Howto16r1:Firmware Upgrade V15r1 V16r1

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Applies To

This information applies to:

  • All 16r1 capable innovaphone devices
For a general overview of the upgrade process and a list of supported devices with 16r1, see Howto:Firmware Upgrade

Licenses

In case of cloud or rental model, don't worry about licenses.

If the system is licensed on premise, you'll need to regenerate the license file for v16 in https://portal.innovaphone.com/ and load into the system before upgrade (The system needs to have the SSC up to date).

Migration Policy

Before you begin, be sure that your whole installation is running the latest 15r1 service release.

TechAssist Upgrade Helper

  • Before you start, make sure that all TechAssist tests (you will receive the required tests in the last update in the previous major version) labelled Pre Upgrade: xy are positive, if available
  • When you are finished, make sure that all TechAssist tests (you will receive new tests with the upgrade) are positive

New TLS Profile

Please note that we have changed our TLS profiles (Reference16r1:IP4/General/TLS). The new Normal setting, which is the default value, now only allows TLS 1.3 and TLS 1.2.

Changes visible to the end customers

Listed here are changes that should be communicated by resellers to end users prior to a upgrade, as the change will be visible/audible in the behaviour of the application/device.

  • Nothing

Manual steps needed after upgrade

If the installer is not used for a new installation, some new default settings are not set. Please evaluate per app whether you want to configure the new default settings manually.

Connector for Microsoft 365

If you plan to use the new Contact Search feature of the Connector for Microsoft 365, you need to perform two manual Steps:

  1. Create the microsoft365-api app object by using the Settings template
  2. Assign the microsoft365-api app object to every user who should be able to use the new Contact Search feature. (Of cause, you can use a template for that)


For a more detailed guide, please refer to the how-to article: Howto16r1:Configure Contact Search by Connector for Microsoft365#Creating the PBX app object using the PBX Manager Plugin

Remote Control

In order to use the Admin Configuration Panel of the Settings App – AP Remote Control, it is necessary to grant access to the admin API, available in the App tab of the Remote Control App object.

New Apps

New Apps will not be installed automatically by the upgrade. The installation description of new apps is usually in the concept article. Please rate per app whether you want to install/use the new app and configure it manually.

Removed

The following software is no longer included.

  • IP110A (can still be used with 15r1 firmware on current PBX versions)
  • IP240A (can still be used with 15r1 firmware on current PBX versions)
  • CA on CF card feature

Deprecated

The following software is based on legacy technology, with no further development and limited maintenance and support.

  • Nothing

Previously deprecated and now no longer supported

The following software is based on legacy technology, with no further development and no more maintenance and support.

  • Nothing

Known Problems

Long Update-duration

When you update, it can be up to 10 minutes before you have access to your app platform again.

Related Articles

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