Howto:Hotdesk - MediaRunway - Partner App: Difference between revisions
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Licensing: One license per user with any number of devices for one instance of the app. No floating licensing, only the users who got a configured license have access. | Licensing: One license per user with any number of devices for one instance of the app. No floating licensing, only the users who got a configured license have access. | ||
==Prerequisites== | ==Prerequisites== | ||
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<!-- MR-TODO: Prerequisites needed for this app. See current MR apps as example and the prerequisites-template.md file. --> | <!-- MR-TODO: Prerequisites needed for this app. See current MR apps as example and the prerequisites-template.md file. --> | ||
<!-- None (at least knowledge about installing an App and adding the App Object for the users) --> | <!-- None (at least knowledge about installing an App and adding the App Object for the users) --> | ||
You need a pbx with Hotdesk license, and compatible phones (like innovaphone and snom). | |||
==Versions== | ==Versions== | ||
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<!-- List compatible major innovaphone firmware versions. Several listings are valid --> | <!-- List compatible major innovaphone firmware versions. Several listings are valid --> | ||
<!-- MR-TODO: Replace NewAppName and versions text. What SDK version was used during development? With which platform versions was it tested? --> | <!-- MR-TODO: Replace NewAppName and versions text. What SDK version was used during development? With which platform versions was it tested? --> | ||
* MediaRunway | * MediaRunway Hotdesk 1.0 (133xxx) | ||
** innovaphone V13r3 | ** innovaphone V13r3 | ||
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<!-- MR-TODO: Replace NewAppName and versions text. What SDK version was used during development? With which platform versions was it tested? --> | <!-- MR-TODO: Replace NewAppName and versions text. What SDK version was used during development? With which platform versions was it tested? --> | ||
* MediaRunway | * MediaRunway Hotdesk 1.0 (133xxx) | ||
<!-- adjust tested innovaphone FW --> | <!-- adjust tested innovaphone FW --> | ||
** innovaphone IPVA V13r3 sr8 | |||
** innovaphone IPVA V13r3 | |||
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<!-- If not present, no certificate will be given at all --> | <!-- If not present, no certificate will be given at all --> | ||
<!-- in any case you must be aware of the fact that any questions concerning configuration issues will be directly forwarded by innovaphone to you as manufacturer --> | <!-- in any case you must be aware of the fact that any questions concerning configuration issues will be directly forwarded by innovaphone to you as manufacturer --> | ||
With the Hotdesk admin app you can configure the app. | |||
<!-- MR-TODO: In case it needs to be configured, place text here. If the configuration part is more than a few sentences, go ahead and add a new section below ==Installation==. See current apps as example. --> | <!-- MR-TODO: In case it needs to be configured, place text here. If the configuration part is more than a few sentences, go ahead and add a new section below ==Installation==. See current apps as example. --> | ||
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* A username and password | * A username and password | ||
* Our base DN | * Our base DN | ||
==Installation== | ==Installation== | ||
After installing the | After installing the app, adding the app instance and the app object for the users and the admin, one can start using "Hotdesk". The steps of the installation process are the same as described in this article [https://wiki.innovaphone.com/index.php?title=Howto:Callback_-_mediarunway_-_3rd_Party_Product#Install_app_from_App_Store "Callback - Install App from App Store"] only with different names. | ||
===Brief summary of the installation=== | ===Brief summary of the installation=== | ||
* Install the app from app store | * Install the app from app store | ||
* Create an instance of the app | * Create an instance of the app | ||
** Values needed: Name (" | ** Values needed: Name ("Hotdesk", no blanks here please) - Domain (your platform domain) - App Password (generate one, 15 characters) - DB Password (generate one, 15 characters) - other values will be filled up automatically | ||
* Add the user and the admin object with PbxManager (when selecting the name, please do not use spaces.) | * Add the user and the admin object with PbxManager app (when selecting the name, please do not use spaces.) | ||
* [https://wiki.innovaphone.com/index.php?title=Howto: | * [https://wiki.innovaphone.com/index.php?title=Howto:Hotdesk_-_MediaRunway_-_3rd_Party_Product#Configuration Configuration and licensing] | ||
The following is an installation example. | The following is an installation example. | ||
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===PBX manager settings=== | ===PBX manager settings=== | ||
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You have to create the user and admin object. | |||
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The following third party tools had been used to create the Call Info App: | The following third party tools had been used to create the Call Info App: | ||
* | * csv parser (license: MIT): [https://www.papaparse.com/ Papap Parse] | ||
** [https://github.com/mholt/PapaParse GitHub] | |||
** [https://github.com/ | |||
==Contact== | ==Contact== |
Revision as of 17:44, 29 September 2023
Product Name
MediaRunway Hotdesk
Certification Status
Category
Computer Telephony Integration and Unified Messaging / Unified Communication
Vendor
MediaRunway is an ITC enterprise that provides its customers with contemporary IT services in all areas - Your business, our solution.
