Howto16r1:Firmware Upgrade V15r1 V16r1
Applies To
This information applies to:
- All 16r1 capable innovaphone devices
- For a general overview of the upgrade process and a list of supported devices with 16r1, see Howto:Firmware Upgrade
Licenses
In case of cloud or rental model, don't worry about licenses.
If the system is licensed on premise, you'll need to regenerate the license file for v16 in https://portal.innovaphone.com/ and load into the system before upgrade (The system needs to have the SSC up to date).
Migration Policy
Here is how you upgrade a system from 15r1 to 16r1.
Before you begin, be sure that your whole installation is running the latest 15r1 service release.
TechAssist Upgrade Helper
- Before you start, make sure that all TechAssist tests (you will receive the required tests in the last update in the previous major version) labelled
Pre Upgrade: xyare positive, if available - When you are finished, make sure that all TechAssist tests (you will receive new tests with the upgrade) are positive
Changes visible to the end customers
Listed here are changes that should be communicated by resellers to end users prior to a upgrade, as the change will be visible/audible in the behaviour of the application/device.
- tbd
Manual steps needed after upgrade
If the installer is not used for a new installation, some new default settings are not set. Please evaluate per app whether you want to configure the new default settings manually.
tbd
New Apps
New Apps will not be installed automatically by the upgrade. The installation description of new apps is usually in the concept article. Please rate per app whether you want to install/use the new app and configure it manually.
tbd
Removed
The following software is no longer included.
- IP110A (can still be used with 15r1 firmware on current PBX versions)
- IP240A (can still be used with 15r1 firmware on current PBX versions)
- CA on CF card feature
Deprecated
The following software is based on legacy technology, with no further development and limited maintenance and support.
- Nothing
Previously deprecated and now no longer supported
The following software is based on legacy technology, with no further development and no more maintenance and support.
See: Howto15r1:Firmware_Upgrade_V14r2_V15r1#Deprecated
We strongly recommend migrating to our successor products.
- Nothing
Known Problems
Long Update-duration
When you update, it can be up to 10 minutes before you have access to your app platform again.
App Platform doesn't boot after Upgrade
If you didn't upgrade the AP Image before upgrading the apps like describe here and the AP isn't reachable via http(s), but still via ssh, please follow these instructions to get the AP work correct again.