User contributions for Kwa

2 November 2012

• 17:2317:23, 2 November 2012 diff hist empty File:TSMS02.png ‎No edit summary current
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19 September 2012

• 10:0210:02, 19 September 2012 diff hist empty m Reference9:Concept iQM QueueMonitor ‎No edit summary

6 September 2012

• 10:0810:08, 6 September 2012 diff hist empty m Howto:IQM Agent Hot-desking ‎No edit summary

5 September 2012

• 14:3514:35, 5 September 2012 diff hist empty m Howto:IQM Agent Hot-desking ‎No edit summary
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• 14:3114:31, 5 September 2012 diff hist empty Howto:IQM Agent Hot-desking ‎No edit summary
• 14:2414:24, 5 September 2012 diff hist empty m Howto:IQM - Overview ‎No edit summary
• 14:2414:24, 5 September 2012 diff hist empty m Howto:IQM Agent Hot-desking ‎ New page: This article describe how free seeding can be realized using iQM. “Free seeding” basically means that an Agent can work from any Phone. That is the simple interpretation. The extende...
• 11:2911:29, 5 September 2012 diff hist empty m Reference9:IQM Agent Setup ‎No edit summary

4 September 2012

• 15:5915:59, 4 September 2012 diff hist empty m Howto:ClickToDial ‎No edit summary

31 August 2012

• 12:4412:44, 31 August 2012 diff hist empty m Howto:IQM - Overview ‎No edit summary
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30 August 2012

• 14:0714:07, 30 August 2012 diff hist empty m Howto:IQM - Overview ‎No edit summary

29 August 2012

• 19:1419:14, 29 August 2012 diff hist empty m Howto:IQM - Overview ‎No edit summary
• 19:0719:07, 29 August 2012 diff hist empty m Howto:IQM Active/Standby PBX ‎No edit summary
• 19:0619:06, 29 August 2012 diff hist empty m Howto:IQM Active/Standby PBX ‎No edit summary
• 19:0519:05, 29 August 2012 diff hist empty m Howto:IQM - Overview ‎No edit summary
• 19:0419:04, 29 August 2012 diff hist empty Howto:IQM - Overview ‎No edit summary
• 18:2018:20, 29 August 2012 diff hist empty m Howto:IQM - Setup and Localization ‎No edit summary

27 August 2012

• 12:4312:43, 27 August 2012 diff hist empty m Reference9:Concept iQM QueueMonitor ‎No edit summary
• 12:4212:42, 27 August 2012 diff hist empty m Reference9:Concept iQM QueueMonitor ‎No edit summary
• 12:3912:39, 27 August 2012 diff hist empty Howto:IQM Statistical Excel Data for Agent and Queue ‎ New page: iQM can record statistical data for each Agent and general statistical data of the Waiting Queue. The Feature can be switched on or off. Once activated the data will be transmitted automa...
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• 12:1712:17, 27 August 2012 diff hist empty m Howto:IQM manipulative behaviors ‎ New page: This article describe some security features to control e prevent manipulation in a contact center. Note: Some of the described features are normal innovaphone PBX features and have nothi...
• 11:5611:56, 27 August 2012 diff hist empty File:IQM207.png ‎No edit summary current
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• 11:5111:51, 27 August 2012 diff hist empty Howto:IQM Active/Standby PBX ‎ New page: iQM support Active Standby Scenarios. ==Applies To== This information applies to iQM version 1.65 or higher <!-- Keywords: iQM,queue monitor,monitor,queue,PBX-Queue,call center,contact...
• 11:4411:44, 27 August 2012 diff hist empty File:IQM206.png ‎No edit summary current
• 11:3811:38, 27 August 2012 diff hist empty m Reference9:Concept iQM QueueMonitor ‎No edit summary