Howto:OptiCaller Client - OptiCaller AB - 3rd Party Product: Difference between revisions
| Line 114: | Line 114: | ||
*light and easy to use software | *light and easy to use software | ||
*mobility Licence on the PBX required | *mobility Licence on the PBX required | ||
*2-stage-dialling for internal numbers shorter than 3 digits or 3 digits numbers starting with 1 is not possible | *2-stage-dialling for internal numbers shorter than 3 digits or 3 digits numbers starting with 1 is not possible | ||
*using DTMF-Features without connect is not possible | *using DTMF-Features without connect is not possible | ||
Revision as of 16:55, 30 September 2010
Product Name
Certification Status
The tests for this product have been completed.
Testing of this product has been finalized for Windows Mobile on May 6th, 2010 and for Symbian on September 15, 2010.
Category
Category:RecProd Call Center Applications
Category:RecProd Solutions for Mobile Extensions
Functions
- Software for mobile PBX
- 2-stage-dialing
- DTMF-Features
- Call Back (Data Call Back, SMS Call Back, Voice Call Back)
- Mobile Least Cost Routing
Version
Windows Mobile
1.6
Symbian
1.09
Vendor
Description
OptiCaller
The OptiCaller application is designed primarily for mobile phones. It allows the user to make calls in a flexible, and above all, more cost-effective manner. It also makes it easy to manage PBX functions, e.g. call diversions, signing in or out of groups etc directly from a mobile phone.
Operator and system neutral
The architecture is operator independent, which means that the application works regardless of mobile operator. The application has very flexible configuration options and is adaptable to suite the majority of telephone exchanges on the market. Configuration and deployment of clients (OTA) is easily handled by a powerful provisioning system.
Mobile Extension (MEX)
OptiCaller greatly simplifies the use of the Mobile Extension feature where the mobile phone becomes an extension in the PBX. Using OptiCaller the user can call in the usual way and dial numbers manually, from the phone book or call history. OptiCaller then, transparently to the user, connects calls via the switchboard to the destination.
Mobile Least Cost Routing (LCR)
OptiCaller always takes control over how each call is connected and is thus giving the user the opportunity to call in the most cost efficient way. By choosing between calling directly, through the switch, Call-Back or Mobile VoIP, call costs can often be reduced by average 50%.
Platforms
OptiCaller is designed for Java, Symbian, iPhone, Android and Windows Mobile but is also available as a web application and can then be used from any web browser at any time.
Summary
- light and easy to use software
- mobility Licence on the PBX required
- 2-stage-dialling for internal numbers shorter than 3 digits or 3 digits numbers starting with 1 is not possible
- using DTMF-Features without connect is not possible
For a detailed analysis of the product please have a look at the Howto:OptiCaller_Client_-_OptiCaller_AB_-_Testreport.
Pricing
Contact OptiCaller Software for free trials. info@opticaller.se Phone +46702121259
Contact
| Tel: | +46702121259 Sales Contact Mattias Hansson |
| Fax: | +4684440451 |
| Mail: | info@opticaller.se |