Howto:AttendIA - Jusan - Partner App: Difference between revisions

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Jusan [https://jusan.es/en/solutions/chatbots-and-voicebots AttendIA]
Jusan [https://jusan.es/en/solutions/chatbots-and-voicebots AttendIA]
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Revision as of 09:07, 4 June 2025

Product Name

Jusan AttendIA

Certification Status

Category

Vendor


Smart communication solutions for businesses: telephony, contact centers, call recording, IVRs, billing, and traffic analysis. Our systems support multichannel interactions across phone, WebRTC, WhatsApp, email, Facebook, Instagram, Rainbow, SMS, and Telegram. We also offer voice and chat bots — including those powered by generative AI — for natural, automated customer service.

Jusan - About us

Description

AttendIA is a generative AI-powered voice bot that sits at the front line of customer interaction. Once configured with your company’s own documentation (PDFs, DOCX files, Excel sheets, websites, etc.), AttendIA can instantly answer customer queries in natural language, 24/7. In addition to providing context-aware, AI-driven knowledge retrieval, it can be programmed to perform intelligent actions as configured, such as transferring calls, sending emails, creating support tickets, or querying back-end systems.

JUsan - About AttendIA



Functions

  • Natural language understanding and dialogue
  • Answers based on custom documentation (PDF, DOCX, XLSX, websites, etc.)
  • 24/7 unattended voice interaction
  • Integration with innovaphone PBX via myApps
  • Configurable actions such as call transfer or email sending
  • Multitenant support for providers and resellers
  • Usage-based licensing with free tier for demo/testing

Multi-PBX ready

Cloud ready

Licensing

App(manufacturer-appname)
Service(manufacturer-appname)

Prerequisites

Versions

Compatible innovaphone firmware versions

  • innovaphone V13r?

Application versions used for interop testing

  • vendorname productname versionno
  • innovaphone V13r?sr?

Configuration

Contact

CompanyName
ContactName
Street
ZIP City Country
Tel:
Fax:
Mail: contactname@companyname

For any questions please refer to our contact page.

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