Howto:Projectcode / Pincode: Difference between revisions
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==More Information== | ==More Information== | ||
This article describes how to configure a projectcode/pincode solution together with billing/accounting application (Samwin CAS). | This article describes how to configure a projectcode/pincode solution together with billing/accounting application (Samwin CAS). | ||
If a project code is need to getting trunk access or for charging calls for a special project. Also for separating private calls and business calls with a pin and | If a project code is need to getting trunk access or for charging calls for a special project. Also for separating private calls and business calls with a pin and charging them separately. | ||
===Problem Details=== | ===Problem Details=== | ||
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[[Image:Pincode Samwin private.png]] | [[Image:Pincode Samwin private.png]] | ||
== Related Articles == | == Related Articles == |
Revision as of 16:36, 30 November 2010
Applies To
This information applies to
- all innovaphone PBX´s v7 and later
More Information
This article describes how to configure a projectcode/pincode solution together with billing/accounting application (Samwin CAS). If a project code is need to getting trunk access or for charging calls for a special project. Also for separating private calls and business calls with a pin and charging them separately.
Problem Details
If every user (> 100 users) needs an own private pin then this solution is not suitable, as the pins must be configured in the gateway aka "relay".
System Requirements
If also a report should be generated like on call amount then Samwin CBC must be used for billing/accounting purpose.
innovaphone Configuration
For using the pin you first dial into a waiting queue and then enter the pin. In the waiting queue there are DTMF destinations configured, so in this case you dial 8402 (for the WQ. Then you hear the waiting queue announcement (could be please enter ypur project or prvate pin). Enter your pin, e.g 2222 and the destination number including the trunk line access( e.g 00049703173009).
Now as 2222 is dialed the DTMF destination 2 rules and 8722222 is called. The gateway object matches as it has 872 as number.
Via a gateway object the calls are routed into the relay.
In the relay the 872 is mapped and then the pin codes (e.g 2222) is stripped and the call is routed back into the PBX and out via your trunk line.
Samwin CBC Configuration
To differentiate private calls/project calls from "normal" calls , you need to configure a bundle. Like in that picture bundle 007* is gateway 7 in the innovaphone gateway, as bundle 001* is the gateway 1 in the innovaphone gateway.