ReleaseNotes9:Operator: Difference between revisions
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m regular roadmap update |
m regular roadmap update |
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= Operator9 Hotfix1 (Build 90101) = | = Operator9 Hotfix1 (Build 90101) = | ||
Changes included in Operator9 Hotfix1 | Changes included in Operator9 Hotfix1<!----> | ||
[http://mantis.innovaphone.com/view.php?id=85392 Definition] | [http://mantis.innovaphone.com/view.php?id=85392 Definition] | ||
| Line 25: | Line 25: | ||
|[http://mantis.innovaphone.com/view.php?id=85975 85975] | |[http://mantis.innovaphone.com/view.php?id=85975 85975] | ||
|} | |} | ||
Only e164 was indexed | Only e164 was indexed | ||
=== Operator9: Auto-Reconnect Disconnected Soap-Session === | === Operator9: Auto-Reconnect Disconnected Soap-Session === | ||
| Line 36: | Line 36: | ||
|[http://mantis.innovaphone.com/view.php?id=86296 86296] | |[http://mantis.innovaphone.com/view.php?id=86296 86296] | ||
|} | |} | ||
After a connection loss. Every 15s. | After a connection loss. Every 15s. | ||
=== Operator9: License Retry === | === Operator9: License Retry === | ||
| Line 47: | Line 47: | ||
|[http://mantis.innovaphone.com/view.php?id=86323 86323] | |[http://mantis.innovaphone.com/view.php?id=86323 86323] | ||
|} | |} | ||
In case of "Demo..running 30min". After 6min the retry is taking place. | In case of "Demo..running 30min". After 6min the retry is taking place. | ||
== Bug Fixes == | == Bug Fixes == | ||
| Line 62: | Line 62: | ||
|[http://mantis.innovaphone.com/view.php?id=85979 85979] | |[http://mantis.innovaphone.com/view.php?id=85979 85979] | ||
|} | |} | ||
The character '_' was mis-interpreted | The character '_' was mis-interpreted | ||
=== Operator9: Journal, Filtered Lists Weren't Updated Dynamically === | === Operator9: Journal, Filtered Lists Weren't Updated Dynamically === | ||
| Line 73: | Line 73: | ||
|[http://mantis.innovaphone.com/view.php?id=86042 86042] | |[http://mantis.innovaphone.com/view.php?id=86042 86042] | ||
|} | |} | ||
So to speak for unanswered-, inbound-, outbound calls. | So to speak for unanswered-, inbound-, outbound calls. | ||
=== Operator9: Display "End Of Demo" Into Status Bar === | === Operator9: Display "End Of Demo" Into Status Bar === | ||
| Line 84: | Line 84: | ||
|[http://mantis.innovaphone.com/view.php?id=86061 86061] | |[http://mantis.innovaphone.com/view.php?id=86061 86061] | ||
|} | |} | ||
Display "End Of Demo" Into Status Bar<br/>(teh wish) | Display "End Of Demo" Into Status Bar<br/>(teh wish) | ||
=== Operator9: Guessing Call-Dispatch Procedure, If Phone's R-Key Is Utilized === | === Operator9: Guessing Call-Dispatch Procedure, If Phone's R-Key Is Utilized === | ||
| Line 95: | Line 95: | ||
|[http://mantis.innovaphone.com/view.php?id=86064 86064] | |[http://mantis.innovaphone.com/view.php?id=86064 86064] | ||
|} | |} | ||
If a phone's hard-keys are used, instead of the operator app. Not perfect yet. The operator application must do some guessing, in order to keep it's journal in sync. | If a phone's hard-keys are used, instead of the operator app. Not perfect yet. The operator application must do some guessing, in order to keep it's journal in sync. | ||
=== Operator9: Exception "Index out of Array Range" === | === Operator9: Exception "Index out of Array Range" === | ||
| Line 106: | Line 106: | ||
|[http://mantis.innovaphone.com/view.php?id=86623 86623] | |[http://mantis.innovaphone.com/view.php?id=86623 86623] | ||
|} | |} | ||
Happened for users with more than 20 diversions. | Happened for users with more than 20 diversions. | ||
= Operator9 Hotfix2 (Build 90107) = | = Operator9 Hotfix2 (Build 90107) = | ||
Changes included in Operator9 Hotfix2 | Changes included in Operator9 Hotfix2<!----> | ||
[http://mantis.innovaphone.com/view.php?id=86786 Definition] | [http://mantis.innovaphone.com/view.php?id=86786 Definition] | ||
| Line 125: | Line 125: | ||
|[http://mantis.innovaphone.com/view.php?id=86878 86878] | |[http://mantis.innovaphone.com/view.php?id=86878 86878] | ||
|} | |} | ||
Executive objects weren't inserted into the full text index. | Executive objects weren't inserted into the full text index. | ||
=== Operator9: Button To Investigate AppData Folder By Means Of WinExplorer === | === Operator9: Button To Investigate AppData Folder By Means Of WinExplorer === | ||
| Line 136: | Line 136: | ||
|[http://mantis.innovaphone.com/view.php?id=86912 86912] | |[http://mantis.innovaphone.com/view.php?id=86912 86912] | ||
|} | |} | ||
The button resides at File/Configuration/Misc/AppData | The button resides at File/Configuration/Misc/AppData | ||
== Bug Fixes == | == Bug Fixes == | ||
| Line 151: | Line 151: | ||
|[http://mantis.innovaphone.com/view.php?id=87372 87372] | |[http://mantis.innovaphone.com/view.php?id=87372 87372] | ||
|} | |} | ||
Wasn't implemented | Wasn't implemented | ||
=== Operator9: Don't log outgoing call if CallInfo.Ct.. is set === | === Operator9: Don't log outgoing call if CallInfo.Ct.. is set === | ||
| Line 162: | Line 162: | ||
|[http://mantis.innovaphone.com/view.php?id=87966 87966] | |[http://mantis.innovaphone.com/view.php?id=87966 87966] | ||
|} | |} | ||
Trying to keep the journal consistent when tranferring calls by means of the phone's r-key | Trying to keep the journal consistent when tranferring calls by means of the phone's r-key | ||
=== Operator9: Call by name prefers member 'h323' over 'cn' === | === Operator9: Call by name prefers member 'h323' over 'cn' === | ||
| Line 173: | Line 173: | ||
|[http://mantis.innovaphone.com/view.php?id=87968 87968] | |[http://mantis.innovaphone.com/view.php?id=87968 87968] | ||
|} | |} | ||
An internal refactoring | An internal refactoring | ||
=== Operator9: Avoid Transferring A Connnected Call With A Call, Just Disconnnecting === | === Operator9: Avoid Transferring A Connnected Call With A Call, Just Disconnnecting === | ||
| Line 184: | Line 184: | ||
|[http://mantis.innovaphone.com/view.php?id=88046 88046] | |[http://mantis.innovaphone.com/view.php?id=88046 88046] | ||
|} | |} | ||
Happened when transferring to a busy endpoint by means of ENTER and PLUS.<br/>This case is now processed as a blind-transfer. | Happened when transferring to a busy endpoint by means of ENTER and PLUS.<br/>This case is now processed as a blind-transfer. | ||
= Operator9 Hotfix3 (90115) = | = Operator9 Hotfix3 (90115) = | ||
Changes included in Operator9 Hotfix3 | Changes included in Operator9 Hotfix3<!----> | ||
[http://mantis.innovaphone.com/view.php?id=88268 Definition] | [http://mantis.innovaphone.com/view.php?id=88268 Definition] | ||
| Line 203: | Line 203: | ||
|[http://mantis.innovaphone.com/view.php?id=90085 90085] | |[http://mantis.innovaphone.com/view.php?id=90085 90085] | ||
|} | |} | ||
To support multiple trunks for detection of whether an incoming call is an external call. <br/ | To support multiple trunks for detection of whether an incoming call is an external call. <br/> | ||
=== Operator9: Display Name Into Full Text Index === | === Operator9: Display Name Into Full Text Index === | ||
| Line 214: | Line 214: | ||
|[http://mantis.innovaphone.com/view.php?id=91225 91225] | |[http://mantis.innovaphone.com/view.php?id=91225 91225] | ||
