Howto:Feature List in English

innovaphone feature list

Applies to

This information applies to

• All innovaphone products based on V7, V8, V9 and V10

More information

PBX System Features

• Access to exchange via group number
• Access to separate exchange via individual number
• ACD groups
• Active Directory Replication
• Administration via uniform interface
• Alarm and error events
• Alternate route selection
• Announcement before pickup (*)
• Announcements (*)
• Authorisation groups (class of service)
• Automatic break through for call protection for preferred numbers
• Automatic call distribution (ACD)
• Automatic night switching with week clock
• Automatic route selection (ARS)
• Bootcode with minifirmware (not supported with IP3000)
• Branches (virtual central PBX)
• Bunched circuit
• Call back
• Call back also if internal call
• Call detail records (CDR)
• Calling line identification restriction (CLIR)
• Calling party identification (CLIP)
• Calling to E.164
• Calling via ENUM (H.323 and SIP)
• centralized backup /firmware/config upload
• Circle call with circle call query (#)
• Clock synchronization via IP
• Config templates for PBX User
• Configurable tones
• Configure / change / delete call diversion via web
• Conversation return to operator
• Cross connection via IP
• Cross connection via ISDN
• Different call (external, internal)
• Direct dial (with and without number reassessment)
• Door bell interface with door opener function (#)
• DTMF detection disabling
• DTMF-post dial/direct dial
• Emigration of endpoint
• Enhanced error reporting (SIP, QOS parameter, router error reporting)
• Enhanced H.323 features according to H.450.x
• Extended DTMF Object (feature set via DTMF dial)
• External communication
• Firmware upload in DRAM (not supported with IP3000)
• Floating license model
• Flexible dial plan
• General night switching
• Group call (all, circular)
• Hide Objects from LDAP
• Home office integration
• HTTP/ HTTPS allowed stations
• Incoming direct call to subscriber or group
• Interactive call acceptance (*)
• Interface for external announcement construction (#)
• Internal communication
• Internal music on hold
• Least cost routing (LCR)
• Log forwarding
• LDAP replication
• Message center (H.450.7 or DTMF)
• Message Waiting Indication (MWI)
• Messaging (SIP and H.323)
• Mixed dial method (overlap and en-block dialing)
• MS-chap V1/V2
• Multi conferencing (IP800, IP6000, IP0010, IP1060, IP3010, IP6010)
• Multi protocol (H.323, SIP)
• Multilevel admin access (detailed multilevel user rights for the PBX configuration)
• Multiple system admin (multiple admin and viewer rights possible for the whole system)
• Multistage login (multi-user)
• Music / announcement in standby from analogue resource (#)
• Music / announcement in standby from HTTP resource (*)
• Network wide features (Master/slave with virtual PBX)
• Only calling to registered subscribers (passive control)
• Overflow of subscribers and cross connection
• Overlapped sending
• PBX directory search (LDAP search via DTMF)
• Phonebook either from internal or from external source (LDAP)
• QSIG
• QSIG inter-working
• QSIG trunking (point to point and point to multipoint)
• Redundancy of the ISDN-lines
• Redundancy of the PBX
• Remote monitoring and remote diagnostics
• Remote software upgrade
• RTP Proxy
• SDP Transit (for video and other codecs)
• Short dial (individual, group, system wide)
• Silent intrusion
• SIP/H.323 Media Relay (RTP stream routing via gateway)
• SIP trunking
• SIP via TCP
• SIPS (SIP-Secure) – SIP via TCP/TLS (not supported with IP3000)
• SNMP Traps (alarm events)
• SOAP-API
• SRTP (Voice encryption) for H.323 and SIP (not supported with IP3000)
• Subscriber authorisation
• Standard protocols to the endpoint
• Subscriber groups with progressive call (parallel, circular, sequential)
• Switch between day/night with code digit from subscribers
• System time/date via timeserver (LAN or web)
• TAPI / Multi line TAPI (via several PBX’s / locations)
• Telephone number assignment
• Time based subscriber authorisation
• Twin Phones
• US standard (T1 and CAS)
• VoIP-CAPI
• Waiting queue – call busy operators / CFU disable operators
• 802.1x
• Active Directory Replication/More detail information in error situations

