Howto:How to reinstall the innovaphone TSP
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I have removed the TSP by the ad/remove programs and rebooted the system. When i try to install the TSP i get an error! "cannot install more than 1 instance of this tsp! fitrst de-install it using control panel." What do i have to using server system 2003?
Applies To
This information applies to
- innovaphone TSP
More Information
The normal soloution is :delete the Innovaphone TSP in the control pannel .
If this is not working here are the steps for the regedit
open the regedit
- go to the HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionTelephonyinnovaphone® PBX TAPI Service
- delete the complete key
- go to HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionTelephonyProviders
- search for the Variable tsp5.tsp
- the key therefore is"ProviderFilenameX", X is a number
- note the number and delete value
- delete the value from "ProviderIDX"
- make sure, that the remaning value to "ProviderIDn" with n = 0 to X-1 form a range (With other Words: if was X 3 and you have after then ProviderId0 to ProviderID4 but you have know ProviderID3 , then rename ProviderID4 in ProviderID3. And rename ProviderFilename4 in ProviderFilename3
- from NumProviders -1
- Look in the Controlpanel, the TSP is now deleted