|} | |} | ||
What is indexed? <br/>Name, Long Name, Number, Display Name, Node number + number, Groups, PBX | What is indexed? <br/>Name, Long Name, Number, Display Name, Node number + number, Groups, PBX | ||
=== Operator9: Added French Localization === | === Operator9: Added French Localization === | ||
| Line 225: | Line 225: | ||
|[http://mantis.innovaphone.com/view.php?id=91683 91683] | |[http://mantis.innovaphone.com/view.php?id=91683 91683] | ||
|} | |} | ||
fr | fr | ||
== Bug Fixes == | == Bug Fixes == | ||
| Line 240: | Line 240: | ||
|[http://mantis.innovaphone.com/view.php?id=88666 88666] | |[http://mantis.innovaphone.com/view.php?id=88666 88666] | ||
|} | |} | ||
Operator9: LDAP Late Responses Caused Doublettes In Search Result List | Operator9: LDAP Late Responses Caused Doublettes In Search Result List | ||
=== Operator9: Unhandled Exception When Deleting BFL Entry === | === Operator9: Unhandled Exception When Deleting BFL Entry === | ||
| Line 251: | Line 251: | ||
|[http://mantis.innovaphone.com/view.php?id=89728 89728] | |[http://mantis.innovaphone.com/view.php?id=89728 89728] | ||
|} | |} | ||
Null Reference Exception | Null Reference Exception | ||
=== Operator9: Exception On UserInfo Processing === | === Operator9: Exception On UserInfo Processing === | ||
| Line 262: | Line 262: | ||
|[http://mantis.innovaphone.com/view.php?id=90596 90596] | |[http://mantis.innovaphone.com/view.php?id=90596 90596] | ||
|} | |} | ||
Removed a handled exception | Removed a handled exception | ||
=== Operator9: Search Anchor for Search by Name/Long Name Shouldn't be visible === | === Operator9: Search Anchor for Search by Name/Long Name Shouldn't be visible === | ||
| Line 273: | Line 273: | ||
|[http://mantis.innovaphone.com/view.php?id=90788 90788] | |[http://mantis.innovaphone.com/view.php?id=90788 90788] | ||
|} | |} | ||
Page-wise searching by Name/Long Name stores the search-cursor within the search input field. Some users feel confused. Therefore, relocating the search cursor into some invisible internal storage. | Page-wise searching by Name/Long Name stores the search-cursor within the search input field. Some users feel confused. Therefore, relocating the search cursor into some invisible internal storage. | ||
=== Operator9: More Object Types Into Full Text Index === | === Operator9: More Object Types Into Full Text Index === | ||
| Line 284: | Line 284: | ||
|[http://mantis.innovaphone.com/view.php?id=91040 91040] | |[http://mantis.innovaphone.com/view.php?id=91040 91040] | ||
|} | |} | ||
Now: user, executive, waiting, gateway, trunk, conference, broadcast<br/><br/><br/ | Now: user, executive, waiting, gateway, trunk, conference, broadcast<br/><br/><br/> | ||
=== Operator9: Suppress Pickup of CONNECTed WQ Calls === | === Operator9: Suppress Pickup of CONNECTed WQ Calls === | ||
| Line 295: | Line 295: | ||
|[http://mantis.innovaphone.com/view.php?id=91314 91314] | |[http://mantis.innovaphone.com/view.php?id=91314 91314] | ||
|} | |} | ||
To avoid "stealing" connected calls from operator colleagues.<br/>It is recommended to activate the checkmark "WQ Object/Queue/Operator connect for SOAP". | To avoid "stealing" connected calls from operator colleagues.<br/>It is recommended to activate the checkmark "WQ Object/Queue/Operator connect for SOAP". | ||
=== Operator9: Screen Switch Inline-BLF to PBX Search === | === Operator9: Screen Switch Inline-BLF to PBX Search === | ||
| Line 306: | Line 306: | ||
|[http://mantis.innovaphone.com/view.php?id=91529 91529] | |[http://mantis.innovaphone.com/view.php?id=91529 91529] | ||
|} | |} | ||
Configurable within the BLF's header menu. In-App BLF/Header-Menu/Options/Call Accept->Search Area<br/><br/>Setting allows to activate whether to auto-switch from the inline BLF to the PBX search in case of an accepted incoming call. | Configurable within the BLF's header menu. In-App BLF/Header-Menu/Options/Call Accept->Search Area<br/><br/>Setting allows to activate whether to auto-switch from the inline BLF to the PBX search in case of an accepted incoming call. | ||
=== Operator9: Display Warning, If Creation Of Boolean Object Receives An Error. === | === Operator9: Display Warning, If Creation Of Boolean Object Receives An Error. === | ||
| Line 317: | Line 317: | ||
|[http://mantis.innovaphone.com/view.php?id=91937 91937] | |[http://mantis.innovaphone.com/view.php?id=91937 91937] | ||
|} | |} | ||
During Nightswitch provisioning | During Nightswitch provisioning | ||
=== Operator9: Added Internal Tracing === | === Operator9: Added Internal Tracing === | ||
| Line 328: | Line 328: | ||
|[http://mantis.innovaphone.com/view.php?id=91971 91971] | |[http://mantis.innovaphone.com/view.php?id=91971 91971] | ||
|} | |} | ||
To catch a transfer problem reported in conjunction with a busy destination | To catch a transfer problem reported in conjunction with a busy destination | ||
= Operator9 Hotfix4 (90124) = | = Operator9 Hotfix4 (90124) = | ||
Changes included in Operator9 Hotfix4 | Changes included in Operator9 Hotfix4<!----> | ||
[http://mantis.innovaphone.com/view.php?id=91977 Definition] | [http://mantis.innovaphone.com/view.php?id=91977 Definition] | ||
| Line 347: | Line 347: | ||
|[http://mantis.innovaphone.com/view.php?id=91832 91832] | |[http://mantis.innovaphone.com/view.php?id=91832 91832] | ||
|} | |} | ||
Calls waiting within the parked-calls area for a destination to become free should become flashy. | Calls waiting within the parked-calls area for a destination to become free should become flashy. | ||
=== Operator9: Support For Standby PBX === | === Operator9: Support For Standby PBX === | ||
| Line 358: | Line 358: | ||
|[http://mantis.innovaphone.com/view.php?id=91833 91833] | |[http://mantis.innovaphone.com/view.php?id=91833 91833] | ||
|} | |} | ||
Fall over behaviour | Fall over behaviour | ||
=== Operator9: ApplicationData Path May Be Pointing To 'Local' === | === Operator9: ApplicationData Path May Be Pointing To 'Local' === | ||
| Line 369: | Line 369: | ||
|[http://mantis.innovaphone.com/view.php?id=95112 95112] | |[http://mantis.innovaphone.com/view.php?id=95112 95112] | ||
|} | |} | ||
