Howto:EyeBeam Softphone: Difference between revisions
No edit summary |
No edit summary |
||
Line 24: | Line 24: | ||
Open "Properties" of a new account and fill like this:<br> | Open "Properties" of a new account and fill like this:<br> | ||
[[Image:Eyebeam_account_config.gif]] | [[Image:Eyebeam_account_config.gif]] | ||
Another very important configuration issue regards audio.<br> | |||
See "Known Problems" for details. | |||
===Known Problems=== | ===Known Problems=== | ||
EyeBeam softphone supports a lot of different audio codecs. | |||
In opposite to most embedded VoIP devices ("hardphones"), eyeBeam does support switching between different codecs without re-negotiation and even different audio codecs in send and recv direction. | |||
Embedded VoIP devices on the other hand require same audio codec in send and recv direction (symmetric codec) and change of codec requires re-negotiation using another SDP offer/answer exchange. | |||
Example:<br> | |||
If eyeBeam is called from a hardphone that offers "g711a,g711u,g729,g723"<br> | |||
EyeBeam will send an answer with "g711a,g711u", but starts sending g711u.<br> | |||
The hardphone will take g711a as the one-and-only selected codec and starts sending g711a.<br> | |||
EyeBeam will playback g711a without any problem while sending g711u, but the hardphone CANNOT playback g711u.<br> | |||
[[Image:Eyebeam_audio_config.gif]] | |||
<!-- == Related Articles == --> | <!-- == Related Articles == --> | ||
[[Category:Compat|{{PAGENAME}}]] | [[Category:Compat|{{PAGENAME}}]] |
Revision as of 11:58, 29 February 2008
Applies To
This information applies to
- innovaphone PBX v6
- eyeBeam 1.5.16.1 for Windows
More Information
Connecting eyeBeam with innovaphone PBX using SIP protocol.
Problem Details
System Requirements
Refer to http://www.counterpath.com/
Installation
Follow instructions provided with eyeBeam.
Configuration
Add a new PBX object of type "user":
On the eyeBeam softphone go to "SIP Account Settings ...".
Open "Properties" of a new account and fill like this:
Another very important configuration issue regards audio.
See "Known Problems" for details.
Known Problems
EyeBeam softphone supports a lot of different audio codecs. In opposite to most embedded VoIP devices ("hardphones"), eyeBeam does support switching between different codecs without re-negotiation and even different audio codecs in send and recv direction. Embedded VoIP devices on the other hand require same audio codec in send and recv direction (symmetric codec) and change of codec requires re-negotiation using another SDP offer/answer exchange.
Example:
If eyeBeam is called from a hardphone that offers "g711a,g711u,g729,g723"
EyeBeam will send an answer with "g711a,g711u", but starts sending g711u.
The hardphone will take g711a as the one-and-only selected codec and starts sending g711a.
EyeBeam will playback g711a without any problem while sending g711u, but the hardphone CANNOT playback g711u.