Reference13r2:Concept myAPPs Search in local-Outlook Contacts: Difference between revisions
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* BUSINESS_FAX_NUMBER | * BUSINESS_FAX_NUMBER | ||
== Tracing and logging == | == Troubleshooting == | ||
=== Tracing and logging === | |||
In the [[Reference13r2:Concept_myApps_platform_services#Troubleshooting|tracing folder]] you will find logfiles named "myAppsOutlookSearch-*.txt" | In the [[Reference13r2:Concept_myApps_platform_services#Troubleshooting|tracing folder]] you will find logfiles named "myAppsOutlookSearch-*.txt" | ||
=== No search in public contacts === | |||
Note: evaluated by partner | |||
* Open Outlook account settings | |||
* Edit user account, step to 'more settings', select tab 'Advanced' | |||
* Activate "Download public folder favourites" | |||
* Add the public folder within favourites | |||
* Restart Outlook | |||
* Outlook synchronises the contacts | |||
* Restart myApps | |||
== Known limitations == | == Known limitations == | ||
Revision as of 07:44, 18 July 2022
Requirements
- Microsoft Office Outlook
- PBX Version 13r2
- myAPPs Windows launcher version 13r2
- configured MAPI profile in Outlook (connection to Exchange Account)
Configuration
By default the feature is enabled. It can be deactivated in the myAPPs-Windows-launcher settings.
Search Attributes
Forward search is performed for firstname and/or lastname in all exchange accounts. Reverse lookup is done on normalized CGPN.
Result Attributes
Following attributes within Outlook are displayed upon name search (if available):
- OFFICE_TELEPHONE_NUMBER
- OFFICE2_TELEPHONE_NUMBER
- HOME_TELEPHONE_NUMBER
- HOME2_TELEPHONE_NUMBER
- MOBILE_TELEPHONE_NUMBER
- BUSINESS_FAX_NUMBER
Troubleshooting
Tracing and logging
In the tracing folder you will find logfiles named "myAppsOutlookSearch-*.txt"
No search in public contacts
Note: evaluated by partner
- Open Outlook account settings
- Edit user account, step to 'more settings', select tab 'Advanced'
- Activate "Download public folder favourites"
- Add the public folder within favourites
- Restart Outlook
- Outlook synchronises the contacts
- Restart myApps
Known limitations
- Works only with windows launcher and so Windows compliant only.
- Search is done in all accessible directories. Any access restrictions need to be set via Exchange.