The default directory for configuration data(swconfig.xml) is 'C:\\Users\\<user>\\AppData\\Roaming\\innovaphone AG\\innovaphone Operator'.<br/><br/>To keep the configuration not roaming, but PC-local, the operator application can be forced to look into 'Local' instead:<br/>-Click the button File/Configuration/Misc/AppData<br/>-WinExplore starts and displays 'C:\\Users\\<user>\\AppData\\Roaming\\innovaphone AG\\innovaphone Operator'.<br/>-Terminate the operator application<br/>-Within the WinExplorer move to C:\\Users\\<user>\\AppData\\Local\\<br/>-Under 'Local' create the directory 'innovaphone AG'<br/>-Under 'innovaphone AG' create the directory 'innovaphone Operator'<br/>-Copy swconfig.xml from 'C:\\Users\\<user>\\AppData\\Roaming\\innovaphone AG\\innovaphone Operator' into the new location 'C:\\Users\\<user>\\AppData\\Local\\innovaphone AG\\innovaphone Operator'<br/><br/>When starting the operator it is now referencing swconfig.xml from the newly created directory 'C:\\Users\\<user>\\AppData\\Local\\innovaphone AG\\innovaphone Operator'. | The default directory for configuration data(swconfig.xml) is 'C:\\Users\\<user>\\AppData\\Roaming\\innovaphone AG\\innovaphone Operator'.<br/><br/>To keep the configuration not roaming, but PC-local, the operator application can be forced to look into 'Local' instead:<br/>-Click the button File/Configuration/Misc/AppData<br/>-WinExplore starts and displays 'C:\\Users\\<user>\\AppData\\Roaming\\innovaphone AG\\innovaphone Operator'.<br/>-Terminate the operator application<br/>-Within the WinExplorer move to C:\\Users\\<user>\\AppData\\Local\\<br/>-Under 'Local' create the directory 'innovaphone AG'<br/>-Under 'innovaphone AG' create the directory 'innovaphone Operator'<br/>-Copy swconfig.xml from 'C:\\Users\\<user>\\AppData\\Roaming\\innovaphone AG\\innovaphone Operator' into the new location 'C:\\Users\\<user>\\AppData\\Local\\innovaphone AG\\innovaphone Operator'<br/><br/>When starting the operator it is now referencing swconfig.xml from the newly created directory 'C:\\Users\\<user>\\AppData\\Local\\innovaphone AG\\innovaphone Operator'. | ||
=== Operator 9: Park Timeout === | === Operator 9: Park Timeout === | ||
| Line 380: | Line 380: | ||
|[http://mantis.innovaphone.com/view.php?id=95994 95994] | |[http://mantis.innovaphone.com/view.php?id=95994 95994] | ||
|} | |} | ||
Configurable under File/Configuration/Misc./Alarm Timeout<br/><br/>In seconds, allows to specify a duration after which a parked call seeks attention by starting a blinking animation. | Configurable under File/Configuration/Misc./Alarm Timeout<br/><br/>In seconds, allows to specify a duration after which a parked call seeks attention by starting a blinking animation. | ||
=== Operator 9: Czech Localization === | === Operator 9: Czech Localization === | ||
| Line 391: | Line 391: | ||
|[http://mantis.innovaphone.com/view.php?id=96026 96026] | |[http://mantis.innovaphone.com/view.php?id=96026 96026] | ||
|} | |} | ||
Can be forced within swconfig.xml as:<br/><culture>cs-CZ</culture | Can be forced within swconfig.xml as:<br/><culture>cs-CZ</culture> | ||
== Bug Fixes == | == Bug Fixes == | ||
| Line 406: | Line 406: | ||
|[http://mantis.innovaphone.com/view.php?id=92025 92025] | |[http://mantis.innovaphone.com/view.php?id=92025 92025] | ||
|} | |} | ||
The outgoing call leg disappeared too quickly. Now a delay of 2s gets applied. | The outgoing call leg disappeared too quickly. Now a delay of 2s gets applied. | ||
= Operator9 Hotfix5 (90133) = | = Operator9 Hotfix5 (90133) = | ||
Changes included in Operator9 Hotfix5 | Changes included in Operator9 Hotfix5<!----> | ||
[http://mantis.innovaphone.com/view.php?id=96230 Definition] | [http://mantis.innovaphone.com/view.php?id=96230 Definition] | ||
| Line 425: | Line 425: | ||
|[http://mantis.innovaphone.com/view.php?id=98654 98654] | |[http://mantis.innovaphone.com/view.php?id=98654 98654] | ||
|} | |} | ||
File/Konfiguration/Messages allows to configure subject, body. | File/Konfiguration/Messages allows to configure subject, body. | ||
== Bug Fixes == | == Bug Fixes == | ||
| Line 440: | Line 440: | ||
|[http://mantis.innovaphone.com/view.php?id=96275 96275] | |[http://mantis.innovaphone.com/view.php?id=96275 96275] | ||
|} | |} | ||
E.g. blind-transfer failed | E.g. blind-transfer failed | ||
=== Operator9: Replaced <DropShadowBitmapEfffect> with <DropShadowEffect> === | === Operator9: Replaced <DropShadowBitmapEfffect> with <DropShadowEffect> === | ||
| Line 451: | Line 451: | ||
|[http://mantis.innovaphone.com/view.php?id=96283 96283] | |[http://mantis.innovaphone.com/view.php?id=96283 96283] | ||
|} | |} | ||
The "..BitmapEffects" aren't hw-accelerated and considered obsolete. | The "..BitmapEffects" aren't hw-accelerated and considered obsolete. | ||
=== Operator: Multi-Start Prevention Not Multi-User-Capable === | === Operator: Multi-Start Prevention Not Multi-User-Capable === | ||
| Line 462: | Line 462: | ||
|[http://mantis.innovaphone.com/view.php?id=97934 97934] | |[http://mantis.innovaphone.com/view.php?id=97934 97934] | ||
|} | |} | ||
Process enumeration saw other user's processes. | Process enumeration saw other user's processes. | ||
=== Operator: Increased intersecting set of multiple search terms === | === Operator: Increased intersecting set of multiple search terms === | ||
| Line 473: | Line 473: | ||
|[http://mantis.innovaphone.com/view.php?id=98593 98593] | |[http://mantis.innovaphone.com/view.php?id=98593 98593] | ||
|} | |} | ||
Affects full text search | Affects full text search | ||
=== Operator: More Tracing === | === Operator: More Tracing === | ||
| Line 484: | Line 484: | ||
|[http://mantis.innovaphone.com/view.php?id=98780 98780] | |[http://mantis.innovaphone.com/view.php?id=98780 98780] | ||
|} | |} | ||
Added some tracing outputs | Added some tracing outputs | ||
=== Operator: Journal Column Header === | === Operator: Journal Column Header === | ||
| Line 495: | Line 495: | ||
|[http://mantis.innovaphone.com/view.php?id=99267 99267] | |[http://mantis.innovaphone.com/view.php?id=99267 99267] | ||
|} | |} | ||
Added column titles | Added column titles | ||
=== Operator: Updated Translation === | === Operator: Updated Translation === | ||
| Line 506: | Line 506: | ||
|[http://mantis.innovaphone.com/view.php?id=99268 99268] | |[http://mantis.innovaphone.com/view.php?id=99268 99268] | ||
|} | |} | ||
To current status of translation DB | To current status of translation DB | ||
=== Operator: Journal: Moved Details-Button from 5th into 1st Column === | === Operator: Journal: Moved Details-Button from 5th into 1st Column === | ||
| Line 517: | Line 517: | ||
|[http://mantis.innovaphone.com/view.php?id=99278 99278] | |[http://mantis.innovaphone.com/view.php?id=99278 99278] | ||
|} | |} | ||
Also, a tooltip "Details" provides help | Also, a tooltip "Details" provides help | ||
=== Operator: Journal: Added Duration to 5th column === | === Operator: Journal: Added Duration to 5th column === | ||
| Line 528: | Line 528: | ||
|[http://mantis.innovaphone.com/view.php?id=99285 99285] | |[http://mantis.innovaphone.com/view.php?id=99285 99285] | ||
|} | |} | ||
Displays the time the call remained at an operator's phone. | Displays the time the call remained at an operator's phone. | ||
=== Operator: Journal: Persisting Column Order === | === Operator: Journal: Persisting Column Order === | ||
| Line 539: | Line 539: | ||
|[http://mantis.innovaphone.com/view.php?id=99398 99398] | |[http://mantis.innovaphone.com/view.php?id=99398 99398] | ||
|} | |} | ||
Column order can be altered by mouse-dragging. New order wasn't saved.<br/>Single line mode now preserves column order to swguistates.xml. | Column order can be altered by mouse-dragging. New order wasn't saved.<br/>Single line mode now preserves column order to swguistates.xml. | ||
= Operator9 Hotfix6 (90142) = | = Operator9 Hotfix6 (90142) = | ||
Changes included in Operator9 Hotfix6 | Changes included in Operator9 Hotfix6<!----> | ||
[http://mantis.innovaphone.com/view.php?id=99498 Definition] | [http://mantis.innovaphone.com/view.php?id=99498 Definition] | ||
| Line 558: | Line 558: | ||
|[http://mantis.innovaphone.com/view.php?id=100342 100342] | |[http://mantis.innovaphone.com/view.php?id=100342 100342] | ||
