Reference16r1:Concept App Service Conference Transcriptions

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FIXME: This article is still work in progress

Applies To

  • innovaphone from version 16r1


Overview

The main goal of the conference-transcriptions service is to create video conference meeting summaries, which can be accessed in the Phone Apps.

In order to do so:

  1. Users may start a transcription of the conference audio by clicking on "Transcribe Conference" Button in Phone Apps.
    • This will make the conference-transcriptions service connect to the conference room
    • Record the audio and create audio files of about one minute length
    • Send these small audio files via the com.innovaphone.transcriptions API, offered by the Transcriptions Service (Reference16r1:Concept_App_Service_Transcriptions)
    • receive the transcript of these small files and store them in the service database

Licensing

Installation

Go to the Settings App (PBX manager) and open the "AP app installer" plugin. On the right panel, the App Store will be shown. Hint : if you access it for the first time, you will need to accept the "Terms of Use of the innovaphone App Store"

  • In the search field located on the top right corner of the store, search for "Conference Transcriptions" and click on it
  • Select the proper firmware version, for example "Version 16r1" and click on install
  • Tick "I accept the terms of use" and continue by clicking on the install yellow button
  • Wait until the install has been finished
  • Close and reopen the Settings App (PBX manager) again in order to refresh the list of the available colored AP plugin
  • Click on the "AP assistant" and click on " + Add an App" and then on the "Conference Transcriptions API" button.
  • Enter a "Name" that is used as display name (all character allowed) for it and the "SIP" name that is the administrative field (no space, no capital letters). e.g : Name: Conference Transcriptions API, SIP: conference-transcriptions-api
  • Choose a LLM (model) from the dropdown
  • Tick the appropriate template to distribute the App (the app is needed at every user object from any user who wants to use the assistant API)
  • Click OK to save the settings and a green check mark will be shown to inform you that the configuration is good


In order to make the service work properly two supplemental service must be installed:

Conference Transcriptions - App Service

The App Service performs tasks in the following areas:

  • Transcribes the audio of a conference room
  • Stores the transcript in the database
  • Creates and stores the summary of the transcript in the database

It can be configured in the Settings App (former PBXManager App) Reference16r1:Apps/PbxManager/App_myApps_ConferenceTranscriptions

Summary prompts

You may configure the prompt freely. Here are some proposition you may copy/past into the corresponding field of the settings plugin: 

You will receive a meeting transcript. Your task is to turn it into a structured meeting summary.

The entire summary — including section headers, bullet points, and all text — must be written in the same language as the transcript. Detect the language automatically. If the transcript is in german write the summary in german. If the transcript is in english, write the summary in english...

Follow these instructions exactly:

1. Read the transcript carefully.
2. Extract only the information that is clearly stated. Do not guess or invent anything.
3.  Create the final summary using the exact structure below, but translate the section headers into the language of the transcript.

OUTPUT FORMAT (translate the headers into the transcript language, but keep the structure):

<br>
<b>A short title describing the meeting.</b>
<br>

<b>Summary:</b>
(2–4 sentences describing the purpose of the meeting and the main outcomes.)

<br>
<b>Decisions:</b>
<br>
<ul>
<li>Decision 1</li>
<li>Decision 2</li>
<!-- Write “None mentioned” if no decisions were made. -->
</ul>

<br>
<b>Key Points:</b>
<br>
<ul>
<li>Bullet point 1</li>
<li>Bullet point 2</li>
<li>Bullet point 3</li>
 <!-- Add more if needed -->
 <!-- 2-3 sentences for each point -->
</ul>

<ul>
 <li>Person — Task — Deadline (or “No deadline mentioned”)</li>
 <!-- Add as many as needed.  Or none of none mentionned-->
</ul>

<b>Open Questions:</b>
<br>
<ul>
<li>Question 1</li>
<li>Question 2</li>
<!-- Write “None mentioned” if none. -->
</ul>

RULES:

Use HTML lists (<ul><li></li></ul>) only for bullet points.
Do not add information that is not in the transcript.
Keep the writing clear and concise.
Keep the structure exactly as shown, but translate the headers.
Do not wrap the whole answer in a single HTML tag.

TRANSCRIPT:

Troubleshooting

To troubleshoot this App Service, you need the traceflags App, Database, HTTP-Client in your App instance.

Related Articles

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