Reference8:Phone Ringing Screen

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Revision as of 15:11, 17 September 2009 by Vsi (talk | contribs) (→‎Returning calls)
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Phone ringing screen

With V8 the phone ringing screen changes (compared to V4 till V7), here are the new screens described.

One calling party

  • Usual ringing screen - incoming call for wld,302 from Waldemar.

Ringing-normal.png

  • Incoming call from subscriber, whose name hasn't been resolved

Ringing-unbekannt.png

  • Incoming call from subscriber with CLIR set

Ringing-anonymous.png

Diverted calls

  • Incmoming Call forwarded automatically (CFU, CFB, CFNR) or redirected (Redial key in ringing mode) by Steffanie

Ringing-cf.png

  • Incoming Call through Waiting queue PBX Object

Ringing-wqueue.png

  • Incoming Call for Chef or Secretary through Exec PBX Object

Ringing-chefsek.png

Diversion chain

  • Incoming call for Rosie from Waldemar, forwarded through Werner and spr. 307 has been originally called by Waldemar and 302 is the last forwarding station before reaching us (Rosie). There may have been several other stations involved in call forwarding between 307 and 302, but these are not shown.

So assuming we have a very long chain of diverted calls like: 101 calls 201, diverts to 202, diverts to 203, diverts to 204, diverts to 102, we will only see the originally called party 201 and the last station diverting the call 204.

Ringing-cf-cf.png

Transferred calls

Calls can be transferred by following actions:

  • Press the Redial key when actively speaking, type the destination number and enter OK.
  • Hold the active call (R), dial the destination number and hang up the call.
  • Incoming call from John Doe transferred by Waldemar.

Ringing-transfer.png

Transferred and diverted calls

Ringing-trans-cf-cf.png

Incoming call for Rosie, transferred by Waldemar. Waldemar has been talking to John and has forwarded the call to 307, which led the diversion chain to Rosie (through 302).

Note that all the diversions occurring *before* the transfer are not shown. The only relevant information is the last subscriber actually talking to Joe.

Returning calls

After transferring a call to subscriber not answering the phone, an unsuccessfully transferred call returns to the subscriber initiating the transfer.

Ringing-returning.png

302 is returning from an unsuccessful transfer.

Symbols

Ringing-trans-cf.png

  • Rosie : called party
  • John Doe, 303 : calling party
  • Waldemar : transferring party
  • Werner : forwarding party

"Transferring" symbol indicates that Waldemar has talked to John before transferring the call.

"Forward" symbol indicates that Werner's call forwarding has taken place without talking to Joe.

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