|} | |} | ||
The status-bar now features a connection symbol for the standby PBX; right next to the symbol for the master PBX.<br/><br/>Both connection symbols are further enhanced by a an indication for the registration status of the operator's phone. | The status-bar now features a connection symbol for the standby PBX; right next to the symbol for the master PBX.<br/><br/>Both connection symbols are further enhanced by a an indication for the registration status of the operator's phone. | ||
=== Operator: Full Text Search: Terminating Character Controls Evaluation Of Search Keys === | === Operator: Full Text Search: Terminating Character Controls Evaluation Of Search Keys === | ||
| Line 569: | Line 569: | ||
|[http://mantis.innovaphone.com/view.php?id=100406 100406] | |[http://mantis.innovaphone.com/view.php?id=100406 100406] | ||
|} | |} | ||
The default comparision function fetches search keys lexically greater than or equal than the input pattern.<br/><br/>If an input pattern ended with the terminating character ',' (comma), then the comparision function fetches search keys equal to the input pattern.<br/><br/>The purpose is to reduce the number of search results.<br/><br/>Example:<br/>--<br/>Input Pattern: "wolf"<br/>Search Keys will be: "wolf", "wolfgang", "wolfhagen",..<br/><br/>Input Pattern: "wolf,"<br/>Search Keys will be: "wolf"<br/ | The default comparision function fetches search keys lexically greater than or equal than the input pattern.<br/><br/>If an input pattern ended with the terminating character ',' (comma), then the comparision function fetches search keys equal to the input pattern.<br/><br/>The purpose is to reduce the number of search results.<br/><br/>Example:<br/>--<br/>Input Pattern: "wolf"<br/>Search Keys will be: "wolf", "wolfgang", "wolfhagen",..<br/><br/>Input Pattern: "wolf,"<br/>Search Keys will be: "wolf"<br/> | ||
== Bug Fixes == | == Bug Fixes == | ||
| Line 584: | Line 584: | ||
|[http://mantis.innovaphone.com/view.php?id=99499 99499] | |[http://mantis.innovaphone.com/view.php?id=99499 99499] | ||
|} | |} | ||
No log appeared of such calls within the journal | No log appeared of such calls within the journal | ||
=== Operator: Display Nightswitch Configuration Error In Status Bar === | === Operator: Display Nightswitch Configuration Error In Status Bar === | ||
| Line 595: | Line 595: | ||
|[http://mantis.innovaphone.com/view.php?id=99663 99663] | |[http://mantis.innovaphone.com/view.php?id=99663 99663] | ||
|} | |} | ||
The configuration error "Insufficient Rights" was received from the PBX but wasn't displayed within the status bar. | The configuration error "Insufficient Rights" was received from the PBX but wasn't displayed within the status bar. | ||
=== Operator: Limit of Reconnect Attempts Now 100 === | === Operator: Limit of Reconnect Attempts Now 100 === | ||
| Line 606: | Line 606: | ||
|[http://mantis.innovaphone.com/view.php?id=100262 100262] | |[http://mantis.innovaphone.com/view.php?id=100262 100262] | ||
|} | |} | ||
Was 10 | Was 10 | ||
=== Operator: Full Text Index: Remove Trailing Stop-Characters === | === Operator: Full Text Index: Remove Trailing Stop-Characters === | ||
| Line 617: | Line 617: | ||
|[http://mantis.innovaphone.com/view.php?id=100400 100400] | |[http://mantis.innovaphone.com/view.php?id=100400 100400] | ||
|} | |} | ||
Before indexing: The characters ",;!." are removed from the end of name informations. | Before indexing: The characters ",;!." are removed from the end of name informations. | ||
=== Operator: Delay Action For Double-Click Into Tray Icon === | === Operator: Delay Action For Double-Click Into Tray Icon === | ||
| Line 628: | Line 628: | ||
|[http://mantis.innovaphone.com/view.php?id=100746 100746] | |[http://mantis.innovaphone.com/view.php?id=100746 100746] | ||
|} | |} | ||
The application maxmimizes and removes its tray-icon, if the tray icon was double-clicked. Delaying the double-click action by 150ms prevents the 'mouse button up'-event to be received by a succeding icon moving into the Operator's slot. | The application maxmimizes and removes its tray-icon, if the tray icon was double-clicked. Delaying the double-click action by 150ms prevents the 'mouse button up'-event to be received by a succeding icon moving into the Operator's slot. | ||
=== Operator: Exception While Sorting BLF Entries By-Number === | === Operator: Exception While Sorting BLF Entries By-Number === | ||
| Line 639: | Line 639: | ||
|[http://mantis.innovaphone.com/view.php?id=100755 100755] | |[http://mantis.innovaphone.com/view.php?id=100755 100755] | ||
|} | |} | ||
The case for a single number owned by different BLF entries wasn't handled. This situation can occur within multi-node deployments. | The case for a single number owned by different BLF entries wasn't handled. This situation can occur within multi-node deployments. | ||
=== Operator: Refactored LDAP Statistics === | === Operator: Refactored LDAP Statistics === | ||
| Line 650: | Line 650: | ||
|[http://mantis.innovaphone.com/view.php?id=100827 100827] | |[http://mantis.innovaphone.com/view.php?id=100827 100827] | ||
|} | |} | ||
*LDAP Statistics will be cleared after read<br/>*Fixed an error whithin the calculation of request time spans<br/>*Added a tiny progress bar into the LDAP Search dialog | *LDAP Statistics will be cleared after read<br/>*Fixed an error whithin the calculation of request time spans<br/>*Added a tiny progress bar into the LDAP Search dialog | ||
=== Operator: LDAP Search: Deactivated Substring Search For 'company'-Term === | === Operator: LDAP Search: Deactivated Substring Search For 'company'-Term === | ||
| Line 661: | Line 661: | ||
|[http://mantis.innovaphone.com/view.php?id=100954 100954] | |[http://mantis.innovaphone.com/view.php?id=100954 100954] | ||
|} | |} | ||
Search processing at Metadirectory server became too slow(~3s).<br/><br/>E.g. company "Foo" was searched for as substring by (company=*foo*). Now it's searched for as right-truncated content by (company=foo*). The processing time improved to 0.4s. <br/><br/>The substring search can be re-activated by configuring a leading asterisk into 'LDAP/Name Attributes' alike: '*company,sn,givenName'<br/ | Search processing at Metadirectory server became too slow(~3s).<br/><br/>E.g. company "Foo" was searched for as substring by (company=*foo*). Now it's searched for as right-truncated content by (company=foo*). The processing time improved to 0.4s. <br/><br/>The substring search can be re-activated by configuring a leading asterisk into 'LDAP/Name Attributes' alike: '*company,sn,givenName'<br/> | ||
=== Operator: LDAP Search By Attributes: Filter Preview Window Wasn't Displayed === | === Operator: LDAP Search By Attributes: Filter Preview Window Wasn't Displayed === | ||
| Line 672: | Line 672: | ||
|[http://mantis.innovaphone.com/view.php?id=100981 100981] | |[http://mantis.innovaphone.com/view.php?id=100981 100981] | ||
|} | |} | ||
The filter preview window wasn't displayed until a click into the index selection. | The filter preview window wasn't displayed until a click into the index selection. | ||