New in V8

• Announcing the queue position in a waiting queue
• Call completion on busy/free to ISDN
• Customized Visual Appearance (individually designable user interface)
• Dual Forking (OCS compatible)
• Dynamic PBX (more PBXs on one Device ) PBX hosting / PBX virtualization
• Kerberos based authentication and Cross Realm authentication
• Mobility (GSM integration)
  • Call-waiting
  • hold
  • transfer
  • park
  • group login/logout
  • mobility on/off
  • setting presence status

• Off load Dialtone (external gateway)
• Off load Media Relay (external gateway)
• Off load MOH (external gateway)
• Presence
• Recording at the ISDN and analogue interfaces
• Roaming Phone Profiles
• RSTP (Rapid Spanning Tree)
• Send Message to group
• SIP error detection (alarm/event updated)
• SIP Federation
• SIP video multisite support

New in V9

• Executive/secretary enhancements
  • Secretary can initiate calls with the CLIP from the executive.
  • Executive can see if the secretary is joined or unjoined in the primary secretary group.
  • Executive sees if a call diversion is set at the secretary.
  • Breakthrough disabled call waiting at secretary.

• Reporting
  • Based on internal or external Linux Application Platform
  • Based on PBX CDR´s
  • Predefined filter
  • Reports (export as PDF, XML) from filter, combined filter, date and time

• Emergency calls priority
• Import/Export PBX user database (CSV/XML)
• Individual MOH (context sensitive based on object, node or PBX)
• IP filter for registrations with or without password
• IPv6 support (IPv6 routing, 6to4 routing and http access, telnet)
• LDAP via TLS
• MTLS
• NTP redundancy
• Partnerkeys via separate Pbx´s
• Wideband audio
• Enhanced Boolean (call forward, filter and diversion filter) based also on date
• Maximum call duration

New in V10

• Show video calls on page PBX/Calls
• Show video capability of registrations on page PBX/Registrations
• Tone type for PBX generated tones (e.g. for Mobility) configurable
• Explicit assignement of licenses to users
• Server based myPBX call lists included with myPBX licenses at no extra charge
• per user Voicemail license scheme
• Support for cloud setup
• Ability to correct calendar-driven presence information manually
• 'do-not-disturb' presence
• Support for Mobility client using data for call-control features (hold, retrieve etc.)
• configurable default visibility (presence/dialog) for group members
• Disconnect other ringing endpoints if call is rejected on one in a twein-phone configurstion
• Broadcast Conference object supports chat conferences
• Offload-able media interface for voicemail (Hosting)
• Waiting Queue supports mobile operators
• Conditional Mobility/Forking (via Boolean object)
• Kerberos with AES (Windows 2008R2 compatibility)

Features IP Phones – IP110 / IP200 / IP230 / IP240 / IP240-1000 / IP241 / IP222 / IP232

