Reference16r1:PBX/Config/Chat

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Revision as of 09:47, 30 September 2025 by Tfu (talk | contribs) (→‎Basic operation)
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There are also other versions of this article available: Reference15r1 | Reference16r1 (this version)

This config page is used for configurations related to the PBX built-In Chat functionality.

Basic operation

Without a chat license, chat is only supported with the Chat App provided by the PBX, which only supports volatile chat, meaning the Chat messages are not stored.
If a Chat or Connect license is available, Chat can be integrated into a Connect App by configuring the correct app object name.
Then a Chat tab can be found in the top navigation of the Connect App.
In parallel, the standalone Chat App is also available.

If the app object name is not correctly configured, only the standalone Chat App would be available.

App for Advanced Chat

Input field to configure the App, which is used for Chat. By default "connect" is used. If the input is set empty, it reverts back to the default. The App "connect" is used as default, since this is the default name of the Connect App. This simplifies upgrade from version 14. Without any configuration change the Chat App changes to the new Chat functionality in Connect.

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