=== Operator: Nightswitch Configuration at LDAP Master === | === Operator: Nightswitch Configuration at LDAP Master === | ||
| Line 683: | Line 683: | ||
|[http://mantis.innovaphone.com/view.php?id=101049 101049] | |[http://mantis.innovaphone.com/view.php?id=101049 101049] | ||
|} | |} | ||
Within a replication scenario it might become necessary to submit configuration requestes towards an LDAP master. The LDAP master can be configured under Configuration/WQ/Configuration Master. | Within a replication scenario it might become necessary to submit configuration requestes towards an LDAP master. The LDAP master can be configured under Configuration/WQ/Configuration Master. | ||
=== Operator: Delaying Auto-Focus By 150ms === | === Operator: Delaying Auto-Focus By 150ms === | ||
| Line 694: | Line 694: | ||
|[http://mantis.innovaphone.com/view.php?id=101116 101116] | |[http://mantis.innovaphone.com/view.php?id=101116 101116] | ||
|} | |} | ||
It's been reported that "Configuration/Misc/Auto-Focus on incoming call" sometimes fails to set the keyboard focus. A short delay seems to improve.<br/><br/>Update 07.06.13: This feature actually cannot work for a regular background application window. <br/>*See: http://wiki.innovaphone.com/index.php?title=Reference9:Concept_Operator_Version_9#Not_Working:_Focus_on_incoming_call | It's been reported that "Configuration/Misc/Auto-Focus on incoming call" sometimes fails to set the keyboard focus. A short delay seems to improve.<br/><br/>Update 07.06.13: This feature actually cannot work for a regular background application window. <br/>*See: http://wiki.innovaphone.com/index.php?title=Reference9:Concept_Operator_Version_9#Not_Working:_Focus_on_incoming_call | ||
= Operator9 Hotfix7 (90148) = | = Operator9 Hotfix7 (90148) = | ||
Changes included in Operator9 Hotfix7 | Changes included in Operator9 Hotfix7<!----> | ||
[http://mantis.innovaphone.com/view.php?id=101131 Definition] | [http://mantis.innovaphone.com/view.php?id=101131 Definition] | ||
| Line 717: | Line 717: | ||
|[http://mantis.innovaphone.com/view.php?id=102030 102030] | |[http://mantis.innovaphone.com/view.php?id=102030 102030] | ||
|} | |} | ||
Concerns the encryption, decryption of the LDAP passwort | Concerns the encryption, decryption of the LDAP passwort | ||
=== Operator: Version Info for innovaphone.idx.dll was missing === | === Operator: Version Info for innovaphone.idx.dll was missing === | ||
| Line 728: | Line 728: | ||
|[http://mantis.innovaphone.com/view.php?id=102089 102089] | |[http://mantis.innovaphone.com/view.php?id=102089 102089] | ||
|} | |} | ||
The installer didn't copy the dll in case of an update installation.<br/>See http://wiki.innovaphone.com/index.php?title=Reference9:Concept_Operator_Version_9#Application_Crash:_Methode_nicht_gefunden.2FMethod_Not_Found<br/ | The installer didn't copy the dll in case of an update installation.<br/>See http://wiki.innovaphone.com/index.php?title=Reference9:Concept_Operator_Version_9#Application_Crash:_Methode_nicht_gefunden.2FMethod_Not_Found<br/> | ||
=== Operator: BLF Tooltip didn't illustrate a deleted CFU/CFNR === | === Operator: BLF Tooltip didn't illustrate a deleted CFU/CFNR === | ||
| Line 739: | Line 739: | ||
|[http://mantis.innovaphone.com/view.php?id=103249 103249] | |[http://mantis.innovaphone.com/view.php?id=103249 103249] | ||
|} | |} | ||
A BLF entrie's tooltip still displayed a CFU/CFNR that was removed right before. | A BLF entrie's tooltip still displayed a CFU/CFNR that was removed right before. | ||
=== Operator: Column Width Not Correctly Saved To Configuration File === | === Operator: Column Width Not Correctly Saved To Configuration File === | ||
| Line 750: | Line 750: | ||
|[http://mantis.innovaphone.com/view.php?id=103360 103360] | |[http://mantis.innovaphone.com/view.php?id=103360 103360] | ||
|} | |} | ||
The 2nd column width was written as the 1st column width to the configuration file swguistates.xml. | The 2nd column width was written as the 1st column width to the configuration file swguistates.xml. | ||
=== Operator: Diversion Symbol For Outgoing Calls === | === Operator: Diversion Symbol For Outgoing Calls === | ||
| Line 761: | Line 761: | ||
|[http://mantis.innovaphone.com/view.php?id=103484 103484] | |[http://mantis.innovaphone.com/view.php?id=103484 103484] | ||
|} | |} | ||
Display a diversion symbol if a divertingLegInformation1 was received, indicating a diversion for an outgoing call. | Display a diversion symbol if a divertingLegInformation1 was received, indicating a diversion for an outgoing call. | ||
=== Operator: Fixed Soap Exception in conjunction with pbx11_00.wsdl === | === Operator: Fixed Soap Exception in conjunction with pbx11_00.wsdl === | ||
| Line 772: | Line 772: | ||
|[http://mantis.innovaphone.com/view.php?id=104165 104165] | |[http://mantis.innovaphone.com/view.php?id=104165 104165] | ||
|} | |} | ||
The service description pbx11_00.wsdl is just experimental. Some references to null occurred. | The service description pbx11_00.wsdl is just experimental. Some references to null occurred. | ||
=== Operator: Call Lists: Persisting Column Order === | === Operator: Call Lists: Persisting Column Order === | ||
| Line 783: | Line 783: | ||
|[http://mantis.innovaphone.com/view.php?id=104295 104295] | |[http://mantis.innovaphone.com/view.php?id=104295 104295] | ||
|} | |} | ||
Column order can be altered by mouse-dragging. New order wasn't saved, except for the call journal. | Column order can be altered by mouse-dragging. New order wasn't saved, except for the call journal. | ||
= Operator9 Hotfix8 (90157) = | = Operator9 Hotfix8 (90157) = | ||
Changes included in Operator9 Hotfix8 | Changes included in Operator9 Hotfix8<!----> | ||
[http://mantis.innovaphone.com/view.php?id=104303 Definition] | [http://mantis.innovaphone.com/view.php?id=104303 Definition] | ||
| Line 802: | Line 802: | ||
|[http://mantis.innovaphone.com/view.php?id=104962 104962] | |[http://mantis.innovaphone.com/view.php?id=104962 104962] | ||
|} | |} | ||
Connected Calls: This option removes calls processed by an operator from the call list of other operators. It should be deactivated if the WQ-option "Operator connect for SOAP" was activated within the PBX. | Connected Calls: This option removes calls processed by an operator from the call list of other operators. It should be deactivated if the WQ-option "Operator connect for SOAP" was activated within the PBX. | ||
=== Operator: Support for LDAP over TLS(LDAPS) === | === Operator: Support for LDAP over TLS(LDAPS) === | ||
| Line 813: | Line 813: | ||
|[http://mantis.innovaphone.com/view.php?id=105439 105439] | |[http://mantis.innovaphone.com/view.php?id=105439 105439] | ||
|} | |} | ||
A new checkmark Configuration/LDAP/TLS enables LDAPS. | A new checkmark Configuration/LDAP/TLS enables LDAPS. | ||
=== Operator: Supporting More LDAP Attributes: For Private Address, For Meta Attributes === | === Operator: Supporting More LDAP Attributes: For Private Address, For Meta Attributes === | ||
| Line 824: | Line 824: | ||
|[http://mantis.innovaphone.com/view.php?id=106796 106796] | |[http://mantis.innovaphone.com/view.php?id=106796 106796] | ||
|} | |} | ||
