Howto:NeoTel SIP Provider Compatibility Test: Difference between revisions

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m New page: '''Innovaphone Compatibility Test Report''' {{Template:Compat Status "in progress"}} == Summary == '''SIP Provider: NeoTel''' * Features: ** Direct Dial In ** DTMF * Supported Codecs...
 
 
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'''Innovaphone Compatibility Test Report'''
'''Innovaphone Compatibility Test Report'''


{{Template:Compat Status "in progress"}}
== Summary ==
 
The provider supports all required innovaphone features and is therefore qualified as [[Howto:What_is_a_%22recommended_product%22%3F#SIP_Provider|recommended SIP Provider]].
 
It does not support the G.723 codec. However this is a minor issue, because this codec is not used very often. The configuration on innovaphone side is simple, since the built-in SIP-GW can be used to connect to the provider.
 
NeoTel does not support the remote hold feature. When making a blind transfer(using redial key) the remote end will not get a MOH/dialtone from the provider.
 
The NeoTel support team was very fast and made an overall good impression.


== Summary ==
That beeing said, NeoTel has achieved 92% of all possible test points. For more information on the test rating, please refer to [[Howto:SIP_Interop_Test_Description#Summary|Test Description]]


'''SIP Provider: NeoTel'''
'''SIP Provider: NeoTel'''
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** T.38
** T.38


The provider supports all required innovaphone feature.(i.e. reverse media negotiation, DDI, T.38). It does not support the G.723 codec. However this is a minor issue, because this codec is not used very often. The configuration on innovaphone side is simple, since the built-in SIP-GW can be used to connect to the provider.
== Current test state ==
 
{{Template:Compat Status "tested"}}
NeoTel does not support the remote hold feature. When making a blind transfer(using redial key) the remote end will not get a MOH/dialtone from the provider.
<!-- {{Template:Compat Status "in progress"}} -->
<!--{{Template:Compat Status "certified"|certificate=Tpl_sip.business_Toplink_SIP_Provider_-_product-cert.pdf}}-->
<!-- {{Template:Compat Status "rejected"}} -->


The NeoTel support team was very fast and made an overall good impression.
Testing of this product has been finalized August 7th, 2008.


== Testing Enviroment ==
== Testing Enviroment ==
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== Test Results ==
== Test Results ==


For more information on the test procedure, please read the following wiki article: [[Howto:SIP_Interop_Test_Description|SIP Interop Test Description]]. Bold lines in the test results indicate a KO-criteria.


=== Basic Call ===
=== Basic Call ===
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!Result
!Result
|----
|----
|call using g711a
|'''call using g711a'''
|Yes
|'''Yes'''
|----
|----
|call using g711u
|'''call using g711u'''
|Yes
|'''Yes'''
|----
|----
|call using g723
|call using g723
Line 56: Line 67:
|No
|No
|----
|----
|early media channel
|'''early media channel'''
|Yes
|'''Yes'''
|----
|----
|Fax using T.38
|Fax using T.38
Line 65: Line 76:
|Yes
|Yes
|----
|----
|Reverse media negotiation
|'''Reverse media negotiation'''
|Yes
|'''Yes'''
|----
|----
|Voice Quality OK?
|'''Voice Quality OK?'''
|Yes
|'''Yes'''
|}
|}


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!Result
!Result
|----
|----
|Inbound(Provider -> Innovaphone)
|'''Inbound(Provider -> Innovaphone)'''
|Yes
|'''Yes'''
|----
|----
|Outbound(Innovaphone -> Provider)
|'''Outbound(Innovaphone -> Provider)'''
|Yes
|'''Yes'''
|}
|}


Line 91: Line 102:
!Result
!Result
|----
|----
|DTMF tones sent correctly
|'''DTMF tones sent correctly'''
|Yes
|'''Yes'''
|----
|----
|DTMF tones received correctly
|'''DTMF tones received correctly'''
|Yes
|'''Yes'''
|----
|DTMF tones audible in both directions
|Yes
|}
|}


