Reference14r2:Concept Accessibility

Introduction

• Inclusivity is an important objective for innovaphone and should naturally be supported by its solutions. An increasingly common requirement is the accessibility of deployed software solutions.

• Accessibility is a broad concept. Its implementation must be evaluated individually for each solution component.

• The most frequent requirement for communication solutions is support for screen readers to read out defined screen content or display it on a Braille display. Since version 14r2, the myApps client offers such support.
• For individual apps, this support must be implemented accordingly.

• innovaphone plans a step-by-step implementation of accessibility features in the most important apps, starting with the Phone App and the Softphone App.

Notice: For partner apps, the implementation must be carried out by the app developer. However, they can fully leverage myApps to offer corresponding support.

Accessibility in myApps

Technical Implementation

In version 14r2, screen reader compatibility was implemented in the myApps client itself. The myApps web client is fully operable via keyboard.

Note: This relates to the myApps web client itself. For information about possible accessibility features in individual apps see the corresponding concept articles.

Screen reader support

The myApps client offers full support for screen readers by providing additional markup.

This is based on general web technology so it should be compatible with any screen reader.

For testing we use:

• NVDA
• Jaws

Keyboard control

While navigating using the keyboard the current element is highlighted using a dashed outline.

TAB

Go to next element

SHIFT-TAB

Go to previous element

SPACE

Activate current element

ESC

Close or exit action

Focused elements are visually emphasized. All UI elements include textual descriptions that are read out by the screen reader.

Additionally we added some hotkeys for navigation that work while the myApps webclient has the focus.

Note: Those hotkeys only work while the myApps client has the focus.

ALT+1

Home

ALT+2

First running app

ALT+3

Second running app

...

ALT+0

All apps

Current Status of Accessibility

The myApps client itself is accessible in the sense that it includes built-in screen reader support.

Core accessibility functions are also available in individual apps; however, they are not yet fully implemented for productive use.

Next steps include implementing accessibility support for the Phone App, Softphone App, and RCC App (subject to change based on prioritization).