Howto13r3:Firmware Upgrade V13r2 V13r3
Applies To
This information applies to:
- All V13r3 capable innovaphone devices
Migration Policies
Pre-v13 to v13++
v13r1 to v13r2
Single AP/Single PBX
- Use update service in devices and select 13r2 as major version
Common AP/Several PBX'es
In case updating all systems at once is not desired, update jobs are splitted in the preferred order described below:
- Update the PBX'es first. Ensure the PBX'es are separated in different categories. Create dedicated update jobs for the PBX'es in those categories. Execute/Schedule PBX update jobs separated in time according to your update plan with endcustomer. After successful update of all PBX'es proceed with step 2.
- Create & execute a dedicated update job for the common AP.
- Finally update the common AP's version under AP Manager/Update (not mandatory)
Note: If Recordings is used on the common AP, update jobs can't be split over a long time. Postpone the update until further notice, see also section Recordings App or choose to update all systems at once!
Configuration Changes
In 13r2 we have introduced some new features which are automatically configured if you use the installer to setup your new 13r3 from scratch. If you upgrade an existing installation you have to setup the configuration manual.
Fax App
When upgrading from 13r2 to 13r3, the stored user email-settings (i.e. receive email notification, with or without attachment) need to be configured again.
Default SRTP key exchange value in device configuration of Phones/Interfaces
Previous to v13r3, the default SRTP key exchange value was SDES-DTLS - with v13r3 it changes to the more secure DTLS-SDES. As a result, innovaphone devices will now use DTLS instead - if both endpoints have this preference. We recommend adjusting the SRTP key exchange setting in your Devices App, device configuration for phones and analog endpoints.
Application Platform and its applications
App Platform image
It is not mandatory but recommended to update the App Platform image to the latest version to receive a newer kernel and updated linux packages.
AP Manager
Recordings App
The Recordings App will now retrieve CDR information from the Reporting App. Please follow the upgrade procedure described in the 13r3 Recordings App concept article.
Changes visible to end customers
Here are listed changes that should be communicated by resellers to the users before a 13r2 upgrade, since the change in the behavior of the application/device will be visible/hearable.
Rework of Phone & Softphone UI
Hardware Restrictions
For a list of devices with no/restricted support in 13r3, see the Firmware Upgrade article.