Reference14r2:Concept Accessibility
Introduction
- Inclusivity is an important objective for innovaphone and should naturally be supported by its solutions. An increasingly common requirement is the accessibility of deployed software solutions.
- Accessibility is a broad concept. Its implementation must be evaluated individually for each solution component.
- The most frequent requirement for communication solutions is support for screen readers to read out defined screen content or display it on a Braille display. Since version 14r2, the myApps client offers such support.
- For individual apps, this support must be implemented accordingly.
- innovaphone plans a step-by-step implementation of accessibility features in the most important apps, starting with the Phone App and the Softphone App.
Notice: For partner apps, the implementation must be carried out by the app developer. However, they can fully leverage myApps to offer corresponding support.
Accessibility in myApps
Technical Implementation
In version 14r2, screen reader compatibility was implemented in the myApps client itself. The myApps web client is fully operable via keyboard.
Screen reader support
The myApps client offers full support for screen readers by providing additional markup.
This is based on general web technology so it should be compatible with any screen reader.
For testing we use:
- NVDA
- Jaws
Keyboard control
While navigating using the keyboard the current element is highlighted using a dashed outline.
- TAB
- Go to next element
- SHIFT-TAB
- Go to previous element
- SPACE
- Activate current element
- ESC
- Close or exit action
Focused elements are visually emphasized. All UI elements include textual descriptions that are read out by the screen reader.
Additionally we added some hotkeys for navigation that work while the myApps webclient has the focus.
Note: Those hotkeys only work while the myApps client has the focus.
- ALT+1
- Home
- ALT+2
- First running app
- ALT+3
- Second running app
- ...
- ALT+0
- All apps
Current Status of Accessibility
The myApps client itself is accessible in the sense that it includes built-in screen reader support.
Core accessibility functions are also available in individual apps; however, they are not yet fully implemented for productive use.
Next steps include implementing accessibility support for the Phone App, Softphone App, and RCC App (subject to change based on prioritization).