• Adjustable loudness
• Adjustable ringing tones also possible, import RTTTL and midi files
• Alphanumeric phonebook
• Announcement via loudspeaker
• Automatic callback on busy and free
• Automatic redialing
• Automatic redialing to busy bunched circuit
• Blind transfer
• Call diversion to internal phone number
• Call hold / retrieve call diversion to external phone number
• Call intrusion
• Call list (outgoing, incoming, combined, not reached, not answered)
• Call park and enquiry from other subscribers
• Call prevention
• Call transfer / pickup (selective and from a group)
• Call waiting (acoustical and optical signaling of waiting calls)
• Caller identification (name/number)
• Changeover of the assigned partners
• Conference (3 way)
• Configuration of the voice recording via HTTP
• Connect to busy and free subscribers without notification
• Counter and list of missed calls
• Date and time display (automatic summer/winter time adjustment)
• Delete call back
• Delete variable call diversion
• Dialing an IP address (with and without RAS)
• Dialing with code key from an unauthorized phone
• Direct dialing (immediate, internal/external)
• Display duration of call
• Display calling number
• Emigration of subscriber/endpoint
• Fixed call diversion (unconditional, no answer (time adjustable) on busy)
• Forced announcement (priority call)
• Function keys – multitude possible – exact list can be found in the technical specification of each IP phone
• Hands free
• Headset
• Individual configuration
• Individual phonebook
• Intercom with automatic call pick up
• Interlinked and limitless multiple conference
• Manager/assistant feature
• Message waiting indication (MWI)
• Messaging
• Multi language
• Multi-protocol and multi-registration (SIP and H.323 concurrent)
• Multiple registrations with selective de-registration
• Mute (switch off the microphone)
• Name dialing
• Open listening
• Over plugging (connect call to a busy subscriber)
• Phone lock
• Preferred subscribers
• Project code
• Redialing of the last 100 dialed numbers
• Silent Intrusion
• SIP via TCP
• SIPS (Secure SIP via TCP/TLS)
• SRTP (SIP and H.323)
• Status indication of the subscriber (free/busy/call)
• Subscriber with several lines
• Subscriber with several numbers
• Transfer with consultation
• Variable call diversion
• 802.1x

New in V9

• Colour display (IP241 / IP222 / IP232)
• Individual background picture (IP241 / IP222 / IP232)
• Individual audible signal for announcement calls /multicast announcements and messaging
• 802.3az (IP222 / IP232)
• Wideband audio (IP222 / IP232)

New in V10

• Russian and Slovenian languages

Features 3rd party Phones connected to analogue (POTS) port, DECT Phones IP52 / IP54 / IP55 / IP61 / IP63 / IP65

• Call completion on busy
• Call completion on free
• Call diversion to internal/external number
• Call hold/retrieve
• Call park and enquiry from other subscribers
• Call protection
• Call transfer/pickup (selective and from a group)
• Call waiting (acoustic signalling of the waiting call)
• Clip to an analogue phone
• Confirmation tone (positive and negative)
• Connect to a free and busy subscriber without notification
• Delete variable call diversion
• Dial with code key from an unauthorized phone
• Direct dial immediate (internal, external)
• Do not disturb (internal and external calls)
• Fixed call diversion; unconditional, no answer (time adjustable), on busy
• Lock phone
• Message Waiting Indication (MWI) on DECT Phones
• Preferred subscriber
• Project code
• Special tone when active feature
• Transfer with consultation

New in V10

• DECT: pass the DECT Security certification

Features innovaphone Voice mail (*)

• Languages supported: German / English / Italian / French / Dutch / Spanish / Norwegian / Danish / Polish /Swedish / Czech – additional languages on demand.
• Voicemail runs on Compact Flash (CF slot in IP800, IP305, IP302, IP2000, IP6000, IP1060, IP3010, IP6010) or on external Web Server
• Email notification (with or without attachment)
• Listen to/delete /store voice mails by means of DTMF input
• MWI (according to H.450.7)
• Personal greeting message
• Voice recording

New in V9

• Voicemail support SRTP

Features myPBX

UC client (myPBX) web-based and Windows launcher

• Languages supported: Danish / English / Estonian / Finnish / French / Italian / Latvian / Dutch / Norwegian / Polish / Portuguese / Spanish / Swedish / Czech – additional languages on demand.
  • CTI (initiate call, accept call, terminate call, hold call, retrieve call, transfer call, park call, 3PTY conference)
  • Manage own call diversions
  • Call list
  • Presence (manage own presence state)
  • Buddylist (including partners presence and call status)
  • Chat (multiparty chat)
  • Audioconference (via innovaphone audio conference Interface)
  • Videoconferece (via integration of Webex or Microsoft Livemeeting)
  • Application sharing (via integration of Webex or Microsoft Livemeeting)