*Added support for Estos-related attributes<br/>**searchContact: Meta search attribute targeting contact information<br/>**searchNumber: Meta search attribute targeting numbering information<br/>**privateAddressStreet: home address<br/>**privateAddressPostalCode: home address<br/>**privateAddressCity: home address<br/>**privateAddressCountry: home address<br/><br/>For Estos Metadirectory 3:<br/>In order to see the private address, add the following to list in Configuration/LDAP/Detail Attributes:<br/>privateAddressStreet,privateAddressPostalCode,privateAddressCity,privateAddressCountry<br/><br/>Regarding the meta attribute searchContact - it was hilighted within another context by this article:<br/> http://wiki.innovaphone.com/index.php?title=Howto:Full-text_Search_on_IP-Phones_with_ESTOS_Metadirectory<br/ | *Added support for Estos-related attributes<br/>**searchContact: Meta search attribute targeting contact information<br/>**searchNumber: Meta search attribute targeting numbering information<br/>**privateAddressStreet: home address<br/>**privateAddressPostalCode: home address<br/>**privateAddressCity: home address<br/>**privateAddressCountry: home address<br/><br/>For Estos Metadirectory 3:<br/>In order to see the private address, add the following to list in Configuration/LDAP/Detail Attributes:<br/>privateAddressStreet,privateAddressPostalCode,privateAddressCity,privateAddressCountry<br/><br/>Regarding the meta attribute searchContact - it was hilighted within another context by this article:<br/> http://wiki.innovaphone.com/index.php?title=Howto:Full-text_Search_on_IP-Phones_with_ESTOS_Metadirectory<br/> | ||
=== Operator: New LDAP-Profile Button: Configuration/LDAP/Help/"Metadir 3.5" === | === Operator: New LDAP-Profile Button: Configuration/LDAP/Help/"Metadir 3.5" === | ||
| Line 835: | Line 835: | ||
|[http://mantis.innovaphone.com/view.php?id=106826 106826] | |[http://mantis.innovaphone.com/view.php?id=106826 106826] | ||
|} | |} | ||
An LDAP profile can be easily configured by clicking the button "Metadir 3.5" within the inline-help for the LDAP configuration. The profile targets the meta attributes: searchContact, searchNumber.<br/>Further information: http://wiki.innovaphone.com/index.php?title=Reference9:Concept_Operator_Version_9#LDAP_Profile:_Estos_MetaDirectory_3.5<br/><br/ | An LDAP profile can be easily configured by clicking the button "Metadir 3.5" within the inline-help for the LDAP configuration. The profile targets the meta attributes: searchContact, searchNumber.<br/>Further information: http://wiki.innovaphone.com/index.php?title=Reference9:Concept_Operator_Version_9#LDAP_Profile:_Estos_MetaDirectory_3.5<br/><br/> | ||
=== Operator: BLF Tooltip Displays Call Info === | === Operator: BLF Tooltip Displays Call Info === | ||
| Line 846: | Line 846: | ||
|[http://mantis.innovaphone.com/view.php?id=106913 106913] | |[http://mantis.innovaphone.com/view.php?id=106913 106913] | ||
|} | |} | ||
As for PBX search results the tooltip for a busy field entry now features call information. | As for PBX search results the tooltip for a busy field entry now features call information. | ||
=== Operator: Adding PBX Object Type Waiting-Queue to BLF === | === Operator: Adding PBX Object Type Waiting-Queue to BLF === | ||
| Line 857: | Line 857: | ||
|[http://mantis.innovaphone.com/view.php?id=107181 107181] | |[http://mantis.innovaphone.com/view.php?id=107181 107181] | ||
|} | |} | ||
Waiting-Queues may now appear within the busy lamp field | Waiting-Queues may now appear within the busy lamp field | ||
== Bug Fixes == | == Bug Fixes == | ||
| Line 872: | Line 872: | ||
|[http://mantis.innovaphone.com/view.php?id=106785 106785] | |[http://mantis.innovaphone.com/view.php?id=106785 106785] | ||
|} | |} | ||
For full text index within swconfig.xml as<br/><ft-num-termfetch>1000</ft-num-termfetch><br/>default is 200 | For full text index within swconfig.xml as<br/><ft-num-termfetch>1000</ft-num-termfetch><br/>default is 200 | ||
=== Operator: Window Reset Didn't Apply To BLF Window === | === Operator: Window Reset Didn't Apply To BLF Window === | ||
| Line 883: | Line 883: | ||
|[http://mantis.innovaphone.com/view.php?id=107016 107016] | |[http://mantis.innovaphone.com/view.php?id=107016 107016] | ||
|} | |} | ||
An external BLF Window out of 1st-monitor sight couldn't be moved back into the area of the 1st monitor. | An external BLF Window out of 1st-monitor sight couldn't be moved back into the area of the 1st monitor. | ||
= Operator9 Hotfix9(90159) = | = Operator9 Hotfix9(90159) = | ||
Changes included in Operator9 Hotfix9 | Changes included in Operator9 Hotfix9<!----> | ||
[http://mantis.innovaphone.com/view.php?id=108162 Definition] | [http://mantis.innovaphone.com/view.php?id=108162 Definition] | ||
| Line 902: | Line 902: | ||
|[http://mantis.innovaphone.com/view.php?id=109506 109506] | |[http://mantis.innovaphone.com/view.php?id=109506 109506] | ||
|} | |} | ||
For culture "nb-NO" | For culture "nb-NO" | ||
== Bug Fixes == | == Bug Fixes == | ||
| Line 909: | Line 909: | ||
= Operator9 Hotfix10 = | = Operator9 Hotfix10 = | ||
Changes included in Operator9 Hotfix10 | Changes included in Operator9 Hotfix10<!----> | ||
[http://mantis.innovaphone.com/view.php?id=109764 Definition] | [http://mantis.innovaphone.com/view.php?id=109764 Definition] | ||
| Line 925: | Line 925: | ||
|[http://mantis.innovaphone.com/view.php?id=110949 110949] | |[http://mantis.innovaphone.com/view.php?id=110949 110949] | ||
|} | |} | ||
Such that PBX objects of type "Number Map" can be searched for. | Such that PBX objects of type "Number Map" can be searched for. | ||
== Bug Fixes == | == Bug Fixes == | ||
Revision as of 01:34, 4 January 2014
This roadmap describes the Operator V9.
A busy field(BF) is the new and main extension to the application.
This article is generated automatically. Do not edit! Please see the disclaimer before using the information presented here!
Operator9 Hotfix1 (Build 90101)
Changes included in Operator9 Hotfix1 Definition
New Features
Operator9: E164 prefixed by node nr. into fulltext index
| Status | Closed |
| Id | 85975 |
Only e164 was indexed
Operator9: Auto-Reconnect Disconnected Soap-Session
| Status | Closed |
| Id | 86296 |
After a connection loss. Every 15s.
Operator9: License Retry
| Status | Closed |
| Id | 86323 |
In case of "Demo..running 30min". After 6min the retry is taking place.
Bug Fixes
Operator9: Display of "Indexed Group" now a TextBlock(was a Label)
| Status | Closed |
| Id | 85979 |
The character '_' was mis-interpreted
Operator9: Journal, Filtered Lists Weren't Updated Dynamically
| Status | Closed |
| Id | 86042 |
So to speak for unanswered-, inbound-, outbound calls.
Operator9: Display "End Of Demo" Into Status Bar
| Status | Closed |
| Id | 86061 |
Display "End Of Demo" Into Status Bar
(teh wish)
Operator9: Guessing Call-Dispatch Procedure, If Phone's R-Key Is Utilized
| Status | Closed |
| Id | 86064 |
If a phone's hard-keys are used, instead of the operator app. Not perfect yet. The operator application must do some guessing, in order to keep it's journal in sync.
Operator9: Exception "Index out of Array Range"
| Status | Closed |
| Id | 86623 |
Happened for users with more than 20 diversions.
