT-boundaries, special configuration steps, special requirements, ...  -->
<!-- I.e. can the application be operated via NAT-boundaries, special configuration steps, special requirements, ...  -->
<!-- If applicable, provide hints about required configuration steps below in the chapter Configuration -->  
<!-- If applicable, provide hints about required configuration steps below in the chapter Configuration -->
There are no known restrictions.


=== Provided APIs ===
=== Provided APIs ===
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<!-- e.g. some of these https://sdk.innovaphone.com/13r2/doc/reference.htm#APIs -->  
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<!--
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* API1
* API1
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* API3
* API3
-->
-->
Bosbec can be used from all APIs


==Licensing==
==Licensing==
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<!-- Give information about costs and licensing model. Use formatting if needed -->
<!-- Give information about costs and licensing model. Use formatting if needed -->
<!-- Provide exact license type (App or Service) and license name (manufacturer-appname): -->
<!-- Provide exact license type (App or Service) and license name (manufacturer-appname): -->
App(manufacturer-appname)
* Service(Bosbec-Appbuilder)
Service(manufacturer-appname)


==Prerequisites==
==Prerequisites==
<!-- Optional topic. -->
<!-- Optional topic. -->
<!-- If applicable, name any system requirements / technical requirements. For example, if the function of the free app requires the use of software for which a fee is charged. -->
<!-- If applicable, name any system requirements / technical requirements. For example, if the function of the free app requires the use of software for which a fee is charged. -->
* innovaphone PBX and Application Platform
* Bosbec account


==Versions==
==Versions==
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===Compatible innovaphone firmware versions===
===Compatible innovaphone firmware versions===
<!-- List compatible major innovaphone firmware versions. Several listings are valid -->
<!-- List compatible major innovaphone firmware versions. Several listings are valid -->
* innovaphone V13r?
All versions
===Application versions used for interop testing===
===Application versions used for interop testing===
<!-- Give used versions for testing of both innovaphone and 3rd-pty product -->
<!-- Give used versions for testing of both innovaphone and 3rd-pty product -->
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<!-- replace 3rd-Pty-Application by real name -->
* vendorname productname versionno
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<!-- adjust tested innovaphone FW -->
* innovaphone V13r?sr?
All versions


==Configuration==
==Configuration==
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<!-- Describe configuration steps to be done for both innovaphone and 3rd-pty application -->
<!-- Describe configuration steps to be done for both innovaphone and 3rd-pty application -->
<!-- We recommend to add a link to your website providing this information or alternatively provide a PDF-formatted config document. -->
<!-- We recommend to add a link to your website providing this information or alternatively provide a PDF-formatted config document. -->
<!-- List the config steps by adding text & pictures -->
<!-- List the config steps by adding text & pictures -->
<!-- Name used APIs to be activated in ap-objects -->
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<!-- Explain app license assignment to users or service lics to app objects -->
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<!-- If not present, no certificate will be given at all -->
<!-- in any case you must be aware of the fact that any questions concerning configuration issues will be directly forwarded by innovaphone to you as manufacturer -->
===innovaphone configuration===
* To communicate with Bosbec, a websocket needs to be set up that connects to a channel at Bosbec.
* In order to create a video conference, an m-key must be extracted and inserted into Bosbec.


<!-- Also list required configuration steps for Multi-PBX-systems and/or Cloud-environments if applicable when stated above -->
<!-- Also list required configuration steps for Multi-PBX-systems and/or Cloud-environments if applicable when stated above -->
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<!-- If not present, no certificate will be given at all -->
<!-- If not present, no certificate will be given at all -->
<!-- in any case you must be aware of the fact that any questions concerning configuration issues will be directly forwarded by innovaphone to you as manufacturer -->
<!-- in any case you must be aware of the fact that any questions concerning configuration issues will be directly forwarded by innovaphone to you as manufacturer -->
===Bosbec configuration===
* Create an account on Bosbec
* create your service or workflow https://bosbec.com/introduction-course/
* you will get a url that you need to put in to the Bosbec app in innovahpone.
Example of a template where external users book video meetings from an externa web:
# Create an account on Bosbec
# Log in and go to Services and My Services
# Click on the yellow plus sign on the right
# Install the service called innovaphone Conference call
# Click Install
# Go to Account Settings
# Go to the bottom left and select Add Row under Metadata
# Add
## -m_key under key and the m key you have under value
## -conf_url under key and the m url you have under value
# Save
# You will receive a url that you need to put in to the app if you are using the service through innovaphone app store.
You need to publish your web.
# Go to Resources and Forms
# Select the form "Personal Code - Registration"
# Click on the three arrows on the right and select Generate form
# Select Generate
# Copy the link and put it on your web or in an email if you want to email it out.
To create the times that should be available to book
# Go to Services
# My Services
# Click on innovaphone conference call
# Select the plus sign on the right
# Select Add Time Slot
# Set the time you want to publish
# Select Preview and Run
# Repeat the same thing to publish more times.
# Click on the link when you want to participate in the meeting.


