HTTP client error 401, 404, 502

Applies To

All devices using HTTP as client (PBX's with external MOH. Waiting queues with announcement. Devices with UPDATE client. Phone trying to load background image. etc.)

More Information

HTTP transaction fails with 502.

63:3043:519:3 - HTTPCLIENT WEBMEDIA-CH.4: GET https://10.20.30.40/DRIVE/CF0/MOH/music_on_hold.g711a
63:3043:543:7 - WEBMEDIA-CH.0: http error: 502

Meaning

Transport error (cannot connect to server)

Reason

Either IP address is wrong or server certificate is not a trusted one.

Solution

Validate IP address and check certifiate configuration.