Howto13r2:RecordingsApp

Setting up the Instance

• In this Step you're going to Setup the Instance of the Recordings App
  • For this you need to download the app in the AP Manager Plugin.
  • After installing the latest version, you need to add a new instance.
  • You need to fill all the important information in the newly opened window.
  • After setting up the instance and starting it, it should look like the following:

Configuration in the PBX Manager Plugin

Part 1 - Adding objects through the Recordings AP

• First you're going to add 2 new objects for the Recordings App to function.
  • Here you need to add one object for "User" and one for "Admin".
  • You have three fields to fill out.
    • Name: Here youre going to name the App
    • SIP: Here you need to name the SIP
    • TYPE: Here you can choose what type this object is going to have.

At the end, it should look like this:

Part 2 - Configuring Templates

• For the app to work, you need to give out permissions and licences for the templates.
  • Select the user template and give him the app permission and the licence.
  • Select the admin template and give him the admin-app permission and also the licence.
  • Now users with either template can use the appropiate apps.

Setting up the Devices Plugin

Part 1 - Configuring the PBX

Part 1.1 - CDR Checkbox

• To fully function, you need to activate the CDR option in the PBX.
  • To do that, you need to select the PBX - Config tab
    • Here you need to check the "Generate CDRs" checkbox.

Part 1.2 - Configuring CDR

• In this step you are going to setup the CDR tab in the PBX
  • Those settings you can find under Gateway - CDR1.
    • The following settings need to be made:
      • Type: HTTP
      • Adress: here you need to either set the IP Adress of your application platform, or the name of it which is resolved from your DNS Server.
      • Method: External (POST)
      • Path: Here you need to put a case-sensitive URL: "/domain/recordings/cdr".

Part 1.3 - Checking the object

• It could happen that Websocket and Admin isn't ticked in "Objects".
  • To check this, you need to navigate to PBX - Objects
  • Here you select the Recordings object and select the first App tab.
  • Both checkboxes should be ticked.

Part 2 - Configuring the Phones

Part 2.1 - Setting up the URL

• To actually record the calls, the phones need to be set up correctly.
  • Select a phone and go to the "Phone" tab.
  • Down below, you again need to put a case-sensitive URL into the field, which follows the following rule:
    • http://app-platform/domain/recordings/Files

Part 2.2 - Setting up the Recording-Tab

• To fully function, the following changes need to be made in the Recording-Tab
  • Mode: Transparent: This means that the call will be recorded instantly.
  • Recorder: HTTP Server

Configuring the App

Now you can put the "Recordings" and the "RecordingsAdmin" App to your home screen from the appstore on the bottom right.

You need to open the admin-app so you can configure it.

After opening it, you see that you get a message which says that no PBX name is configured which you need to set.

On the upper right is a menu button. After pressing it, a sidemenu will open. Down below you see the option "PBX name". Here you set the name you gave the PBX.

After that, the configuration is done and you can freely use the app.