Howto13r2:RecordingsApp
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There are also other versions of this article available:
Howto13r2 (this version) | Howto13r3 | Howto14r1
Setting up the Instance
- In this Step you're going to Setup the Instance of the Recordings App
- For this you need to download the app in the AP Manager Plugin.
- After installing the latest version, you need to add a new instance.
- You need to fill all the important information in the newly opened window.
- After setting up the instance and starting it, it should look like the following:
Configuration in the PBX Manager Plugin
Adding objects through the Recordings AP
- First you're going to add 2 new objects for the Recordings App to function.
- Here you need to add one object for "User" and one for "Admin".
- You have three fields to fill out.
- Name: Here youre going to name the App
- SIP: Here you need to name the SIP
- TYPE: Here you can choose what type this object is going to have.
At the end, it should look like this:
Configuring Templates
- For the app to work, you need to give out permissions and licences for the templates.
- Select the user template and give him the app permission and the licence.
- Select the admin template and give him the admin-app permission and also the licence.
- Now users with either template can use the appropiate apps.
Configuring the App
- Now you need to set the PBX name into the settings of the app, which is found in the RecordingsAdmin - app
- After opening the app, you can open a sidebar-menu with the upper right menu button.
- Below you see the setting which is called "PBX name". Here you set the name you gave the PBX.
Configuring the CDR settings
CDR Checkbox
- To fully function, you need to activate the CDR option in the PBX.
- To do that, you need to select the PBX - Config tab
- Here you need to check the "Generate CDRs" checkbox.
- To do that, you need to select the PBX - Config tab
Configuring CDR
- In this step you are going to setup the CDR tab in the PBX
- Those settings you can find under Gateway - CDR1.
- The following settings need to be made:
- Type: HTTP
- Adress: here you need to either set the IP Adress of your application platform, or the name of it which is resolved from your DNS Server.
- Method: External (POST)
- Path: Here you need to put a case-sensitive URL: "/domain/recordings/cdr".
- The following settings need to be made:
- Those settings you can find under Gateway - CDR1.
Checking the object
- It could happen that Websocket and Admin isn't ticked in "Objects".
- To check this, you need to navigate to PBX - Objects
- Here you select the Recordings object and select the first App tab.
- Both checkboxes should be ticked.
Checking the SIP-settings
- Since you also wanna record any call that goes through your SIP-trunk, you need to put a URL into the SIP.
- For this, you select the Gateway - SIP tab.
- Make sure that the URL is put correctly and also the Media-Relay is on.
- For this, you select the Gateway - SIP tab.
Configuring the Phones
Setting up the URL
- To actually record the calls, the phones need to be set up correctly.
- Select a phone and go to the "Phone" tab.
- Down below, you again need to put a case-sensitive URL into the field, which follows the following rule:
Setting up the Recording-Tab
- To fully function, the following changes need to be made in the Recording-Tab
- Mode: Transparent: This means that the call will be recorded instantly.
- Recorder: HTTP Server
After this, the app is free to use.