Reference9:Concept Reporting
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Reference9 (this version) | Reference10 | Reference12r1
Requirements
It is needed to have the application platform installed and running.
Installation
Download the latest version of innovaphone reporting.
Log into the application platform, go to the Applications tag, click on Upload/Update and upload the downloaded file. The installation will start automatically and the page will refresh every two seconds showing the installation process. If there is no error during the installation you will see at the end "Installation was succesfull". Otherwise, you will get "installation failed" and the reason why it went wrong.
Configuration
Device
innovaphone Application Platform
Database
Password
Remote Access
Filters
General
Conditions
Report Creation
General
Web Interface
Remote Interface
Backup and Restore
Configuration Files
Data
Logs
Appendix
innovaphone Reporting XML
Installed Debian Packages
Configuration Files
Data Files
Report XML
<report> <record> .... <remote name="saturn" number="101" dn="Saturn"/> <status>co</status> <type>ct</type> <dir>i</dir> <billing-duration seconds="40">0:40</billing-duration> <call-duration seconds="40">0:40</call-duration> <conn-duration seconds="20">0:20</conn-duration> </record> </report>
- remote: outgoing calls -> dialed endpoint
- remote: incoming calls -> first ep2 above entry event or entry event if this is the first one
- remote: incoming calls with incoming transfer after entry event -> transfer target
- status: outgoing calls -> best found status in call flow
- status: incoming calls -> status of entry event
- type: the type of the entry event or, if not set, the type of the next event, if given
- dir: o (outgoing) if the first event is the entry event and the caller is ep1
- dir: i (incoming) if not o
- billing-duration: outgoing call -> duration from the first event until the last event in the flow
- billing-duration: incoming call -> duration from the first transfer/forward event until the last event in the flow
- call-duration: duration of the whole call
- conn-duration: duration from the entry event until the event, where the local endpoint isn't connected any more