Description
Hotdesk is a myApps App.
The Hotdesk myApps App enable an easy change of telephones when you change your workplace. This can be done by a click in the windows myApps Client. Tested with innovaphone and SNOM telephones.
MediaRunway - About this application
Functions
In a hotdesk scenario a user change his workplace. On a Windows PC the username login with personal credentials. Thats also possible on a innovpaphone phone. With the Hotdesk app the registration of the phone could be done with the myApps app. And so it is also possible to do hotdesking also with 3rd party phones like snom. And so hotdesking also work in scenarios where a phone device has no display and input buttons. There are three possible ways to do the registration with the hotdesk app. - typing the desk name to an input field - clicking on a button to send the computer name of the desktop pc, if PCs then notebooks are used) - clicking on a button to send the (thin) client name, if the user works on a terminalserver When one of the possibilities is used the app checks the matching table of desk-/computername and phone-mac-adress and do a mac-adress changing in the users hardware_id list.
The hotdesk app admin decide which of these three possibilities will be shown in the hotdesk user app. For the matching of the phone-mac-address and the desk-/computername the admin has to upload a csv file with the matching infos.
Licensing
Licensing: One license per user with any number of devices for one instance of the app. No floating licensing, only the users who got a configured license have access.
Prerequisites
You need a pbx with Hotdesk license, and compatible phones (like innovaphone and snom).
Versions
Compatible innovaphone firmware versions
- MediaRunway Hotdesk 1.0 (133xxx)
- innovaphone V13r3
Application versions used for interop testing
- MediaRunway Hotdesk 1.0 (133xxx)
- innovaphone IPVA V13r3 sr8
Configuration
With the Hotdesk admin app you can configure the app.
Configure your LDAP server connection
What we need to configure a LDAP connection is:
- A valid address (with port number)
- A username and password
- Our base DN
Installation
After installing the app, adding the app instance and the app object for the users and the admin, one can start using "Hotdesk". The steps of the installation process are the same as described in this article "Callback - Install App from App Store" only with different names.
Brief summary of the installation
- Install the app from app store
- Create an instance of the app
- Values needed: Name ("Hotdesk", no blanks here please) - Domain (your platform domain) - App Password (generate one, 15 characters) - DB Password (generate one, 15 characters) - other values will be filled up automatically
- Add the user and the admin object with PbxManager app (when selecting the name, please do not use spaces.)
- Configuration and licensing
The following is an installation example.
AP manager settings
PBX manager settings
You have to create the user and admin object.
Checkmark your users config while adding the object. The user object is not visible at all, the app is launched together with the Phone App and remains in background.
Checkmark your admin config while adding the object.
Copyright information
The following third party tools had been used to create the Call Info App:
- csv parser (license: MIT): Papap Parse
Contact
MediaRunway GmbH & Co. KG |
Venloer Str. 8 |
D-41569 Rommerskirchen |
Tel: +49 2183 80628-0 |
Mail: myApps-sales@mediarunway.com |
Support: myApps-support@mediarunway.com |
Website: MediaRunway.com |
For any questions please refer to our contact page.