Operator9 Hotfix2 (Build 90107)
Changes included in Operator9 Hotfix2 Definition
New Features
Operator9: Insert Executive Objects Into Full Text Index
| Status | Closed |
| Id | 86878 |
Executive objects weren't inserted into the full text index.
Operator9: Button To Investigate AppData Folder By Means Of WinExplorer
| Status | Closed |
| Id | 86912 |
The button resides at File/Configuration/Misc/AppData
Bug Fixes
Operator9: LDAP Search "by Department/Abteilung" not working with LDAP Fulltext Search
| Status | Closed |
| Id | 87372 |
Wasn't implemented
Operator9: Don't log outgoing call if CallInfo.Ct.. is set
| Status | Closed |
| Id | 87966 |
Trying to keep the journal consistent when tranferring calls by means of the phone's r-key
Operator9: Call by name prefers member 'h323' over 'cn'
| Status | Closed |
| Id | 87968 |
An internal refactoring
Operator9: Avoid Transferring A Connnected Call With A Call, Just Disconnnecting
| Status | Closed |
| Id | 88046 |
Happened when transferring to a busy endpoint by means of ENTER and PLUS.
This case is now processed as a blind-transfer.
Operator9 Hotfix3 (90115)
Changes included in Operator9 Hotfix3 Definition
New Features
Operator: Allow for Comma-Separated List in Configuration/LDAP Location/Trunk
| Status | Closed |
| Id | 90085 |
To support multiple trunks for detection of whether an incoming call is an external call.
Operator9: Display Name Into Full Text Index
| Status | Closed |
| Id | 91225 |
What is indexed?
Name, Long Name, Number, Display Name, Node number + number, Groups, PBX
Operator9: Added French Localization
| Status | Closed |
| Id | 91683 |
fr
Bug Fixes
Operator9: LDAP Late Responses Caused Doublettes In Search Result List
| Status | Closed |
| Id | 88666 |
Operator9: LDAP Late Responses Caused Doublettes In Search Result List
Operator9: Unhandled Exception When Deleting BFL Entry
| Status | Closed |
| Id | 89728 |
Null Reference Exception
Operator9: Exception On UserInfo Processing
| Status | Closed |
| Id | 90596 |
Removed a handled exception
Operator9: Search Anchor for Search by Name/Long Name Shouldn't be visible
| Status | Closed |
| Id | 90788 |
Page-wise searching by Name/Long Name stores the search-cursor within the search input field. Some users feel confused. Therefore, relocating the search cursor into some invisible internal storage.
Operator9: More Object Types Into Full Text Index
| Status | Closed |
| Id | 91040 |
Now: user, executive, waiting, gateway, trunk, conference, broadcast
Operator9: Suppress Pickup of CONNECTed WQ Calls
| Status | Closed |
| Id | 91314 |
To avoid "stealing" connected calls from operator colleagues.
It is recommended to activate the checkmark "WQ Object/Queue/Operator connect for SOAP".
Operator9: Screen Switch Inline-BLF to PBX Search
| Status | Closed |
| Id | 91529 |
Configurable within the BLF's header menu. In-App BLF/Header-Menu/Options/Call Accept->Search Area
Setting allows to activate whether to auto-switch from the inline BLF to the PBX search in case of an accepted incoming call.
Operator9: Display Warning, If Creation Of Boolean Object Receives An Error.
| Status | Closed |
| Id | 91937 |
During Nightswitch provisioning
Operator9: Added Internal Tracing
| Status | Closed |
| Id | 91971 |
To catch a transfer problem reported in conjunction with a busy destination
Operator9 Hotfix4 (90124)
Changes included in Operator9 Hotfix4 Definition
New Features
Operator9: Local Timeout Mechanism For Transferred Calls
| Status | Closed |
| Id | 91832 |
Calls waiting within the parked-calls area for a destination to become free should become flashy.
Operator9: Support For Standby PBX
| Status | Closed |
| Id | 91833 |
Fall over behaviour
Operator9: ApplicationData Path May Be Pointing To 'Local'
| Status | Closed |
| Id | 95112 |
The default directory for configuration data(swconfig.xml) is 'C:\\Users\\<user>\\AppData\\Roaming\\innovaphone AG\\innovaphone Operator'.
To keep the configuration not roaming, but PC-local, the operator application can be forced to look into 'Local' instead:
-Click the button File/Configuration/Misc/AppData
-WinExplore starts and displays 'C:\\Users\\<user>\\AppData\\Roaming\\innovaphone AG\\innovaphone Operator'.
-Terminate the operator application
-Within the WinExplorer move to C:\\Users\\<user>\\AppData\\Local\\
-Under 'Local' create the directory 'innovaphone AG'
-Under 'innovaphone AG' create the directory 'innovaphone Operator'
-Copy swconfig.xml from 'C:\\Users\\<user>\\AppData\\Roaming\\innovaphone AG\\innovaphone Operator' into the new location 'C:\\Users\\<user>\\AppData\\Local\\innovaphone AG\\innovaphone Operator'
When starting the operator it is now referencing swconfig.xml from the newly created directory 'C:\\Users\\<user>\\AppData\\Local\\innovaphone AG\\innovaphone Operator'.
Operator 9: Park Timeout
| Status | Closed |
| Id | 95994 |
Configurable under File/Configuration/Misc./Alarm Timeout
In seconds, allows to specify a duration after which a parked call seeks attention by starting a blinking animation.
Operator 9: Czech Localization
| Status | Closed |
| Id | 96026 |
Can be forced within swconfig.xml as:
<culture>cs-CZ</culture>
Bug Fixes
Operator9: Quick Consultation-Transfer Could Fail, If Destination Was Busy
| Status | Closed |
| Id | 92025 |
The outgoing call leg disappeared too quickly. Now a delay of 2s gets applied.
Operator9 Hotfix5 (90133)
Changes included in Operator9 Hotfix5 Definition
New Features
Operator: Configuration for Email Message
| Status | Closed |
| Id | 98654 |
File/Konfiguration/Messages allows to configure subject, body.
Bug Fixes
Operator9: Transferring A Call Between Different Nodes Could Fail
| Status | Closed |
| Id | 96275 |
E.g. blind-transfer failed
Operator9: Replaced <DropShadowBitmapEfffect> with <DropShadowEffect>
| Status | Closed |
| Id | 96283 |
The "..BitmapEffects" aren't hw-accelerated and considered obsolete.
Operator: Multi-Start Prevention Not Multi-User-Capable
| Status | Closed |
| Id | 97934 |
Process enumeration saw other user's processes.
Operator: Increased intersecting set of multiple search terms
| Status | Closed |
| Id | 98593 |
Affects full text search
Operator: More Tracing
| Status | Closed |
| Id | 98780 |
Added some tracing outputs
Operator: Journal Column Header
| Status | Closed |
| Id | 99267 |
Added column titles
Operator: Updated Translation
| Status | Closed |
| Id | 99268 |
To current status of translation DB
Operator: Journal: Moved Details-Button from 5th into 1st Column
| Status | Closed |
| Id | 99278 |
Also, a tooltip "Details" provides help
Operator: Journal: Added Duration to 5th column
| Status | Closed |
| Id | 99285 |
Displays the time the call remained at an operator's phone.
Operator: Journal: Persisting Column Order
| Status | Closed |
| Id | 99398 |
Column order can be altered by mouse-dragging. New order wasn't saved.
Single line mode now preserves column order to swguistates.xml.
Operator9 Hotfix6 (90142)
Changes included in Operator9 Hotfix6 Definition
New Features
Operator: Connection Symbol For Standby PBX
| Status | Closed |
| Id | 100342 |
The status-bar now features a connection symbol for the standby PBX; right next to the symbol for the master PBX.
Both connection symbols are further enhanced by a an indication for the registration status of the operator's phone.
Operator: Full Text Search: Terminating Character Controls Evaluation Of Search Keys
| Status | Closed |
| Id | 100406 |
The default comparision function fetches search keys lexically greater than or equal than the input pattern.