New in V10

• Improved usability, new look, single-window design
• Intuitive LDAP search (arbitrary search string input, results from different sources are merged)
• Possibility to display additional info from the directory in the LDAP search
• Support for LDAPS (LDAP over TLS)
• Improved instant messaging (subject, list of participants, messages are received before the chat is accepted, window can be closed and opened again without terminating the session)
• Simplified call diversion configuration (synchonized with the favourite call diversions on the phone)
• Simplified visibility settings
• Do not disturb (new presence activity, chats are rejected if DND is set)
• Pickup calls from favourites
• Unpark calls from favourites
• Unlimited length of call list (using a paging mechanism).
• Configure language in launcher
• Translated launcher user interface
• Auto appear offline, after an idle timeout that can be configured in the launcher
• MSI-Parameters for deployment of the launcher
• Launcher can dock to the left or right screen border
• Launcher can write trace files for debugging purposes and support
• Audio conferencing from the chat window has been removed
• Desktop notifications and notification sounds for calls and instant messaging. Accept and reject calls directly from the notification window. Visibility requests using desktop notifications.
• Configure mobility
• Tool that dials or starts chats in myPBX. This tool is registered in windows as an handler for tel: sip: and im: URIs.
• Display diverting info at incoming alerting calls
• Display causes at disconnecting calls
• Video calls between two myPBX Launchers is now possible (runs on Windows 7 and Windows 8, see Reference10:Concept myPBX Video for details)
• 3 party Video conference
• Webcam selection if several webcams present
• Webcam preview of the selected webcam
• Webcam menu to control settings like brightness or contrast. Adjustable at webcam preview or even during the video call
• Webcam is configured to deliver 352x288 or 320x240 resolutions and the maximun frame rate available, usually 30 fps
• H264 encoder configured to deliver an average rate of 250 kbps
• H264 video stream compatible with other vendors like LifeSize or Polycom

Microsoft Office 2010/2013 integration (introduced in V10)

allows to see the presence of a user inside a Microsoft Office 2010 application

• Presence visibility inside an Office application
• Start of a chat from inside an Office application
• Start of a call from inside an Office application

Exchange Calender Connector (introduced in V10)

Replicates Exchange Calendar information to PBX user presence (Linux Application Platform)

• Presence is set to busy during calendar appointments
• The appointment subject is provided as presence note
• later appointments the same day are indicated as presence note, if presence is 'available'

Fax Server (introduced in V10)

(Linux Application Platform)

• email-to-fax and fax-to-email gateway
• Each PBX user has an own fax number: personal fax
• Fax source formats
  • plain text
  • HTML
  • PDF files
  • all other file formats which can be converted by OpenOffice
• Cover page
• e-mail delivery/non-delivery report
• Incoming fax documents delivered as PDF

Features Operator (V8) software based

• Localized versions: German / English / Italian / Dutch – additional languages on demand
• Busylampfield (divided into groups)
• Call journal
• Call transfer (with/without consultation (blind))
• Drag&Drop or with keypad use
• Integrated help
• Monitor blind transferred calls
• Monitor of waiting queue
• Name display for incoming calls in LDAP directory
• Park/unpark
• Send messages to PBX users
• Searching within a LDAP directory
• Searching for PBX users in all PBX´s
• Set/change call forward for all PBX users
• Set/change presence status for all PBX users
• Show busy state
• Show call forward
• Show current call
• Show presence status
• State-of-the-art user interface
• Support of Master/Slave scenarios

Features Interactive Voice Response (IVR) (*)

• Call handling according to lines and/or calling number (CLI)
• Listen to the menu also from internal subscribers
• Multi level menu
• Overflow from the operator to an automatic operator
• Voice menu at extension (if no answer, busy, unconditional)
• Voice menu with information and automatic dialing
• Voice menu with predefined destinations
• Voice menu with manual dialing of the destination (DTMF)

New in V8

• Announcing the queue position in a waiting queue

• Note:
• (*) External or internal (CF-card) web server required
• (#) innovaphone IP21 required

Related Information

Reference10:Concept_Phone_Firmware_10

See the Downloads section on www.innovaphone.com for further information