==Contact==
==Contact==
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<!-- Give contact details for potential interests and support. -->  
<!-- Give contact details for potential interests and support. -->  
<!-- You may give personal or general contact data or refer to external contact page -->
<!-- You may give personal or general contact data or refer to external contact page -->
{|
{|
| CompanyName
| Bosbec AB
|-
|-
| ContactName
| Jakob Sjöberg
|-
|-
| Street
| Norrtullsgatan 6
|-
|-
| ZIP City Country
| 113 29 Stockholm Sweden
|-
|-
| Tel:  
| Tel: +468222525 / +46738098954
|-
|-
| Fax:
| Contact form: [https://help.bosbec.io/#/contact help.bosbec]
|-
|-
| Mail: [mailto:contactname@companyname contactname@companyname]
| Mail: [mailto:sales@bosbec.com sales@bosbec.com]
|}
|}
For any questions please refer to [https://www.vendor.tld/contact our contact page].

Latest revision as of 16:58, 3 December 2024

Product Name

File:Bosbec-Appbuilder-Icon.png Bosbec Appbuilder

Certification Status

This App is listed due to a customer testimonial. No tests have been conducted by innovaphone.

This article was created December 2024.

Category

Application-middlewares

Vendor

Bosbec is a Swedish company that develops and sells a cloud-based multitenant low code service where you easily build automation solutions. The head office is in Stockholm.

Bosbec Website

Description

With Bosbec Appbuilder, one can build integrations and automations in a low code environment connected to innovaphone's PBX.

Application examples:

  • SMS app ACD groups can chat with users via SMS
  • Offer possibility to create bookings of video meetings via the web for external parties
  • Integration with external services, for example retrieving groups (e.g. from Azure AD) or logging phone calls in a CRM

The Bosbec AppBuilder application described here provides access to the Bosbec AppBuilder product via innovaphone myApps.

Functions

Bosbec integrates with innovaphone PBX via API and in Bosbec you easily create new functions and automations in a low code environment.

  • Get ACD groups
  • Add ACD groups
  • Create video conference
  • Register calls
  • Act and control the IVR
  • Send and receive SMS
  • Automatically make calls

Multi-PBX ready

There are no known restrictions.

Cloud ready

There are no known restrictions.

Provided APIs

Bosbec can be used from all APIs

Licensing

  • Service(Bosbec-Appbuilder)

Prerequisites

  • innovaphone PBX and Application Platform
  • Bosbec account

Versions

Compatible innovaphone firmware versions

All versions

Application versions used for interop testing

All versions

Configuration

innovaphone configuration

  • To communicate with Bosbec, a websocket needs to be set up that connects to a channel at Bosbec.
  • In order to create a video conference, an m-key must be extracted and inserted into Bosbec.


Bosbec configuration

Example of a template where external users book video meetings from an externa web:

  1. Create an account on Bosbec
  2. Log in and go to Services and My Services
  3. Click on the yellow plus sign on the right
  4. Install the service called innovaphone Conference call
  5. Click Install
  6. Go to Account Settings
  7. Go to the bottom left and select Add Row under Metadata
  8. Add
    1. -m_key under key and the m key you have under value
    2. -conf_url under key and the m url you have under value
  9. Save
  10. You will receive a url that you need to put in to the app if you are using the service through innovaphone app store.

You need to publish your web.

  1. Go to Resources and Forms
  2. Select the form "Personal Code - Registration"
  3. Click on the three arrows on the right and select Generate form
  4. Select Generate
  5. Copy the link and put it on your web or in an email if you want to email it out.

To create the times that should be available to book

  1. Go to Services
  2. My Services
  3. Click on innovaphone conference call
  4. Select the plus sign on the right
  5. Select Add Time Slot
  6. Set the time you want to publish
  7. Select Preview and Run
  8. Repeat the same thing to publish more times.
  9. Click on the link when you want to participate in the meeting.

Contact

Bosbec AB
Jakob Sjöberg
Norrtullsgatan 6
113 29 Stockholm Sweden
Tel: +468222525 / +46738098954
Contact form: help.bosbec
Mail: sales@bosbec.com
Retrieved from "https://wiki.innovaphone.com/index.php?title=Howto:Appbuilder_-_bosbec_-_Partner_App&oldid=74422"