If an input pattern ended with the terminating character ',' (comma), then the comparision function fetches search keys equal to the input pattern.
The purpose is to reduce the number of search results.
Example:
--
Input Pattern: "wolf"
Search Keys will be: "wolf", "wolfgang", "wolfhagen",..
Input Pattern: "wolf,"
Search Keys will be: "wolf"
Bug Fixes
Operator: Anonymous Calls Weren't Journaled
| Status | Closed |
| Id | 99499 |
No log appeared of such calls within the journal
Operator: Display Nightswitch Configuration Error In Status Bar
| Status | Closed |
| Id | 99663 |
The configuration error "Insufficient Rights" was received from the PBX but wasn't displayed within the status bar.
Operator: Limit of Reconnect Attempts Now 100
| Status | Closed |
| Id | 100262 |
Was 10
Operator: Full Text Index: Remove Trailing Stop-Characters
| Status | Closed |
| Id | 100400 |
Before indexing: The characters ",;!." are removed from the end of name informations.
Operator: Delay Action For Double-Click Into Tray Icon
| Status | Closed |
| Id | 100746 |
The application maxmimizes and removes its tray-icon, if the tray icon was double-clicked. Delaying the double-click action by 150ms prevents the 'mouse button up'-event to be received by a succeding icon moving into the Operator's slot.
Operator: Exception While Sorting BLF Entries By-Number
| Status | Closed |
| Id | 100755 |
The case for a single number owned by different BLF entries wasn't handled. This situation can occur within multi-node deployments.
Operator: Refactored LDAP Statistics
| Status | Closed |
| Id | 100827 |
- LDAP Statistics will be cleared after read
*Fixed an error whithin the calculation of request time spans
*Added a tiny progress bar into the LDAP Search dialog
Operator: LDAP Search: Deactivated Substring Search For 'company'-Term
| Status | Closed |
| Id | 100954 |
Search processing at Metadirectory server became too slow(~3s).
E.g. company "Foo" was searched for as substring by (company=*foo*). Now it's searched for as right-truncated content by (company=foo*). The processing time improved to 0.4s.
The substring search can be re-activated by configuring a leading asterisk into 'LDAP/Name Attributes' alike: '*company,sn,givenName'
Operator: LDAP Search By Attributes: Filter Preview Window Wasn't Displayed
| Status | Closed |
| Id | 100981 |
The filter preview window wasn't displayed until a click into the index selection.
Operator: Nightswitch Configuration at LDAP Master
| Status | Closed |
| Id | 101049 |
Within a replication scenario it might become necessary to submit configuration requestes towards an LDAP master. The LDAP master can be configured under Configuration/WQ/Configuration Master.
Operator: Delaying Auto-Focus By 150ms
| Status | Closed |
| Id | 101116 |
It's been reported that "Configuration/Misc/Auto-Focus on incoming call" sometimes fails to set the keyboard focus. A short delay seems to improve.
Update 07.06.13: This feature actually cannot work for a regular background application window.
*See: http://wiki.innovaphone.com/index.php?title=Reference9:Concept_Operator_Version_9#Not_Working:_Focus_on_incoming_call
Operator9 Hotfix7 (90148)
Changes included in Operator9 Hotfix7 Definition
New Features
Bug Fixes
Operator: Terminalserver. Setting data protection entropy to CurrentUser(was LocalMachine)
| Status | Closed |
| Id | 102030 |
Concerns the encryption, decryption of the LDAP passwort
Operator: Version Info for innovaphone.idx.dll was missing
| Status | Closed |
| Id | 102089 |
The installer didn't copy the dll in case of an update installation.
See http://wiki.innovaphone.com/index.php?title=Reference9:Concept_Operator_Version_9#Application_Crash:_Methode_nicht_gefunden.2FMethod_Not_Found
Operator: BLF Tooltip didn't illustrate a deleted CFU/CFNR
| Status | Closed |
| Id | 103249 |
A BLF entrie's tooltip still displayed a CFU/CFNR that was removed right before.
Operator: Column Width Not Correctly Saved To Configuration File
| Status | Closed |
| Id | 103360 |
The 2nd column width was written as the 1st column width to the configuration file swguistates.xml.
Operator: Diversion Symbol For Outgoing Calls
| Status | Closed |
| Id | 103484 |
Display a diversion symbol if a divertingLegInformation1 was received, indicating a diversion for an outgoing call.
Operator: Fixed Soap Exception in conjunction with pbx11_00.wsdl
| Status | Closed |
| Id | 104165 |
The service description pbx11_00.wsdl is just experimental. Some references to null occurred.
Operator: Call Lists: Persisting Column Order
| Status | Closed |
| Id | 104295 |
Column order can be altered by mouse-dragging. New order wasn't saved, except for the call journal.
Operator9 Hotfix8 (90157)
Changes included in Operator9 Hotfix8 Definition
New Features
Operator: New Checkmark Configuration/WQ/Connected Calls Display
| Status | Closed |
| Id | 104962 |
Connected Calls: This option removes calls processed by an operator from the call list of other operators. It should be deactivated if the WQ-option "Operator connect for SOAP" was activated within the PBX.
Operator: Support for LDAP over TLS(LDAPS)
| Status | Closed |
| Id | 105439 |
A new checkmark Configuration/LDAP/TLS enables LDAPS.
Operator: Supporting More LDAP Attributes: For Private Address, For Meta Attributes
| Status | Closed |
| Id | 106796 |
- Added support for Estos-related attributes
**searchContact: Meta search attribute targeting contact information
**searchNumber: Meta search attribute targeting numbering information
**privateAddressStreet: home address
**privateAddressPostalCode: home address
**privateAddressCity: home address
**privateAddressCountry: home address
For Estos Metadirectory 3:
In order to see the private address, add the following to list in Configuration/LDAP/Detail Attributes:
privateAddressStreet,privateAddressPostalCode,privateAddressCity,privateAddressCountry
Regarding the meta attribute searchContact - it was hilighted within another context by this article:
http://wiki.innovaphone.com/index.php?title=Howto:Full-text_Search_on_IP-Phones_with_ESTOS_Metadirectory
Operator: New LDAP-Profile Button: Configuration/LDAP/Help/"Metadir 3.5"
| Status | Closed |
| Id | 106826 |
An LDAP profile can be easily configured by clicking the button "Metadir 3.5" within the inline-help for the LDAP configuration. The profile targets the meta attributes: searchContact, searchNumber.
Further information: http://wiki.innovaphone.com/index.php?title=Reference9:Concept_Operator_Version_9#LDAP_Profile:_Estos_MetaDirectory_3.5
Operator: BLF Tooltip Displays Call Info
| Status | Closed |
| Id | 106913 |
As for PBX search results the tooltip for a busy field entry now features call information.
Operator: Adding PBX Object Type Waiting-Queue to BLF
| Status | Closed |
| Id | 107181 |
Waiting-Queues may now appear within the busy lamp field
Bug Fixes
Operator: Number of Prefetched Terms Overridable
| Status | Closed |
| Id | 106785 |
For full text index within swconfig.xml as
<ft-num-termfetch>1000</ft-num-termfetch>
default is 200
Operator: Window Reset Didn't Apply To BLF Window
| Status | Closed |
| Id | 107016 |
An external BLF Window out of 1st-monitor sight couldn't be moved back into the area of the 1st monitor.
Operator9 Hotfix9(90159)
Changes included in Operator9 Hotfix9 Definition
New Features
Operator: Norwegian Localization
| Status | Closed |
| Id | 109506 |
For culture "nb-NO"
Bug Fixes
Operator9 Hotfix10
Changes included in Operator9 Hotfix10 Definition
New Features
Operator: Add Objekt Type "Map" Into Full Text Index
| Status | Closed |
| Id | 110949 |
Such that PBX objects of type "Number Map" can be searched for.