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!Result
!Result
|----
|----
|Call can be put on hold  
|'''Call can be put on hold'''
|Yes
|'''Yes'''
|----
|----
|Held end hears music on hold / announcement from PBX
|Held end hears music on hold / announcement from PBX
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|Held end hears music on hold / announcement from provider
|Held end hears music on hold / announcement from provider
|No
|No
|----
|Either call can be terminated or be retrieved
|Yes
|}
|}


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!Result
!Result
|----
|----
|Call can be transfered
|'''Call can be transfered'''
|Yes
|'''Yes'''
|----
|----
|Held end hears music on hold
|Held end hears music on hold
|Yes
|Yes
|----
|----
|Call returns to transferring device if the third  
|'''Call returns to transferring device if the third'''
Endpoint is not available
'''Endpoint is not available'''
|Yes
|'''Yes'''
|}
|}


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!Result
!Result
|----
|----
|Call can be transfered
|'''Call can be transfered'''
|Yes
|'''Yes'''
|----
|----
|Held end hears music on hold or dialing tone
|Held end hears music on hold or dialing tone
|Yes
|Yes
|----
|----
|Call returns to transferring device if the third  
|'''Call returns to transferring device if the third'''
Endpoint is not available
'''Endpoint is not available'''
|Yes
|'''Yes'''
|}
|}


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!Result
!Result
|----
|----
|Caller can make a call to a Broadcast Group
|'''Caller can make a call to a Broadcast Group'''
|Yes
|'''Yes'''
|----
|----
|Caller can make a call to a Waiting Queue
|'''Caller can make a call to a Waiting Queue'''
|Yes
|'''Yes'''
|----
|----
|Announcement if nobody picks up the call
|'''Announcement if nobody picks up the call'''
|Yes
|'''Yes'''
|}
|}


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=== General Information ===
=== General Information ===
'''Basic Provider Infomation: NeoTel'''
*described in Mantis Case: 23045


'''Firmware version'''
'''Firmware version'''


 
* all innovaphone devices use 6.00 sr2-hotfix7 firmware
*IP800: 6.00 dvl-sr2 IP800[07-60600.80]
*IP22: 6.00 dvl-sr1 IP230[07-60600.72]
*IP200: 6.00 dvl-sr1 IP230[07-60600.72]
*IP230: 6.00 dvl-sr1 IP230[07-60600.72]


=== SIP - Trunk ===
=== SIP - Trunk ===


First of all the SIP Trunk must be configured. Here an example of our NeoTel - Trunk. If you want that the Gateway should act as Medialrelay, you must exchange the Gatekeeper Address (blue marking) to an private network address (see [[Howto:NeoTel_SIP_Compatibility_Test#Media Relay | Media Relay ]]); for example 127.0.0.1. NeoTel awaits in the From Header the complete Calling Party Number(CGPN). The default innovaphone setting is to not send the complete CGPN in  the FROM - Header, but in the Preffered Identity Header. Change the setting ''From Header:'' to ''CGPN in user part of URI''.
First of all the SIP Trunk must be configured. Here an example of our NeoTel - Trunk. If you want that the Gateway should act as Medialrelay, you must exchange the Gatekeeper Address to an private network address; for example 127.0.0.1. NeoTel awaits in the in the Preffered Identity Header the complete Calling Party Number(CGPN) or only the extension. .  
 


[[Image:NeoTel SIP Compatibility Test 1.PNG]]
[[Image:Howto-NeoTel_SIP_Provider_Compatibility_Test_Neotel2.png]]


=== Number Mapping ===
=== Number Mapping ===
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The complicated part on this issue is the correct mapping of the outgoing and incoming numbers.  
The complicated part on this issue is the correct mapping of the outgoing and incoming numbers.  


[[Image:NeoTel SIP Compatibility Test 2.PNG]]
[[Image:Howto-NeoTel_SIP_Provider_Compatibility_Test_Neotel1.png]]


=== Route Settings ===
=== Route Settings ===

Latest revision as of 17:47, 3 March 2010

Innovaphone Compatibility Test Report

Summary

The provider supports all required innovaphone features and is therefore qualified as recommended SIP Provider.

