Howto:OptiCaller Client - OptiCaller AB - 3rd Party Product

Product Name

OptiCaller Client, product page

Certification Status

The tests for this product have been completed.

Testing of this product has been finalized on 6. May 2010.

Functions

• 2-stage-dialling
• DTMF-Features

Version

1.6

Vendor

http://www.opticall.se

Description

OptiCaller is a flexible telephony system that allows you to optimize and minimize your call costs by providing the possibility to setup a call in different ways. Further more, OptiCaller client offers easy access to Mobile Extension (MEX) functions such as presence, call diversions etc. Although the system is client/server based some of the features can be used independently by the client itself.

Competitive Analysis

Mida Queue Manager is a very easy to manage tool if compared to similar product. This feature, together with an aggressive pricing policy, makes it the right choice for your customer.

In fact, with Mida Queue Manager you may easy configure several different behaviors for each queue, and you may always count on Mida availability for product personalization. For example, with Mida powerful WEB interface, your customer may directly configure and modify later on Messages, Time Schedule, Holidays, System Behaviors, having a different set for each queue. On the same time Mida will work with you to analyze and solve special needs, defining and putting in place the right solution for your customer requirements.

Summary

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For a detailed analysis of the product please have a look at the Howto:OptiCaller_Client_-_OptiCaller_AB_-_Testreport.

Contact

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Mail:	sales@company.com