Howto:How to Reset IPXXX (V10...)
Summary
Different Reset Options of IPXXX
Applies To
This information applies to
- IP22 IP24 IP28 IP302 IP305 IP800 IP6000 IP0010 IP1060 IP3010 IP6010 IP110 IP230 IP240 IP200A IP150 IP222 IP232 IP241 with V10 boot code or higher
More Information
Options for resetting innovaphone devices and LED pattern are described
If the factory reset was not successful please contact rma@innovaphone.com
Reset options
There are different options for resetting innovaphone devices, they can be selected by holding reset for a specific time.
| Time reset button pressed | Action | Remark | .. |
|---|---|---|---|
| <2s | Reset to normal firmware | This is the "short" reset | |
| 2s..6s | Reset to mini firmware | This reset allows to recover from a bad firmware or a config causing problems with the normal firmware | |
| 6s..12s | Reset to TFTP mode for GWLoad | Deprecated, use the minifirmware whenever possible for recovery. | |
| >12s | Reset to factory default, enter TFTP mode for GWLoad |
LED-Patterns
On the Gateways (IP800 IP6000 IP0010 IP1060 IP3010 IP6010 IP22 IP24 IP28 IP302 IP305) the ready LED can be red, green or orange. On the Phones (IP200A IP110 IP150 IP230 IP240 IP241 IP222 IP232) the MWI LED or the F1 LED on IP110 is used are ready LED during startup.
| State | Gateway LED-Pattern | Phone LED-Pattern and Display | Remark |
|---|---|---|---|
| Reset pressed | Ready LED is blinking green 3 times per second | MWI or F1 LED is blinking 3 times per second | After 2 seconds and after 6s the on time of the LED is 666ms instead of 333ms. |
| Firmware or Minifirmware starting | Ready LED is red | MWI or F1 LED is red | Firmware starting takes a few seconds |
| Firmware running | Ready LED is green Ready LED is blinking red |
MWI or F1 LED depending on the phone state | If the ready LED is blinking red a hardware module could not be initialized, a trace shows more details. |
| Minifirmware running | Ready LED is blinking green for 900ms on and red for 100ms | Minifirmware message is shown on the Display | |
| Firmware update | Ready LED is fast flashing green, 25 times per second | Firmware update message is shown on the Display | Do not interrupt a firmware update! |
| TFTP mode | Ready LED is orange | MWI or F1 LED is blinking green every 2seconds for 40ms | TFTP mode is deprecated, use minifirmware for recovery whenever possible |
| Clear config | Ready LED is fast flashing green, 25 times per second | MWI or F1 LED is fast flashing red, 25 times per second | Reseting to factory default needs up to 60 seconds, especially on devices with large flash like IP6010 |
IP1202 uses a 3 color LED and uses instead of green on the other gateway blue.
When the firmware is running some more states are signaled with the LED:
- LED blink fast red until ethernet link up
- LED blink fast blue until Air Sync established
- LED constant blue if Air Sync OK
Keys
On the gateway the reset button is a dedicated button. On the phones one of the keys functions during poweron as reset button. During normal operation the key works not as reset button. That means to activate the reset you need to poweron the phone (or trigger a reset on the webinterface) while pressing the phones reset key.
| Phone | Key | Remark |
|---|---|---|
| IP110 | Save-Key | |
| IP111 | Home-Key | |
| IP200 |
Alt-Key | |
| IP230 IP240 IP241 |
Menu-Key | |
| IP222 IP232 |
ESC-Key |