Howto16r1:Firmware Upgrade V15r1 V16r1: Difference between revisions

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Latest revision as of 09:06, 13 October 2025

Applies To

This information applies to:

All 16r1 capable innovaphone devices

For a general overview of the upgrade process and a list of supported devices with 16r1, see Howto:Firmware Upgrade

Licenses

In case of cloud or rental model, don't worry about licenses.

If the system is licensed on premise, you'll need to regenerate the license file for v16 in https://portal.innovaphone.com/ and load into the system before upgrade (The system needs to have the SSC up to date).

Migration Policy

Before you begin, be sure that your whole installation is running the latest 15r1 service release.

TechAssist Upgrade Helper

Before you start, make sure that all TechAssist tests (you will receive the required tests in the last update in the previous major version) labelled Pre Upgrade: xy are positive, if available
When you are finished, make sure that all TechAssist tests (you will receive new tests with the upgrade) are positive

New TLS Profile

Please note that we have changed our TLS profiles (Reference16r1:IP4/General/TLS). The new Normal setting, which is the default value, now only allows TLS 1.3 and TLS 1.2.

Changes visible to the end customers

Listed here are changes that should be communicated by resellers to end users prior to a upgrade, as the change will be visible/audible in the behaviour of the application/device.

Nothing

Manual steps needed after upgrade

If the installer is not used for a new installation, some new default settings are not set. Please evaluate per app whether you want to configure the new default settings manually.

Connector for Microsoft 365

If you plan to use the new Contact Search feature of the Connector for Microsoft 365, you need to perform two manual Steps:

Create the microsoft365-api app object by using the Settings template
Assign the microsoft365-api app object to every user who should be able to use the new Contact Search feature. (Of cause, you can use a template for that)

For a more detailed guide, please refer to the how-to article: Howto16r1:Configure Contact Search by Connector for Microsoft365#Creating the PBX app object using the PBX Manager Plugin

Remote Control

In order to use the Admin Configuration Panel of the Settings App – AP Remote Control, it is necessary to grant access to the admin API, available in the App tab of the Remote Control App object.

New Apps

New Apps will not be installed automatically by the upgrade. The installation description of new apps is usually in the concept article. Please rate per app whether you want to install/use the new app and configure it manually.

App Polls: Reference16r1:Concept App Polls
App Service Conference Transcriptions Reference16r1:Concept_App_Service_myApps_Assistant

Removed

The following software is no longer included.

IP110A (can still be used with 15r1 firmware on current PBX versions)
IP240A (can still be used with 15r1 firmware on current PBX versions)
CA on CF card feature

Deprecated

The following software is based on legacy technology, with no further development and limited maintenance and support.

Nothing

Previously deprecated and now no longer supported

The following software is based on legacy technology, with no further development and no more maintenance and support.

Nothing

Known Problems

Long Update-duration

When you update, it can be up to 10 minutes before you have access to your app platform again.

@@ Line 10: / Line 10: @@
 == Migration Policy ==
-Here is how you upgrade a system from 15r1 to 16r1.
 <span style="color:red; font-weight: bold">Before you begin, be sure that your whole installation is running the latest 15r1 service release.</span><br>
@@ Line 17: / Line 15: @@
 * Before you start, make sure that all TechAssist tests (you will receive the required tests in the last update in the previous major version) labelled <code>Pre Upgrade: xy</code> are positive, if available
 * When you are finished, make sure that all TechAssist tests (you will receive new tests with the upgrade) are positive
+=== New TLS Profile ===
+Please note that we have changed our TLS profiles ([[Reference16r1:IP4/General/TLS]]). The new ''Normal'' setting, which is the default value, now only allows TLS 1.3 and TLS 1.2.
 == Changes visible to the end customers ==
 Listed here are changes that should be communicated by resellers to end users prior to a upgrade, as the change will be visible/audible in the behaviour of the application/device.
-* tbd
+* ''Nothing''
 == Manual steps needed after upgrade ==
 If the installer is not used for a new installation, some new default settings are not set. Please evaluate per app whether you want to configure the new default settings manually.
-tbd
+=== Connector for Microsoft 365 ===
+If you plan to use the new '''Contact Search''' feature of the Connector for Microsoft 365, you need to perform two manual Steps:
+# Create the '''microsoft365-api''' app object by using the Settings template
+# Assign the '''microsoft365-api''' app object to every user who should be able to use the new Contact Search feature. (Of cause, you can use a template for that)
+<br>
+For a more detailed guide, please refer to the how-to article: [[Howto16r1:Configure Contact Search by Connector for Microsoft365#Creating the PBX app object using the PBX Manager Plugin]]
+=== Remote Control ===
+In order to use the Admin Configuration Panel of the Settings App – AP Remote Control, it is necessary to grant access to the '''admin''' API, available in the App tab of the Remote Control App object.
 == New Apps ==
 New Apps will not be installed automatically by the upgrade. The installation description of new apps is usually in the concept article. Please rate per app whether you want to install/use the new app and configure it manually.
-tbd
+* App Polls: [[Reference16r1:Concept App Polls]]
+* App Service Conference Transcriptions [[Reference16r1:Concept_App_Service_myApps_Assistant]]
 == Removed ==
@@ Line 46: / Line 56: @@
 == Previously deprecated and now no longer supported ==
-The following software is based on legacy technology, with no further development and no more maintenance and support.<br>
+The following software is based on legacy technology, with no further development and no more maintenance and support.
-See: [[Howto15r1:Firmware_Upgrade_V14r2_V15r1#Deprecated]]<br>
-We strongly recommend migrating to our successor products.
 * ''Nothing''
@@ Line 55: / Line 63: @@
 ===Long Update-duration===
 When you update, it can be up to 10 minutes before you have access to your app platform again.
-===App Platform doesn't boot after Upgrade===
-If you didn't upgrade the AP Image before upgrading the apps like describe [[#AP_Upgrade_to_Image_130006|here]] and the AP isn't reachable via http(s), but still via ssh, please follow these [[Reference14r2:Concept_App_Platform#It_still_doesn't_start|instructions]] to get the AP work correct again.
-== Resources Considerations ==
-New firmware always has more features which in turn requires more resources. Growing firmware will thus consume both more flash and RAM for sure. A given system configuration will run flawlessly after a firmware largely only if there is still enough memory left after boot.
-Standard configurations which are according the specs will run on all supported hardware. However, unusual configurations may not. It is a good idea to examine both flash and RAM memory left on high load situations in your existing configuration to see if there is enough resources left for an upgrade. Please find details in Reference:Device Health Check.
-=== RAM ===
-As a rough rule of thumb, a 16r1 release will consume the same amount of RAM compared to a v15r1 firmware.
-=== Flash Memory  ===
-tbd
 == Related Articles ==