Howto17:Firmware Upgrade V16r1 V17
Applies To
This information applies to:
- All 17 capable innovaphone devices
- For a general overview of the upgrade process and a list of supported devices with 17, see Howto:Firmware Upgrade
Licenses
In case of cloud or rental model, don't worry about licenses.
If the system is licensed on premise, you'll need to regenerate the license file for v17 in https://portal.innovaphone.com/ and load into the system before upgrade (The system needs to have the SSC up to date).
Migration Policy
Before you begin, be sure that your whole installation is running the latest 16r1 service release. Create backups before you start and store them on an external location
Upgrade AP Image
- First, upgrade your application platform to at least image version
tbd. After that you can go ahead.
Upgrade Sequence
In systems of multiple units, it is important to update the tree from top to bottom. In other words, update the master unit first, and then the machines at the lower levels. If you're using a DevicesApp update job that updates the entire system at once, you don't need to do anything here.
TechAssist Upgrade Helper
- Before you start, make sure that all TechAssist tests (you will receive the required tests in the last update in the previous major version) labelled
Pre Upgrade: xyare positive, if available - When you are finished, make sure that all TechAssist tests (you will receive new tests with the upgrade) are positive
Changes visible to the end customers
Listed here are changes that should be communicated by resellers to end users prior to a upgrade, as the change will be visible/audible in the behaviour of the application/device.
tbd
Manual steps needed after upgrade
If the installer is not used for a new installation, some new default settings are not set. Please evaluate per app whether you want to configure the new default settings manually.
tbd
New Apps
New Apps will not be installed automatically by the upgrade. The installation description of new apps is usually in the concept article. Please rate per app whether you want to install/use the new app and configure it manually.
tbd
Removed
The following software is no longer included.
tbd
Deprecated
The following software is based on legacy technology, with no further development and limited maintenance and support.
tbd
Previously deprecated and now no longer supported
The following software is based on legacy technology, with no further development and no more maintenance and support.
tbd
Known Problems
Long Update-duration
When you update, it can be up to 10 minutes before you have access to your app platform again.