Howto:Lotus Notes Domino - IBM - 3rd Party Product
Product Name
Certification Status
This product is listed due to a customer testimonial. No tests have been conducted by innovaphone.
Testing of this product has been finalized August, 2011.
Category
This is a previously tested third-party product. The information provided here may no longer be up to date.
Use of the product in combination with current innovaphone products is at your own responsibility.
innovaphone does not offer technical support for this product. If you have any questions, please contact the third-party provider directly using the contact details provided below.
Functions
- CTI and UMS application
Version
6.5
Vendor
IBM
Description
Short summary of the most important features:
- Unified messaging (fax, voice mail, SMS)
- Voicemail saved as a wave file or MP3 file in the mailbox of the user
- Ability to listen to recorded voicemails via the Notes client plug-in or on the telephone
- Read mails in inbox, appointments. tasks to user on phone
- own answering machine with 6 different messages (internal / external)
- rule-driven answering machine, for example, because of calendar entries (ie, eg, at entry time / holidays etc. will be issued a prepared text message)
- Fax can be sent directly from the Notes client and Notes applications (eg: CRM)
- Transmission priorities
- delayed sending
- Convert various attachments to fax format
- Delivery of incoming faxes as TIFF / PDF / Format PDFA
- bulk fax sending
- Windows printer driver
- Interfaces to ERP systems
- Fax on Demand Server
- SMS services to Notes client
- CTI solution
- integration in Notes client (Mail / Calendar / Tasks / Contacts)
- display call data on-screen
- control phone(dial, hang up, call forwarding)
- Chat and instant messaging integrated with Notes and Sametime
- Status bar(display of internal and external partners) with image, presence status of awareness and calendar entries.
- click-to-dial
- Display call forwarding configured on monitored partners
- pickup calls from partners or forwarding calls to them via drag and drop
- Status monitor as floating bar on the screen
- Tabs of the status bar can be grouped
- Multi-site capability
- Multi PBX concept
- import phone-book form mail client or LDAP/ODBC database
- possibility to integrate custom databases to use their data for the CTI application
Summary
This solution proved to meet the expectations in the following customer projects:
- Diakonie Hochfranken
The integration with innovaphone PBX is implemented using CAE Caesar CTI Software.
Contact
| Karl Heinz Goller | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| IBIS Gesellschaft für System und Datentechnik GmbH | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Allersdorf 17 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 95463 Bindlach | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Tel: | +49 9208 689 10 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Mail: | KarlHeinz.Goller@ibisonline.de | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||