Reference15r1:Concept Virtual Background App

The Virtual Background App is required to use virtual backgrounds in the Softphone, Phone and WebAccess.

Applies to

• Virtual Background App

Requirements

• innovaphone PBX
• innovaphone Application Platform
• V15r1

PBX Manager Plugins

Virtual Background

With the Virtual Background plugin the Virtual Background App Object can be created, edited and deleted on the PBX. Furthermore, config templates can be used for distribution to users via the PBX Manager plugin. This affects the availability on Softphone and Phone.

Conference

In the Conference plugin, the menu item "Virtual Background for WebAccess" appears for conferences. Here you can control the availability in WebAccess. By default, this is automatically enabled once Virtual Background is installed via the Virtual Background plugin.

More information

Virtual Background App (innovaphone-virtualbackground)

The hidden app offers an interface via the Service API (com.innovaphone.virtualbackground). If available, the settings options for the virtual background are activated in the respective apps (Softphone, Phone, WebAccess).

Parameters:

URL

http://<ap.domain.tld>/<domain.tld>/<instance-name>/innovaphone-virtualbackground

Features

• Using different filter and effects
  • Using a blurred background
  • Using a color background
  • Using a image background
• Integrated in ...
  • Softphone
  • Phone
  • WebAccess

Configuration

1. Download the Virtual Background App via App Store.
2. Install the Virtual Background App on the App Platform.
3. Create an instance in the Virtual Background App on the App Platform.
4. Make sure the Instance is running.
5. Create via the PBX Manager Plugin a new Virtual Background App Object and assign the App to authorized users using a config template.

User interface

Softphone and Phone

The virtual background in Softphone and Phone can be activated via the options. Those menu items are only visible if Virtual Background is installed and configured. The following options are available here:

• Do not use
• Blur background
• Use color background
• Use image background

As soon as a value has been selected, further settings can be changed below the selection (intensity of the blur, color selection, image selection). These affect the image or open a dialog. All options are saved in the local storage. Uploaded images are saved in the database for reuse.

• 
  Configuration

WebAccess

The virtual background in WebAccess can be activated via the welcome screen and via the options. Those menu items are only visible if Virtual Background is installed and configured. The following options are available here:

• Do not use
• Blur background
• Use color background
• Use image background

When selecting the color and image background, a corresponding dialog or selection menu opens with which the color or background can be selected. All options, except the uploaded image, are saved in the local storage. A custom image must be uploaded again when WebAccess is restarted.

• 
  Welcome Screen
• 
  Configuration

Restrictions / Known issues

• Occasionally errors occur when selecting colors on mobile devices
• Currently, some Firefox's privacy settings may block the use of Virtual Background
• An active effect may run slowly on devices with weak CPU / GPU performance due to the increased computational overhead

Troubleshooting

If any issue can be reproduced, take a screenshot, save the browser logs and send those attached in your support ticket.

Related Articles

Currently no related articles available.