It does not support the G.723 codec. However this is a minor issue, because this codec is not used very often. The configuration on innovaphone side is simple, since the built-in SIP-GW can be used to connect to the provider.

NeoTel does not support the remote hold feature. When making a blind transfer(using redial key) the remote end will not get a MOH/dialtone from the provider.

The NeoTel support team was very fast and made an overall good impression.

That beeing said, NeoTel has achieved 92% of all possible test points. For more information on the test rating, please refer to Test Description

SIP Provider: NeoTel

  • Features:
    • Direct Dial In
    • DTMF
  • Supported Codecs by the provider
    • G711
    • G729
    • T.38

Current test state

The tests for this product have been completed.

Testing of this product has been finalized August 7th, 2008.

Testing Enviroment

Scenario NAT

This scenario describes a setup where the PBX and phones are in a private network. The IP800 must use a stun server, in order to send correct SIP - messages. The IP800 works as media relay, all RTP - streams go through the PBX.

Test Results

For more information on the test procedure, please read the following wiki article: SIP Interop Test Description. Bold lines in the test results indicate a KO-criteria.

Basic Call

Tested feature Result
call using g711a Yes
call using g711u Yes
call using g723 No
call using g729 Yes
Overlapped sending No
early media channel Yes
Fax using T.38 Yes
CGPN Can be supressed Yes
Reverse media negotiation Yes
Voice Quality OK? Yes

Direct Dial In

Tested feature Result
Inbound(Provider -> Innovaphone) Yes
Outbound(Innovaphone -> Provider) Yes

DTMF

Tested feature Result
DTMF tones sent correctly Yes
DTMF tones received correctly Yes

Hold/Retrieve

Tested feature Result
Call can be put on hold Yes
Held end hears music on hold / announcement from PBX Yes
Held end hears music on hold / announcement from provider No

Transfer with consultation

Tested feature Result
Call can be transfered Yes
Held end hears music on hold Yes
Call returns to transferring device if the third

Endpoint is not available

Yes

Transfer with consultation (alerting only)

Tested feature Result
Call can be transfered Yes
Held end hears music on hold or dialing tone Yes
Call returns to transferring device if the third

Endpoint is not available

Yes

Blind Transfer

Tested feature Result S1
Call can be transfered Yes
Held end hears dialing tone No

Broadcast Group & Waiting Queue

Tested feature Result
Caller can make a call to a Broadcast Group Yes
Caller can make a call to a Waiting Queue Yes
Announcement if nobody picks up the call Yes

Configuration

General Information

Firmware version

  • all innovaphone devices use 6.00 sr2-hotfix7 firmware

SIP - Trunk

First of all the SIP Trunk must be configured. Here an example of our NeoTel - Trunk. If you want that the Gateway should act as Medialrelay, you must exchange the Gatekeeper Address to an private network address; for example 127.0.0.1. NeoTel awaits in the in the Preffered Identity Header the complete Calling Party Number(CGPN) or only the extension. .

Number Mapping

The complicated part on this issue is the correct mapping of the outgoing and incoming numbers.

Route Settings

Because NeoTel, as most SIP - Providers too, doesn't support overlap sending, you must enable the blockwise sending of the phone number. You can do this by enabling Force enblock in the automatically generated Routes.

The second setting you must check is Interworking(QSIG,SIP). This feature must be enabled to properly relay suplementary services, like Hold over the SIP Trunk. If this checkbox is unchecked only basic call Information like connect and disconnect will be forwarded by the Gateway.

Media Relay

By enabling Media Relay on the PBX, The IP800 will work as an RTP - Proxy, so all RTP Streams will travel through the IP800. This mode poses a much greater load on the PBX, so the number of concurrent calls will be heavy limited.

You may wonder about the usefullness of putting the localhost address as a private network. However you must insert this entry, if the IP800 SIP GW registers at the PBX on localhost interface.

Fax

The FAX was connected via a IP22 to the IP800. When configuring the IP22 you must keep in mind that you will use the analog interface for fax communication. Thats why the T.38 codec must be enabled.

Now the PBX and the phones are setup correctly. You should be able to make call in both directions and send and receive fax messages.

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